The shirts I ordered are excellent and the sale price made them great value. However, I was unimpressed with the communications re delivery. I didn’t receive any email updates and had to visit the sto... See more
Company replied
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Always great products, great quality, wash after wash on the clothes. I know the sizing I need (which is different to other brands). Staff always helpful and cheerful, no quibble about returns. Good... See more
Company replied
My order came on time and was free. The Web site was easy to use especially as I am not good with using technology.
Company replied
Great website, products well described. Online ordering process is easy and delivery prompt to my local store. Collection easy from the friendly, cheerful shop staff. I ordered Carolin striped s... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 10 23 Fremlin Walk, ME14 1QG, Maidstone, Kent, United Kingdom
- 01622 663386
4.9
Excellent
144 reviews
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Excellent Sales, Ordering and Collection Process. Good quality clothing
Excellent Sales. Easy ordering and collection process. Very pleased with my purchases and their quality.
September 4, 2026
Reply from FatFace - MAIDSTONE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - MAIDSTONE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very helpful and friendly staff.
August 28, 2026
Reply from FatFace - MAIDSTONE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always great products
Always great products, great quality, wash after wash on the clothes. I know the sizing I need (which is different to other brands). Staff always helpful and cheerful, no quibble about returns. Good communication about order delivery, etc.
August 20, 2026
Reply from FatFace - MAIDSTONE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I love shopping in Fatface
I love shopping in Fatface, even better when they have a sale. This time I found a lovely linen/cotton top at a great price 👍
August 11, 2026
Reply from FatFace - MAIDSTONE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great customer service
The Maidstone staff are always so helpful and friendly. Great customer service.
July 5, 2026
Reply from FatFace - MAIDSTONE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - MAIDSTONE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - MAIDSTONE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Personal and friendly experience always…
Personal and friendly experience always in this branch
Staff go above and beyond to offer help and advice
Great customer service thank you!!
May 24, 2026
Reply from FatFace - MAIDSTONE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely dresses
Lovely dresses, and great material and fit. Orders are very prompt too.
April 24, 2026
Reply from FatFace - MAIDSTONE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great garments for spring
Great website, products well described.
Online ordering process is easy and delivery prompt to my local store. Collection easy from the friendly, cheerful shop staff.
I ordered Carolin striped shirt - really lovely, easy fit and perfect length. Will be great for warm spring days
Palazzo trousers - really comfy to wear, perfect length.
Carly blouse - a bit different, love the soft neck frill and pattern.
Paige jersey shirt - fabulous soft fabric, well fitting collar and neck line. Perfect with trousers, jeans or shorts
Great products, great fit.
March 23, 2026
Reply from FatFace - MAIDSTONE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - MAIDSTONE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service as always
Excellent service as always . Very helpful and friendly
I collect items from the Fremlin walk store Maidstone, the lovely shop assistant suggested trying on my items before heading home . It saves me another trip as a couple of the items didn’t suit me . Very helpful in advice and support .
January 29, 2026
Reply from FatFace - MAIDSTONE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff are always friendly and helpful…
Staff are always friendly and helpful at the Maidstone branch 🙂
February 3, 2026
Reply from FatFace - MAIDSTONE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service 😊
The staff in my local FatFace are always cheerful and helpful. It’s a pleasure to shop there.
January 5, 2026
Reply from FatFace - MAIDSTONE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Polite and efficient
January 7, 2026
Reply from FatFace - MAIDSTONE
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Reply from FatFace - MAIDSTONE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very cosy and high quality products
Very cosy and high quality products. One of my favourite in the wardrobe and bedding. Recommend to everybody.
October 8, 2025
Reply from FatFace - MAIDSTONE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A superb shopping experience
My wife and I returned to our favourite shop today and we both made purchases. Excellent quality clothes and a well stocked and spotlessly clean shop. Service, as ever, was outstanding and our thanks go to the very professional and delightful Rika and her colleagues. Visiting this shop really does remind you that you can still find excellence. So nice to deal face to face as opposed to on line shopping.
September 15, 2025
Unprompted review
Reply from FatFace - MAIDSTONE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fat Face is good quality. The order was quick and easy.
I wanted a product that was being discontinued. Couldn't get in stores. Ordered online. Collected. Quick and easy. Good quality.
September 1, 2025
Reply from FatFace - MAIDSTONE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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