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FatFace - TAUNTON 2 Reviews 185

TrustScore 5 out of 5

4.8

Unit A 1/3 North Street, TA1 1LH Taunton, Cornwall, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Delivery to store was quick, however sizes on faux fur jackets was very big even though I ordered smaller size on brown one. Disappointed I could no longer get a smaller size in Teal faux fur, good qu... See more

Company replied

Rated 5 out of 5 stars

Ordered on line and my purchase was quickly available for me to collect. Staff were incredibly helpful, I wanted to exchange a purchased gift from another store - suede slip ons which were lightly dif... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish. Online & in store. Highly recommend. Their products are stylish & well made. Extra detailing that you wouldn't find on basic clothing from other stores. Lovely... See more

Company replied

Rated 5 out of 5 stars

The Taunton branch staff that served us we excellent. Very customer focused, professional and friendly and polite. Tansel was extremely helpful with her product knowledge and even upsold! Well done.... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • Unit A 1/3 North Street, TA1 1LH, Taunton, Cornwall, United Kingdom

  • 01823 332917

4.8

Excellent

TrustScore 5 out of 5

185 reviews

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Rated 5 out of 5 stars

Great quality and perfect fit.Also…

Great quality and perfect fit.Also staff very friendly and helpful ! Makes a good start to your day 👍

March 27, 2026
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Reply from FatFace - TAUNTON 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Kept me informed of where my parcel was…

Kept me informed of where my parcel was at all times including when delivery was delayed and potential new delivery date.

March 14, 2026
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Reply from FatFace - TAUNTON 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Excellent, helpful, friendly patient staff

Ordered on line and my purchase was quickly available for me to collect. Staff were incredibly helpful, I wanted to exchange a purchased gift from another store - suede slip ons which were lightly different shades. The two Staff were so patient and helpful in searching for a matching pair. Thank you

March 11, 2026
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Reply from FatFace - TAUNTON 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Easy to order and was in store quickly

Easy to order and was in store quickly, ahead of the day I chose to collect. A simple process which achieved exactly what I wanted.

March 3, 2026
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Reply from FatFace - TAUNTON 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 4 out of 5 stars

Quick delivery to store, sizes big, refund

Delivery to store was quick, however sizes on faux fur jackets was very big even though I ordered smaller size on brown one. Disappointed I could no longer get a smaller size in Teal faux fur, good quality & in sale Cardigan was thick, had to order smaller size as sleeves very long, good quality. I returned the brown fur jacket to store, the girl struggled to find on system, hopefully refund has gone through, as not had email? Refund hasn't gone through so I had to chase 11/3 with customer service & store; online chat are now dealing with it for me.

March 5, 2026
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Reply from FatFace - TAUNTON 2

Thank you for taking the time to leave your review.
We're really sorry to hear your item wasn't quite right. Whilst we will pass your comments to the right team, if you need any further help, please do let us know. Thank you, LE

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Online & in store. Highly recommend. Their products are stylish & well made. Extra detailing that you wouldn't find on basic clothing from other stores. Lovely fabrics & colours...

February 28, 2026
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Reply from FatFace - TAUNTON 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Super smooth experience

Super smooth experience, starting from ordering online to picking up my order from the store. Great-quality clothes at very reasonable prices. I cannot recommend enough and will be back for more :-)

February 22, 2026
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Reply from FatFace - TAUNTON 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

fantastic quality

the store colleagues are really lovely. the shop is clean and inviting. Great range of clothes...please NEVER close the Taunton Fat Face 😔

February 16, 2026
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Reply from FatFace - TAUNTON 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Great quality clothing

Great quality clothing, easy online ordering with pick up in store.

January 29, 2026
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Reply from FatFace - TAUNTON 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Website easy to use

Website easy to use
Ordering items is a simple process
Good quality items at affordable prices

December 23, 2025
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Reply from FatFace - TAUNTON 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

A great bargain !

Ordered online from the sale , but couldn’t track down my exact size , when I collected at store and tried it on it was a little too big , as anticipated but the store was super helpful , and found my size , so all good . A real bargain at £40 in the sale for leather Chelsea boots . Excellent !

January 8, 2026
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Reply from FatFace - TAUNTON 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Good click and collect experience

Online order delivered to store.
Experience was great, my parcel was awaiting collection as promised and item was as ordered.

December 16, 2025
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Reply from FatFace - TAUNTON 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Brilliant quality product and excellent…

Brilliant quality product and excellent service.
The staff in the Taunton branch are lovely. They are always friendly, polite, respectful and always really helpful.

January 8, 2026
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Reply from FatFace - TAUNTON 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 4 out of 5 stars

Store and staff great, but jeans a very poor fit

Lovely little store with really helpful staff so problem there at all. Sadly the pair of jeans I bought were such a poor fit and gaped really badly at the back when I sat down they were too uncomfortable. A belt didnt help that problem so they had to go back. Unusual because a size 12 in their other heans has always been a near perfect fit

October 19, 2025
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Reply from FatFace - TAUNTON 2

Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE

Rated 5 out of 5 stars

Beautiful well made clothes

Beautiful well made clothes, helpful, friendly staff who know their merchandise. I ordered a jacket on line, but it was a por fit. I went in to the store, hoping to find it in stock to try other sizes. Unfortunately they weren't carrying that jacket but advised on correct size, reordered for me and it was delivered in a couple of days. Then when I collected it, it was a perfect fit. I saw a bag I loved (Snoopy) and they pointed me to other items which I bought as Christmas presents - I know it's a bit early!

October 12, 2025
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Reply from FatFace - TAUNTON 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Love FatFace clothes

Love FatFace clothes, can be a bit pricey, but good quality and love the styles. Staff always helpful and friendly

September 6, 2025
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Reply from FatFace - TAUNTON 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Highly recommended

Highly recommended. Lovely customer facing staff. Good quality clothing, contemporary design especially even more so if in a sale! On line ordering easy and efficient.
Always pop in to a shop when visiting any town in UK - never met a staff member who was unhelpful. Always try their best to assist a customer.

September 2, 2025
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Reply from FatFace - TAUNTON 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

I've bought 8 hoodies from fatface for…

I've bought 8 hoodies from fatface for myself and my daughter, they are the best

August 22, 2025
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Reply from FatFace - TAUNTON 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Great deals and delivery was perfect

Great deals and delivery was perfect

August 24, 2025
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Reply from FatFace - TAUNTON 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

I was served by Scott & Karen

I was served by Scott & Karen, they were very helpful, I wanted to get my daughter some earrings and they went above and beyond to find them for me, I felt very looked after and it made my day, thank you both

August 12, 2025
Unprompted review
FatFace - TAUNTON 2 logo

Reply from FatFace - TAUNTON 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

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