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4.0

Great

TrustScore 4 out of 5

4 reviews

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Rated 5 out of 5 stars

FastPassport has been so incredible!

FastPassport has been so incredible, especially Carrie! Their website is intuitive and user friendly, the instructions and information easy to read and follow, and their customer service friendly, accommodating, and knowledgeable! I realized on Saturday evening that my passport did not have the required 6 month expiration cushion for our trip to Mexico and we are leaving the following Saturday (7 days away). I sent the documents over to FastPassport on Monday through a courier service, paid for 2 day expedited processing, and my new passport was just delivered (Wednesday morning). Things couldn’t have gone more smoothly! I’m so grateful such a wonderful service exists. HIGHLY RECOMMEND!!!

December 5, 2018
Unprompted review
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Rated 5 out of 5 stars

Carrie N

Carrie N, from Fastpassport.com was very instrumental in ensuring that I received my passport in timely manner. Carrie's attention to detail and can do attitude gave me peace of mind and assurance that I would receive my passport. Carrie's desire and commitment to customer satisfaction is truly a credit to her community and the organization she represents. Hats off to you Carrie for a job well done.

July 23, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Sam was very professional and helped with my passport. Seeing your passport is expired and your leaving the country in 3 days is very stressful. I searched the internet for overnight passport instructions. The web site I found said there was a local Co. in KC. So the next morning I was at there door waiting at 8:30 the next morning. Only to find out from a rude employee that there service is by appointment only and would take a week to get my passport. So back to the internet. I found Fast Passport and called them. Everyone I talked to was very helpful and assured me they could get me my passport. Samantha was the overnight expert. She helped in every step of the process. I received my passport when promised. I made my flight Saturday morning and enjoying the week in Mexico. Thank You Samantha F.

December 7, 2015
Unprompted review
Rated 5 out of 5 stars

This company's service is a MUST for someone who needs a passport FAST.

The entire staff at FastPasspot is excellent at what they do, calm, detailed and very bright in their approach to fast securing of passports. I can't even begin to say how impressed I am with Samantha in particular and her, timely, consistent and helpful working with me on every step of the process. She knows her stuff!!! Her exact words to me where take a deep breath, we will get you through this process and just follow my instructions and I will make this happen, until you have your passport in your hands I will be your new best friend". Samantha totally was, she didn't miss a detail had all the information to me via email while I was at work no less, I had everything assembled mailed out to FastPassport and back into my hands exactly the day promised!! They truly are amazing, do NOT hesitate to trust them with your passport securing. Could not be happier with them!!

June 22, 2014
Unprompted review

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