Easy to order and speedy delivery to local shop. Team always welcoming and very helpful. Products perfect for my purpose.
Company replied

52/53 Saturday Market Place, HU17 8AA Beverley, North Humberside, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Easy to order and speedy delivery to local shop. Team always welcoming and very helpful. Products perfect for my purpose.
Company replied
Received quite quickly but could of been earlier as received the notification the parcel was ready to collect at 6.40pm when the shop was shut.. the manager said the delivery was v late in the previou... See more
Company replied
Delivered to shop on date expected even though initially they hadn’t thought it had come in and then have to wait another 5 days. Caused a little confusion. 2 E-mail updates same date. Seems good qual... See more
Company replied
Easy to order online, lovely styles and quality clothing. The fabric is always high quality. The sizing is dependable (not the case in other shops!) and instore the staff are always friendly, welcomin... See more
Company replied
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
52/53 Saturday Market Place, HU17 8AA, Beverley, North Humberside, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I absolutely love fat face clothing, great designs and functional for everyday wear. My local fat face is the Beverley store in East Yorkshire and the staff are so lovely and friendly. I'm always made to feel welcome and the customer service is 5 star.

Reply from FatFace - BEVERLEY
I bought a Snoopy bag from Fatface, which I thought was cute. However, I was surprised to find that I'd be paying £4.95 for delivery. As I don't drive (various health issues), it's meant that I'd be paying nearly £20 for a tote bag, which I thought was a bit much, (I got 10% off for my first order, but still).
Saying that, I love my Snoopy bag & it's reversible too!

Reply from FatFace - BEVERLEY
Received quite quickly but could of been earlier as received the notification the parcel was ready to collect at 6.40pm when the shop was shut.. the manager said the delivery was v late in the previous day & staff stopped late to sort when I questioned the timing of the text.. staff were polite & asked if I wanted to try on..

Reply from FatFace - BEVERLEY
Sweaters arrived quickly, and they were lovely.
The one in the larger size was easy to return via my local FatFace shop. Great!

Reply from FatFace - BEVERLEY
Great quality at reasonable prices. Lovely, helpful staff.

Reply from FatFace - BEVERLEY
Great service, very efficient staff instore when collecting online orders.

Reply from FatFace - BEVERLEY
Really lovely helpful staff, I had to return some pyjamas in exchange for a smaller size, this was done with no problems.

Reply from FatFace - BEVERLEY
Purchased joggers and a T Shirt for my granddaughter Olivia she loves FatFace clothes. Very good quality strong colours and wash well.

Reply from FatFace - BEVERLEY
Delivered to shop on date expected even though initially they hadn’t thought it had come in and then have to wait another 5 days. Caused a little confusion. 2 E-mail updates same date. Seems good quality. Easy to order and collect. Regular updates.

Reply from FatFace - BEVERLEY

Reply from FatFace - BEVERLEY

Reply from FatFace - BEVERLEY
Made an on line order for delivery to my local store.
First class service when goods arrive in store. Staff are very helpful.

Reply from FatFace - BEVERLEY
Easy to purchase on online and fast delivery many thanks

Reply from FatFace - BEVERLEY
Excellent service, delivered quickly with even a treat for our dog, thank you.

Reply from FatFace - BEVERLEY
My order was delivered to store within the time frame

Reply from FatFace - BEVERLEY
Unfortunately a couple of items I received in my last order weren't suitable. I returned them to my nearest FatFace shop and was refunded almost immediately. The staff are always pleasant and the clothing is excellent quality and always on trend.

Reply from FatFace - BEVERLEY
Ordering was easy. Quality of all the clothes was better than anticipated. Store gave good advice and help. Brilliant styles and designs.

Reply from FatFace - BEVERLEY
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.