The staff at the store are so welcoming and helpful. We nearly always pop in on a Saturday to have a look at new stock and chat to the staff. Our springer spaniel Wilma loves visiting too as she wait... See more
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The charming young, male customer service adviser who ACTIVELY took an interest in my request, then went to the back of the shop to find exactly the item I had seen previously. I ended up... See more
Company replied
Fantastic service. Simin was really helpful and went out of her way to find me a dress in the right size even going to the effort of calling another store and reserving it for me.
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We attended Witney fatface on Saturday to see if our order had arrived as our Grandson was up for the weekend and it was a present for him, the male store assistant went to check and came back and sai... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 1A Marriotts Walk, OX28 6GW, Witney, Oxfordshire, United Kingdom
- 01993 708743
4.8
Excellent
107 reviews
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Great jumper
Great jumper, fits nicely, ordered a size down due to other reviews, easy ordering and collection, lovely staff in store
April 29, 2024
Reply from FatFace - WITNEY2
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear you love your Jumper, and have enjoyed using our service. We look forward to welcoming you back soon!
Take care.- GM
Great staff, lovely products new to me
I’ve not really looked at Fat Face for me before but I popped into the Witney store. The young lady there made me feel very comfortable.
I tried a few things on and loved them all. When I was paying she asked for more details, for marketing I guess, and mentioned that if I keep my eye out for a welcome email I’ll probably get a discount offer and round then get another of the dresses I was liking but didn’t purchase.
True enough, I got that email. The experience I had in store with that lovely young lady spurred me on and I bought that extra dress.
I love the products and think I’ll be buying more.
I’m 5’2” size 16 and 63 but she didn’t make me feel older. I wish I taken note of her name. She is an asset to Fat Face
Thank you for you help and advice
April 11, 2024
Reply from FatFace - WITNEY2
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase, and look forward to welcoming you back soon.
Take care. -GM
Great quality - super easy process
Click and collect option meant I could save on postage. Friendly shop staff. Lovely quality items. Easy returns procedure.
March 22, 2024
Reply from FatFace - WITNEY2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Reply from FatFace - WITNEY2
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you are loving your new order and that you were able to get this in sale. I hope you continue to love our products as much as we do.
All the best, MM
Reply from FatFace - WITNEY2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Convenient
Ease of ordering, and swift delivery.
Only complaint if u order online, you have to pY forclick and collect from store, so u might as well have it delivered to your home.
January 2, 2024
Reply from FatFace - WITNEY2
Good Morning Roger,
Thank you for taking the time to leave us a review!
I am glad to hear you are happy using our online service. We are currently not offering click and click due to the busy festive period, this will be back up and running shortly. However when this opens back up we have not charged or will charge for a click and collect service.
We look forward to welcoming you back soon.
Kind Regards, JW
Reply from FatFace - WITNEY2
Hello Elaine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great jumper good quality and decent…
Great jumper good quality and decent sale price
December 30, 2023
Reply from FatFace - WITNEY2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Easy to order and collect
December 6, 2023
Reply from FatFace - WITNEY2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Reply from FatFace - WITNEY2
Good Afternoon Helen,
Thank you for taking the time to leave us a review!
I am happy to hear you had a positive experience in our Witney store! I will make sure this feedback is passed on, we cannot wait to welcome you back!
Kind Regards, JW
Always great service
November 14, 2023
Reply from FatFace - WITNEY2
Hello Fiona
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent
I bought this item for my daughter’s partner’s birthday. There was a good choice available and the website was easy to use. Click and collect was ideal for me too.
November 1, 2023
Reply from FatFace - WITNEY2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
An excellent experience of click and…
An excellent experience of click and collect. I love the pyjamas, lovely colour, fit well and comfortable.
October 27, 2023
Reply from FatFace - WITNEY2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Nice shopping experience
Really nice friendly staff in Witney store.
September 8, 2023
Unprompted review
Reply from FatFace - WITNEY2
Hi Brian, it's great to hear that you've had such a great shopping experience in Witney! We'll make sure that your feedback gets back to the staff there. Take care, CD
Reply from FatFace - WITNEY2
Good Afternoon
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP
Good quality stylish clothes helpful staff
Very well motivated, relational staff, very welcoming, very dog friendly too
August 13, 2023
Reply from FatFace - WITNEY2
Good Morning
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
I visited the Fatface store in Witney…
I visited the Fatface store in Witney and was served by an excellent assistant who was extremely helpful (Monday morning). The product I bought was perfect, the fit and the feel of the shirt was exceptional. Thank you
July 17, 2023
Unprompted review
Reply from FatFace - WITNEY2
Good afternoon, Phil
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Witney store.
Take care, JB
Went in to fiGood servicend top for my husband
Went in to find top for my husband , 2 very helpful ladies, cheerfully helped me find exactly what I wanted, bought one and ordered the other as his size not in shop, very good service, will go in again.
June 29, 2023
Unprompted review
Reply from FatFace - WITNEY2
Good Afternoon
Thank you for your review and for sharing your recent experience with us.
We hope you love your new items!
Have a great day!
EP
Reply from FatFace - WITNEY2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely Day, KS
Staff at this store are always helpful…
Staff at this store are always helpful and cheerful. Cloths bought are of a good quality and sizing is accurate. Buying online the website is well designed and clothing displayed well on the models. Very pleased this company supports the Blue Light Card with a 15% discount.
June 11, 2023
Reply from FatFace - WITNEY2
Good afternoon, thank you so much for your kind words, let us know what we can improve on for next time to get 5* from you :)
All the best, CD
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