Very helpful staff member who went above and beyond when I left my Fatface purchase in a nearby cafe. I did not realise it was missing until I got home. I was unable to contact the cafe which was an... See more
Company replied
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Ordered 5 pocket jeggings on line - really handy having the North Berwick shop nearby. Tried the items on before leaving in case they didn’t fit. Fatface jeggings are really comfortable to wear and... See more
Company replied
It's always a pleasure to shop at Fatface. The balance between time to browse peacefully and offers of assistance is excellent. The clothing and accessories selections are very lovely and change at... See more
Company replied
Great selection of dresses and jewellery. Also quality leggings; and jeans in cord and denim. First class customer service; and staff in store clearly enjoy selling the stock and are knowledgeable... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
73 High Street, EH39 4HG, North�Berwick, Lothian, United Kingdom
- 01620 893212
4.8
Excellent
51 reviews
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Reply from FatFace - NORTH BERWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
North Berwick Fat Face
Chance visit to the North Berwick store and staff were very pleasant and interested in my purchase.
August 22, 2026
Reply from FatFace - NORTH BERWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great customer service
Very helpful staff member who went above and beyond when I left my Fatface purchase in a nearby cafe. I did not realise it was missing until I got home. I was unable to contact the cafe which was an hours drive away. I called the Fatface store to see if it had been handed in (it hadn’t) but they offered to go round to the cafe and check if my Fatface purchase was there, it was and they took it back to the store and kept it until I could pick it up the next day. That’s what I call customer service.
August 12, 2026
Reply from FatFace - NORTH BERWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff in your North Berwick shop…
The staff in your North Berwick shop are always very pleasant, kind and helpful. They make it a pleasure to shop there
August 9, 2026
Reply from FatFace - NORTH BERWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love Fatface
Love Fatface, good range of clothes to choose from and staff are very helpful.
Quality of the clothing is long lasting.
July 27, 2026
Reply from FatFace - NORTH BERWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
NORTH BERWICK FAT FACE SO HELPFUL
I wanted a pair of trousers for my holiday and couldn't have them delivered to my home in time so I checked my holiday destination (North Berwick) and I phoned and spoke to (Amy?) She said that they have deliveries on the Sunday so I could collect on Monday. I went in and I was able to try them on (loved them) and (Amy?) was so helpful and friendly. Very happy with the help I got. Thank you!
May 25, 2026
Reply from FatFace - NORTH BERWICK
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Reply from FatFace - NORTH BERWICK
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
lovely staff in our North Berwick…
lovely staff in our North Berwick branch - very helpful
May 9, 2026
Reply from FatFace - NORTH BERWICK
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
It's always a pleasure to shop at…
It's always a pleasure to shop at Fatface. The balance between time to browse peacefully and offers of assistance is excellent.
The clothing and accessories selections are very lovely and change at just the right tine. All the folk I have met at Fatface are unfailingly polite, helpful and warm.
May 3, 2026
Reply from FatFace - NORTH BERWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered online and delivered to local…
Ordered online and delivered to local store. Good communication and quick delivery.
January 22, 2026
Reply from FatFace - NORTH BERWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Extremely warm and cosy
Ordered the Red Shelter fleece in the sale and I love it. It is super warm, haven't needed to put the heater on whilst WFH it is that cosy. Lovely fit and looks good. Would've been happy to pay full price knowing how good it is.
January 19, 2026
Reply from FatFace - NORTH BERWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Efficient service
Efficient service, good quality items.
Also competitive sale prices too.
December 10, 2025
Reply from FatFace - NORTH BERWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent quality and imaginative design
Simple ordering process and enjoy being able to collect my item as opposed to waiting in for delivery. Staff always polite and helpful.
May 15, 2025
Reply from FatFace - NORTH BERWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service
I popped into my local branch in North Berwick this morning to look at a coat I’d seen online. It was even nicer than I’d hoped and great quality so I had to buy it. The whole experience was made even nicer by the lovely assistant Niamh.
February 22, 2025
Unprompted review
Reply from FatFace - NORTH BERWICK
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our North Berwick store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - NORTH BERWICK
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Christmas gift
Ordered online and collected from a nearby store. I was served straight away. I had to return one of the items which I’d ordered in error. This was done very quickly and efficiently. Staff were very pleasant
December 23, 2024
Reply from FatFace - NORTH BERWICK
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to order and able to collect from…
Easy to order and able to collect from local shop.
December 7, 2024
Reply from FatFace - NORTH BERWICK
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordered 5 pocket jeggings on line
Ordered 5 pocket jeggings on line - really handy having the North Berwick shop nearby. Tried the items on before leaving in case they didn’t fit. Fatface jeggings are really comfortable to wear and good for a more dressed up look than just jeans. Buy them every year - hope Fatface continue making them as best jeggings around.
November 11, 2024
Reply from FatFace - NORTH BERWICK
Hello Laura
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy instructions on web page.
Easy instructions on web page.
Good service at North Berwick store (helpful staff) !
August 22, 2024
Reply from FatFace - NORTH BERWICK
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Fat Face Forever
Delivery was fast and efficient. The skirt I purchased is fabulous. I had to return a couple items, but my local job was as brilliant as ever. Thank you Fat Face.
June 23, 2024
Reply from FatFace - NORTH BERWICK
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
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