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FatFace - MEADOWHALL 2 Reviews 

201
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TrustScore 4.5 out of 5

4.7

85 High Street, Meadowhall Shopping Centre, S9 1EN Sheffield, South Yorkshire, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Lovely customer service at Meadowhall, all staff were more than keen to help. Adele was getting more sizes from their stockrooms. Offering delivery options for products they didn't have in store. Vinn... See more

Company replied

Rated 5 out of 5 stars

Really pleased with my new hoodie from FatFace, bought at the Meadowhall store in Sheffield. The quality is excellent — lovely soft material, really comfortable to wear and a great fit. It feels wel... See more

Company replied

Rated 5 out of 5 stars

Ordered a pair of shorts online for pickup at my local store. The delivery was quick, and the communication was great throughout. The shorts are a lovely quality and fit perfectly.

Company replied

Rated 5 out of 5 stars

I have purchased online before but visited the store at Meadowhall yesterday. I was greeted by Shirley who instantly made me feel welcome. I haven’t been well and not shopped for quite a while. Shirle... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 85 High Street, Meadowhall Shopping Centre, S9 1EN, Sheffield, South Yorkshire, United Kingdom

  • 01142 568344

4.7

Excellent

TrustScore 4.5 out of 5

201 reviews

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4.7

All reviews

(201)

14,949 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy

Very happy. No problems at all.

December 4, 2025
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Reply from FatFace - MEADOWHALL 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

On line Order of Slippers

Order arrived on time, staff were helpful

December 4, 2025
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Reply from FatFace - MEADOWHALL 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Very helpful and friendly staff made my…

Very helpful and friendly staff made my collection easy and quick.

October 24, 2025
FatFace - MEADOWHALL 2 logo

Reply from FatFace - MEADOWHALL 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Good quick delvery

October 12, 2025
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Reply from FatFace - MEADOWHALL 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Excellent communication upon placing…

Excellent communication upon placing the order & great service in store upon pickup.
Thank you

October 11, 2025
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Reply from FatFace - MEADOWHALL 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Good retail experience

Ordered jackets in store. Arrived in store for Collection 2 days later. Quality garment. Efficient and helpful staff.

October 1, 2025
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Reply from FatFace - MEADOWHALL 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Allways a great Experience

Great Quality products, friendly Helpful staff and generous sales prices

September 18, 2025
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Reply from FatFace - MEADOWHALL 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 1 out of 5 stars

I requested next day delivery to…

I requested next day delivery to meadowhall for a hoody i ordered which was over a week ago.
Still no email to say it has arrived in store

September 23, 2025
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Reply from FatFace - MEADOWHALL 2

Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE

Rated 5 out of 5 stars

Good staff

I often shop in Fat Face Meadowhall . I like lots off things about the brand . I particularly like the fact that some of the members of the team have been there a good while . To me it says a lot about the company .
Often when I visit there is a lady there si try h d as short blond ish hair . ( about 25 ish ??) she is very knowledgeable about the range of stuff and offers good advice . She is friendly and helpful . She may be a manager ? Not sure . Anyway ... she does a good job and nothing is too much trouble for her .

August 28, 2025
Unprompted review
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Reply from FatFace - MEADOWHALL 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Excellent quality goods

Excellent quality goods, good pricing and easy pick up from one of the fatface stores

August 25, 2025
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Reply from FatFace - MEADOWHALL 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Excellent sales staff at Meadowhall

Excellent sales staff at Meadowhall, my first time in Fatface def will not be my last ,

July 22, 2025
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Reply from FatFace - MEADOWHALL 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Trousers, great style and lightweight perfect for summer

I liked a pair of trousers in the Meadowhall shop, great style in a lovely lightweight material for this hot summer. Sadly, the colour I liked was not in stock in my size. The assistants were very helpful and they provided the details so that I could find them online and which made ordering straightforward. My order arrived quickly and well packaged. No probs.

July 23, 2025
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Reply from FatFace - MEADOWHALL 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Fatface My Favourite Shop

I always buy the majority of my clothes from Fatface I love the designs and the choice of fabrics.

Always a pleasure to deal with the lovely staff at Fatface Meadowhall.

July 1, 2025
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Reply from FatFace - MEADOWHALL 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Jeans

Ordered online, staff friendly and helpful. Jeans are good quality.

June 17, 2025
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Reply from FatFace - MEADOWHALL 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Had to make a return

Had to make a return as I got same item in smaller size on line staff were very friendly and obliging nothing is too much trouble for them they are an asset to the brand

June 22, 2025
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Reply from FatFace - MEADOWHALL 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Always the best quality …

Always the best quality and fantastic delivery.
Thank you FatFace.

May 29, 2025
FatFace - MEADOWHALL 2 logo

Reply from FatFace - MEADOWHALL 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 1 out of 5 stars

Ordered Sunday for delivery to store…

Ordered Sunday for delivery to store Monday. Apparently then delivered to wrong store. Arranged they would be delivered to my address on the Tuesday. Never arrived. Ditto Wednesday. Now after several phone calls at store awaiting my collection. Dreadful service.

May 25, 2025
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Reply from FatFace - MEADOWHALL 2

Good afternoon, thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, CM

Rated 5 out of 5 stars

Very happy with my purchase

Very happy with my purchase. A sale item so good bargain. Staff lovely and very helpful. Happy customer 💝

May 17, 2025
FatFace - MEADOWHALL 2 logo

Reply from FatFace - MEADOWHALL 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Always so easy to collect and return…

Always so easy to collect and return items in store. Lovely friendly helpful staff

May 2, 2025
FatFace - MEADOWHALL 2 logo

Reply from FatFace - MEADOWHALL 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

A lovely lady phoned me to apologise…

A lovely lady phoned me to apologise for not having the hoodie I wanted in the next size so explained how I could send it back great customer service I have managed to get one in a large and it’s fits perfect thank you for all your help .

April 29, 2025
FatFace - MEADOWHALL 2 logo

Reply from FatFace - MEADOWHALL 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM

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