Easy to place order and a location close by to collect, the staff member was very polite when I collected the jumper. Ordered a size 14 my normal size and for me it was perfect, I would be able to wea... See more
Company replied
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Deliveries always made on time by Evri and returns (multiple sizes and styles bought) taken to local store. Great quality clothes that last, worth the money. I’ve had some pieces for years and love... See more
Company replied
Free collection from named store as my order was below the threshold for free home delivery and the items I ordered were at very good sale prices. Didn’t receive my normal email notification of the sa... See more
Company replied
Pleasant and attractive store interior. Attentive service from each of the two assistants - which is a 'must' in my estimation, as a potential customer. Quality clothing but esp. sock sizeing! There's... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
20 Conduit Street, WS13 6JR, Lichfield, Staffordshire, United Kingdom
- 01543 264059
4.9
Excellent
211 reviews
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Excellent fast delivery and helpful assistants.
Excellent fast delivery and helpful assistants at Lichfield store when picking up coat. Also first class satisfaction from customer service with a query i had.
March 29, 2026
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good sevice ,good quality produce 100%…
Good sevice ,good quality produce 100% cotton joggers. Polite helpful staff.
March 17, 2026
Reply from FatFace - LICHFIELD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive experience whilst shopping with us recently. Have a great day! Take care, CM
Always nice range to choose from
March 16, 2026
Reply from FatFace - LICHFIELD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive experience whilst shopping with us recently. Have a great day! Take care, CM
Ordered two items online for click &…
Ordered two items online for click & collect. It was a quick service to my local store.
My husband loved the jeans which were a perfect fit.
The top for me was a lovely burgundy colour and fitted well. As usual it was an excellent service and always pleased with Fat Face clothing.
March 15, 2026
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Click and collect
Had coat delivered to store unfortunately because it came up very big I had to return and reorder 3 times
It was so easy to do,no form filling or repacking It was all done with a smile and everyone was very helpful
Well done Lichfield Fatface
February 21, 2026
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Seamless purchase and collection
February 24, 2026
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quality clothing, shoes & accessories.
Clothing is alway very good quality, purchased a puffa jacket in sale, perfect fit, excellent quality, colours as described.
February 21, 2026
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Prompt delivery to store
Prompt delivery to store
Items purchased good quality ready for winter sun
January 30, 2026
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A pleasure to shop in the Lichfield store.ry…
The shop staff at Lichfield were very helpful, efficient and friendly as always. Nothing was too much trouble.
January 12, 2026
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff in Lichfield are so nice and…
The staff in Lichfield are so nice and helpful
January 4, 2026
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
First class
First class , friendly staff. Welcoming and well informed about their products
December 23, 2025
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good fit
Ordered on line picked up from local store. Delay in delivering to store but kept informed by email on the delay. Easy to pick up and delighted with purchase. Lovely material and fits great. Good value for money.
December 17, 2025
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I've never had a problem with click and…
I've never had a problem with click and collect at the Lichfield store, I like the quality and price of their clothes.
December 12, 2025
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff are always so helpful
Staff are always so helpful
Shops always look lovely
Love the clothes and accessories
Friendly atmosphere when visiting
December 17, 2025
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered on line and it was so easy
Ordered on line and it was so easy. collected from Lichfield store with no wait and very friendly staff
December 12, 2025
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The experience of on line ordering was…wrong parcel given
The experience of on line ordering was not great but the product I eventually got is lovely
December 8, 2025
Reply from FatFace - LICHFIELD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
…Lovely item
Ordered this as I have one in another colour. This is just as comfortable.
October 11, 2025
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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