Staff in the Shrewsbury store , are attentive ( whilst not overbearing ) and strive to get the best option to you, if not in store stock on the day . Thanks especially to the young man who helped o... See more
Company replied
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Online order very straightforward and delivery as expected Have since been into Shrewsbury store and purchased other items, nice well kept store with very friendly staff with good customer service s... See more
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I had a fabulous experience shopping in store. Since having my baby my body has changed and I couldn't find anything that fitted/looked right in any other shop. The ladies in Fatface were incredible a... See more
Company replied
Ordered two holiday shirts, really nice quality, and excellent value too, as they were reduced by 20% in the sale. Ordered online, and delivered quickly and collected in store. Only gripe is why oh... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
4 The Square, SY1 1LA, Shrewsbury, Shropshire, United Kingdom
- 01743 272975
4.7
Excellent
167 reviews
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fat face as brilliant as always …
fat face as brilliant as always goods always excellent shame about delivery company used ? hermes txt date and times then changed them and still not delivered
March 17, 2022
Reply from FatFace - SHREWSBURY
Hi Martyn
Thank you for taking the time to leave us a review. I am glad that you find our goods excellent. Thank you for your feedback - DW
Visit to shop was amazing
Visit to shop was amazing. Customer service was above and beyond expectations.
March 16, 2022
Reply from FatFace - SHREWSBURY
Hi Philip
Thank you for your 5 star review. Great to hear about your experience in our Shrewsbury store, pleased that the team there were able to help you. I will pass your comments on. Have a great weekend. MJ
Went into the Shrewsbury branch today…
Went into the Shrewsbury branch today and I was served by Amy. She was very friendly and helpful. Really chuffed with my purchase!
March 3, 2022
Unprompted review
Reply from FatFace - SHREWSBURY
Hello Josie
Lovely to hear that Amy was able to help you. I will let our Shrewsbury team know. Enjoy your purchased and your weekend! MJ
Love your clothes
Love your clothes , planet friendly apparently so even better ! Well done fat face
February 6, 2022
Reply from FatFace - SHREWSBURY
Hi Lorna, Thank you for taking the time to leave us your 5 star review. Have a lovely day! - ES
Great customer service skills
Brilliant customer service skills from Amy instore, so helpful and friendly. She tried to location an item I was after but unfortunately couldn’t find one! Enjoy visiting this shop due to the friendly atmosphere :0)
February 1, 2022
Reply from FatFace - SHREWSBURY
Good morning!
I am so happy to read what a positive experience you had in the Shrewsbury branch. I will be sure to pass this on to the wonderful team.
I hope you have a great day! CA :)
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