We called into fatface in Kenmare today and we couldn't be happier with the service! Triona was excellent and so helpful! Thank you, we will be back soon!
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We called into fatface in Kenmare today and we couldn't be happier with the service! Triona was excellent and so helpful! Thank you, we will be back soon!
Company replied
Popped into Fatface Kenmare today with my pal oh my god were we glad we did ! There was a terrific sale and Lucy & liz went out of their way to help us find the sizes we needed on their website and or... See more
Company replied
It’s always a pleasure to shop at Fat Face kenmare. I was served by two beautiful Ladies Caroline and Lucy.. These Ladies always help you to find the perfect and give you a honest opinion as to if the... See more
Company replied
Ordered some clothes, one top wasn't in stock after my order and refund was apparently issued and hasn't come through Pair of jeans that I'd say are overpriced after receiving them and very disappo... See more
Company replied
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
7 Henry Street, Unknown, Kenmare, Kerry, Ireland
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We called into fatface in Kenmare today and we couldn't be happier with the service! Triona was excellent and so helpful! Thank you, we will be back soon!

Reply from FatFace - KENMARE
I went into Fatface in Kenmare . I was served by Triona and another really lovely lady. They went way over and above with the attention and friendliness they gave me. I was looking to match a dress and I was given several options. They really reminded me of what true personal service is about , it is alive and kicking in Kenmare

Reply from FatFace - KENMARE
Popped into Fatface Kenmare today with my pal oh my god were we glad we did ! There was a terrific sale and Lucy & liz went out of their way to help us find the sizes we needed on their website and organised for our order to be sent to our homes ! We didn’t know our eircode and nothing was a bother they helped us in every way possible we were thrilled with our purchases so thank you soo much ! We’ll be back 🌸

Reply from FatFace - KENMARE
I love Fatface Kenmare ❤️. The ladies there are always friendly and helpful. Always an honest opinion as well. I love that. Never trying to sell for the sake of making a sale. I bought a fabulous handbag from the wonderful Triona. Thanks Triona and Lucy

Reply from FatFace - KENMARE
Hi l just wanted to say a big thank you to Sandra I could not speak highly enough of how helpful she was with an issue l had
I also found the staff in the shop extremely helpful
Again many thanks Sandra
Esme Cluskey

Reply from FatFace - KENMARE
Good range- great sale and really helpful staff.
Spoke to Sarah but- also to all other staff- Very high standard of service. Great product knowledge but right balance between pushy and informative.

Reply from FatFace - KENMARE
Very helpful store assistant in Kenmare, Co. Kerry. Ordered long length online as not available I. Store. Received my denims in 2 days, no hassle. Fit perfectly. Will definitely shop with Fat Face online again.

Reply from FatFace - KENMARE
Great staff, lovely selection of clothes, carefully displayed. The only shop my partner will choose to visit to buy clothes.

Reply from FatFace - KENMARE
Great shop .
Sandra and crew are amazing and always remember me when I visit ,
Friendly and relaxed shopping experience and always someone to help if needed.
Will be back soon ❤️

Reply from FatFace - KENMARE
The shop in Kenmare is lovely. Well laid out, beautiful and plentiful stock and the 2 ladies in attendance were fabulous!...friendly, welcoming and knowledgeable without being too 'in your face'. I'll be back.

Reply from FatFace - KENMARE
Staff were very helpful. I needed to chang an earler purchase and made very simple.

Reply from FatFace - KENMARE
I went to buy purse in Kenmare Ireland the purse was marked down to €28. When I went to the till Lucy said someone made a mistake and it’s actually €77. She said as long as she informed me prior to purchase they could sell at full price. I sure she’s wrong but buyer beware and I will never buy here again

Reply from FatFace - KENMARE

Reply from FatFace - KENMARE
Great shop, unreal sales and such a friendly and helpful face at the teller. Thank you!

Reply from FatFace - KENMARE
Fast delivery and no import charges otherwise I would not purchase from a UK site. Very pleased with my purchase as it was put of stock in an Irish shop.

Reply from FatFace - KENMARE
I have been trying for nearly a year to register my details , I keep getting emails but am not recognised as a customer and could never avail of the new customer discount

Reply from FatFace - KENMARE
❤️ Fatface Kemare .The staff there go above and beyond .The store is well stocked and if item is not in stock staff will always offer to order in or signpost to online store.

Reply from FatFace - KENMARE
Excellent customer service, good variety of great quality products.

Reply from FatFace - KENMARE
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