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FatFace - LYMINGTON 2 Reviews 

97
•
TrustScore 4.5 out of 5

4.5

Unit 1 34/35 High Street, SO41 9AF Lymington, Hampshire, GB

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See what reviewers are saying

Rated 4 out of 5 stars

I ordered a dress online and picked it up at the Lymington shop. Decided to take it home and try it on. Unfortunately even though it was a size 8 petite it was far too wide and would have made a good... See more

Company replied

Rated 5 out of 5 stars

The quality of advice at the Lymington store is fantastic. They guided me through the fit options for my body shape resulting in me being able to get cloths that fit.

Company replied

Rated 5 out of 5 stars

FatFace Henley T-shirts will always be my favourites! And the Lymington branch of FatFace is the friendliest shop I've ever been in - and my dog agrees! :-)

Company replied

Rated 4 out of 5 stars

Ordered Tall fit online as no stock in any local store. Jumper arrived with a fleck of orange wool knitted into the back. Willingly & efficiently exchanged at Lymington store. Tall fit was ordered a... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • Unit 1 34/35 High Street, SO41 9AF, Lymington, Hampshire, United Kingdom

  • 01590 672887

4.5

Excellent

TrustScore 4.5 out of 5

97 reviews

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4.5

All reviews

(97)

14,949 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very friendly shop

I ordered a dress online and picked it up at the Lymington shop. Decided to take it home and try it on. Unfortunately even though it was a size 8 petite it was far too wide and would have made a good maternity dress! I did like the dark green colour and style of the dress with the velvet skirt and knitted top, so I was disappointed with the sizing.
The staff in the shop are very friendly and the return was very easy.

September 2, 2026
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Reply from FatFace - LYMINGTON 2

Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE

Rated 5 out of 5 stars

The quality of advice at the Lymington…

The quality of advice at the Lymington store is fantastic. They guided me through the fit options for my body shape resulting in me being able to get cloths that fit.

August 26, 2026
Unprompted review
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Reply from FatFace - LYMINGTON 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Always helpful staff

Always helpful staff. Easy to collect and return mail order goods at the store.

August 22, 2026
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Reply from FatFace - LYMINGTON 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Favourite Ts

FatFace Henley T-shirts will always be my favourites! And the Lymington branch of FatFace is the friendliest shop I've ever been in - and my dog agrees! :-)

August 20, 2026
FatFace - LYMINGTON 2 logo

Reply from FatFace - LYMINGTON 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Great experience

Lovely, helpful staff in store. Great quality dress at a good price in the sale

August 13, 2026
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Reply from FatFace - LYMINGTON 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Delighted with sale purchase.

Delighted with sale purchase.

August 12, 2026
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Reply from FatFace - LYMINGTON 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 1 out of 5 stars

Ordered a week ago and still waiting…

Ordered a week ago and still waiting for it to be delivered to a local store! Annoying to be asked to review something I haven’t received.

August 13, 2026
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Reply from FatFace - LYMINGTON 2

Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE

Rated 5 out of 5 stars

As always great service from Fat face…

As always great service from Fat face quick delivery to store

August 2, 2026
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Reply from FatFace - LYMINGTON 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Always good experience with Fat Face.

Always good experience with Fat Face.
The manager was so helpful and friendly.

July 26, 2026
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Reply from FatFace - LYMINGTON 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

I love fat face clothes I also love the…

I love fat face clothes I also love the blue light discount which I get in store and online.
Staff are very friendly and helpful

May 29, 2026
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Reply from FatFace - LYMINGTON 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Rated 5 out of 5 stars

Ordered online for delivery to my local…

Ordered online for delivery to my local branch of FF. Pleased with the jeans I ordered and I was able to try on at the branch and could have returned them from the branch if necessary. Staff at the Lymington shop are always friendly and helpful.

May 14, 2026
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Reply from FatFace - LYMINGTON 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Good quality top

I have bought a number of Breton tops from Fat Face over recent years. The quality and fit has always been very good. They wash well and keep their shape.
The staff in our Lymington store are always friendly and helpful.

May 11, 2026
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Reply from FatFace - LYMINGTON 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Rated 5 out of 5 stars

Excellent and prompt service.

Excellent and prompt service.

May 10, 2026
FatFace - LYMINGTON 2 logo

Reply from FatFace - LYMINGTON 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Rated 5 out of 5 stars

quality products and good customer…

quality products and good customer interactions with a good atmosphere and service

March 20, 2026
FatFace - LYMINGTON 2 logo

Reply from FatFace - LYMINGTON 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Lymington staff are great-all clothes…

Lymington staff are great-all clothes bought I am very [leased with.

February 15, 2026
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Reply from FatFace - LYMINGTON 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Always brilliant

Always brilliant. Without doubt always my go to for anything to wear. Always good quality reasonably priced. Staff wonderful, always good vibes.

January 18, 2026
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Reply from FatFace - LYMINGTON 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Beatles forever…

Easy to book on line goods in store next day to collect excellent service.

January 30, 2026
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Reply from FatFace - LYMINGTON 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 4 out of 5 stars

No charge for store collection …

Quick and easy to have order sent to local store with no charge as several suppliers do. Easy to find what I wanted.

January 22, 2026
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Reply from FatFace - LYMINGTON 2

Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Great service and quality item

Smooth and fast service. Lovely item and good price!

January 22, 2026
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Reply from FatFace - LYMINGTON 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Collect from store

I ordered my slippers online to be delivered to my local store, so no delivery costs. In the sale and I used a voucher. Collected within a week, helpful friendly staff. Very happy with slippers, comfortable and warm.

January 4, 2026
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Reply from FatFace - LYMINGTON 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

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