FatFace - WINDERMERE Reviews 

Have shopped at fat face for many years now, love their clothes. Bought a pantsuit for a party, and later on found an issue with the item. Took back to store, and even though it had been worn etc the staff were very accommodating and helpful, showed us how to fix the issue or offered a refund/exchange. Thanks Leon and Zoe :)

The store was well presented and customers were allowed to freely look without being harassed by staff members. When needed, staff were friendly, welcoming and supportive. Bowness on Windermere is a lovely store with even lovelier staff.
The quality of the jumpers I purchased were rather lovely too.

Excellent service. Good quality clothes.
My favourite clothes shop by far.

Whenever we come to Bowness on Windermere we always go to fatface because my wife loves fatface clothes. The reason for my 5 star review is that Zoe and her colleague with the brown hair (from Yorkshire) sorry i don't know her name, absolutely lovely girls, always make us feel welcome and always take time out to chat to us about what's new and help my wife choose the outfits (to my dismay) because it always cost me a fortune lol. But seriously they make us feel really welcome and nothing is too much trouble, keep up the good work. Fantastic ambassadors for fatface. They always recognise us and comment on my wife's hair cut which makes my wife feel special and that is what makes them special, it's not always about the sale it is about relationships, well done girls.

I always find the layout of the shop good, your clothes are a true size fit for me, I find the staff helpful

Always great styles and quality clothing. The staff at the Windermere shop are always extremely pleasant and helpful.

Today, whilst on my 2nd visit to Bowness this year, I visited FatFace again.
Emily & Zoe were so welcoming and extremely helpful in assisting me with what I was looking for. I really dont like shopping but they made the whole experience just fabulous.
Thank you Emily & Zoe

Brilliant experience in the Windermere shop on Saturday afternoon. I was after a men’s hoodie & ladies cap and the ladies working in the store were extra helpful and so lovely to me - such a lovely shopping experience! Thank you, Zoe & Emily for all of your help! X

We stayed inBowness on Windermere 11th July 2025. No visit is complete without a browse at one of our favourite shops FatFace. Emily &Maisy we’re so welcoming nothing was too much trouble. My husband bought a shirt which he wanted to wear straight away as he loved it so much but the collar was a little crumpled. Emily immediately offered to whip it upstairs and steam it . I also bought a lovely summer skirt. First class service with a smile they made our day. Be proud of yourselves Emily & Maisy you left a lasting impression on us and we will be back. The store is also beautifully presented. It is clear Emily & Maisy take great pride in the store and customer satisfaction going above and beyond.
Barbara &John

We recently visited Windermere shop, Leon and Zoe gave excellent customer service and extra shout out the dogs loved their treats.

Friendly and helpful staff. Well set out displays with good choice of styles and colours, for women in particular. Important to have a shop like this in the village.

Just been into Fat Face Bowness and purchased a Sussex Heritage Coat in brown cotton with a lovely check lining, a beautiful country style. Staff were so friendly and helpful, we’ll be visiting again soon.

Fat Face items are such great quality materials and finish every time.
Staff are always helpful and kind.

Amazing shop! Such kind staff who went out of their way to help us.
Thankyou Zoe and Leon! You made our day!
❤️

Customer service is excellent.All clothing is of good quality and love the special details the garments have.

Great customer service and very helpful. I was in looking for an item my mam had previously seen and Leon helped me check the store and surrounding stores to find the scarf I wanted. Thankyou!

Quick click and collect. Very happy with item.

Great service and great products. Our salesperson, Leon, was very helpful and attentive to our needs. We enjoyed the experience.

Always friendly helpful service from this shop, the manager remembers my name and makes shopping a pleasant experience- thank you

The team are welcoming, friendly and very helpful indeed. It's a stand out level of customer interaction and care. The shop is always well laid out using limited space well