Firstly the shop & assistant were amazing, the garment bought was just perfect. Love Fat Face but my local shop has closed, big mistake, can only visit when far away from home, online just not the... See more
Company replied
Location
Switch locationUnit 7 Bon Accord Centre,, George Street, AB25 1HZ Aberdeen,, Scotland, GB
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I went into the Aberdeen store and some of the items weren’t in stock. The lady behind the counter was extremely helpful and placed an on line order to be collected at another store. It was so easy an... See more
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Ordered jeans and chinos online from the recent sale. Good discounts for quality items. Used click and collect. Items ready a day or so earlier than originally stated. Shop in Aberdeen were friendly a... See more
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I’m ordered online as the store did not carry men’s shorts larger than 38” waste. The items arrived promptly and well packaged but the shorts were enormous. Tape measure showing them to be 43inches an... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 7 Bon Accord Centre,, George Street, AB25 1HZ, Aberdeen,, Scotland, United Kingdom
4.6
Excellent
345 reviews
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Delivered quickly well packaged .
Delivered quickly well packaged .
Very pleased with both sweaters lovely fabric and well made
December 6, 2024
Reply from FatFace - ABERDEEN 4
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Arrived very creased and cant get the…
Arrived very creased and cant get the creases out , also disappointed with quality ! I’m going to return them !
December 6, 2024
Reply from FatFace - ABERDEEN 4
Thank you for taking the time to leave your review. I am sorry to hear that your item arrived in a poor condition. I trust you have contacted us already, but if not, please do email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you. LE
Reply from FatFace - ABERDEEN 4
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
It was easy to order and I love the…
It was easy to order and I love the scarf thank you .
November 20, 2024
Reply from FatFace - ABERDEEN 4
Hello!
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - ABERDEEN 4
Hello!
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Xmas gifts
I ordered a few things from Fatface which were delivered on time and the quality was very good .I am very pleased with my purchases which are gifts for others
November 16, 2024
Reply from FatFace - ABERDEEN 4
Hello James
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good quality clothes
November 11, 2024
Reply from FatFace - ABERDEEN 4
Hello! thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Gorgeous jacket
Really lovely jacket, fits true to size;
I bought the black with a burgundy trim.
Very attractive.
November 8, 2024
Reply from FatFace - ABERDEEN 4
Hello Andrea
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
great staff in Aberdeen store for pickups and returns
Easy to order online and pickup instore and exchanged and return unwanted items there too, really helpful and friendly staff in store, so easy and good quality products
November 2, 2024
Reply from FatFace - ABERDEEN 4
Hello Emma
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Bought one item in store and liked it…
Bought one item in store and liked it so much I bought the same thing again online. Good service both times
November 7, 2024
Reply from FatFace - ABERDEEN 4
Hello Gill
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - ABERDEEN 4
Hello Nancy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - ABERDEEN 4
Hello Tam
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - ABERDEEN 4
Hello John
Thank you for taking the time to leave your review and for providing your feedback regarding your recent order. I am sorry to hear that your trousers were too big. I will be sure to pass your comments to our team.
Thank you, LE
Reply from FatFace - ABERDEEN 4
Hello Sarah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
going into shop
going into shop, all mens clothes are to my taste.
I always want everything every visit, could end up
emptying ones bank account.
August 29, 2024
Reply from FatFace - ABERDEEN 4
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Shorts not true to size and hassle exchanging them
I’m ordered online as the store did not carry men’s shorts larger than 38” waste. The items arrived promptly and well packaged but the shorts were enormous. Tape measure showing them to be 43inches and not 40 as labelled. I changed them at the store in Aberdeen to 38” inches . I wish I had measured them in store on my first visit. The store staff were incredibly unhelpful, and initially told me I couldn’t exchange them or get money back in store despite having all paperwork, original packaging and items in pristine condition with all labels still attached etc. Hesitant to buy anything there again.
August 19, 2024
Reply from FatFace - ABERDEEN 4
Hello,
Thank you for taking the time to leave your review.
I am sorry to hear you have not had a positive instore shopping experience.
We will be sure to pass your feedback on for review.
We apologise for any disappointment caused.
Take care. -LA
Easy to order online
Easy to order online. Friendly and helpful staff in store for collection.
August 19, 2024
Reply from FatFace - ABERDEEN 4
Hello Jill
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - ABERDEEN 4
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Ordered online
Ordered online, easy process, kept updated about my order. Staff at aberdeen very friendly and helpful. Good quality clothes.
August 12, 2024
Reply from FatFace - ABERDEEN 4
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
I’ve bought many things from Fat Face…
I’ve bought many things from Fat Face just lately and am always happy with. My purchases.. The quality and value for. Money is second to none.
August 1, 2024
Reply from FatFace - ABERDEEN 4
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
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