Fat Burners Only Reviews 7,350

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent product range, competitive pricing, and exceptionally fast delivery service. Many people highlight the efficiency of the shipping, often receiving their orders within a day or two, even in regional areas. The website is also frequently commended for being easy to navigate, and the overall service is described as outstanding. However, some customers were dissatisfied with specific aspects, such as not receiving advertised free gifts or samples with their orders, and a few mentioned being charged for postage. A small number of people also reported issues with product quality, noting moisture in their supplements or a lack of expected results from certain products.

What people talk about most

Product

Reviewers highlight positive aspects of the product range, prices, and quality. Many customers praise the... See more

Delivery service

Consumers consistently express satisfaction with the delivery service. Many reviewers highlight the... See more

Price

Clients share positive opinions on price, consistently highlighting great prices, competitive offers, and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent communication... See more

Website

Customers had positive experiences with the website. Many reviewers praise the ease of ordering online and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been a customer with "Fat Burners Only" for 7 years. Their service and support are phenomenal. Fiona, Paul and their team go above and beyond... They definitely operate from a place of genuine i... See more

Company replied

Rated 5 out of 5 stars

Great people to do business with. Very responsive and helpful at all times. Fantastic range with great prices. Super fast delivery which is such a bonus for us as we live reasonably remotely. I'm real... See more

Rated 5 out of 5 stars

I have ordered several times from Fat Burners Only and have had a fantastic experience every time. Their shipping times are second to none, and I am always shocked how quickly my orders are packed a... See more

Rated 5 out of 5 stars

R1 Blend Protein tastes like cheating without the guilt, and Nexus Preworkout had me running laps around my house like I was being chased by a cheetah. Delivery was absurdly fast—these guys don’t mess... See more


Company details

  1. Vitamin and Supplements Store
  2. Health Food Store

Written by the company

Fat Burners Only is Australia's Most Popular Online Weight Loss Supplement Store. Our huge range includes EHP Labs Oxyshred, ATP Science, Gold Standard by Optimum Nutrition, Smart Protein Bars, Before You Speak, Bioflex and much more! Plus every order receives FREE Express Shipping Australia Wide. We also have Afterpay Available for our Burners who love to Buy Now and Pay Later!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
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1-star

Replied to 85% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazing and super fast delivery!

I can’t believe how fast the delivery is when there is no delivery charge. Amazing. You stock all my fave supps and service is always fantastic. Great sales too. I wouldn’t shop anywhere else.

July 28, 2024
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Reply from Fat Burners Only

Thank you so much for your lovely review, Lauren! <3 We are so happy to hear that you're enjoying the FBO Experience x

Rated 5 out of 5 stars

Easy to deal with, quick supply

Was recommended to fatburnersonly by a friend, and was not at all disappointed. The website was easy as to use, and my order arrived quicker than expected as I was ordering from NZ. Happy with the whole process right down to the handwritten 'thanks, enjoy!' on my invoice, and a couple of unexpected freebies (due to size of order).

The only thing I will mention is that the screw top lid and seal on two out of four items popped slightly (probably due to being delivered to NZ by plane). There was no significant problem because of it.

June 27, 2024
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Reply from Fat Burners Only

Aw thank you Mandy, for this amazing review! Welcome to the FBO fam <3 xx

Rated 5 out of 5 stars

Great Price

Great Price,
Quick Delivery

June 29, 2024
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Reply from Fat Burners Only

Legend, thanks for your review Derek! <3

Rated 5 out of 5 stars

Great Prices, Fast Delivery

Great prices, good sales and super fast delivery. Never had any issues with orders.

June 29, 2024
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Reply from Fat Burners Only

Thank you for your review, Sam! We appreciate you! <3

Rated 5 out of 5 stars

Exceptional service

Exceptional service, they went beyond me xpectations with my order, the lady that answered the phone about my query was helpful & polite.

June 27, 2024
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Reply from Fat Burners Only

Aww, thank you so much for your lovely review, Pete! We are so happy to hear we exceeded your expectations! <3

Rated 5 out of 5 stars

Amazing experience

Amazing experience, fast delivery and excellent communication

June 23, 2024
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Reply from Fat Burners Only

Legendary review! Thanks for supporting us, Adam <3

Rated 5 out of 5 stars

Would highly recommend!

Always have my favourite products in stock, super fast delivery and easy to deal with!

June 19, 2024
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Reply from Fat Burners Only

Yay! Thanks for your lovely review, Faye! <3 <3

Rated 5 out of 5 stars

Reliable and Quick

Always exceeding expectations with pricing and processing times.

June 16, 2024
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Reply from Fat Burners Only

Thank you for your great review, Jye! <3

Rated 5 out of 5 stars

Exceptional service.

Exceptional service.. on time delivery and good team

June 13, 2024
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Reply from Fat Burners Only

You're exceptional, Ash! Thank you for the lovely review! <3

Rated 5 out of 5 stars

Top Service

Easy order process online and speedy delivery. Awesome

June 11, 2024
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Reply from Fat Burners Only

Thanks Shelley, for the kind review! <3

Rated 5 out of 5 stars

I appreciated receiving my products…

I appreciated receiving my products within a few days, to NZ. Loved the free gifts but would prefer to ask for samples that I could make use of such samples of the different flavors of the product I purchased I.e. Noway protein collagen powder.

June 11, 2024
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Reply from Fat Burners Only

Thanks for your review Lenna! <3 Samples are definitely completely random based on what we get sent at the time :) Please feel free to pop any sample requests in your order comments and we will try our best <3 It's best if sample requests are general (ie fat burners, greens, collagen based) as we may not have a specific brand or flavours :) <3

Rated 3 out of 5 stars

Stock issues.

Delivery is excellent and so is the range, however I'm finding a lot of things are out of stock. I usually give this company a higher star rating but due to stock availability I cannot at this time.

June 6, 2024
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Reply from Fat Burners Only

Hi Francine, I'm sorry about that! Unfortunately, sometimes the suppliers themselves don't have any in stock and we can't stock what isn't available :( Please send us an email to hello@fatburnersonly.com.au and let us know what products you're after <3 We will let you know when we are expecting them or what we do have in stock right now x

Rated 5 out of 5 stars

Love FBO!

Love FBO! They always have the products I need in stock and at the best price. Shipping is incredibly fast and love the little notes they add into their packages!

June 5, 2024
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Reply from Fat Burners Only

We love you too, Sarah! <3 Thank you so much for taking the time to write us such a lovely review xxx

Rated 5 out of 5 stars

I love this place!!!!!!!

I love this place. They’re incredibly knowledgeable and have excellent customer service. I buy as many and as much of my supplements as I can from these guys because of how lovely they are and how well versed they are in what they’re selling. They look after their clientele very very well. A local business absolutely worth supporting, so please do.

June 4, 2024
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Reply from Fat Burners Only

You're the best! <3 Thank you so much for supporting and coming in to see us! :) You rock! xx Thank you so much for your lovely review

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