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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, highlighting the app's ease of use and intuitive design. Many appreciate the advanced technology, particularly the artificial intelligence features, which significantly streamline workflows by automating note-taking, summarizing meetings, and identifying action items. This allows users to stay fully present during calls and efficiently manage information. However, some customers have expressed concerns regarding privacy and data control, particularly concerning the recording of meetings. A few users also reported difficulties with account setup and the process of bulk downloading data when attempting to leave the service.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the platform's intuitive and user-friendly... See more

Application

Customers had positive experiences with the app. Many reviewers praise its seamless integration with... See more

Technology

People report positive experiences with technology, highlighting its seamless integration with various... See more

Artificial intelligence

Reviewers highlight positive aspects of artificial intelligence. Customers praise the AI tool for its... See more

Service

Customers consistently note positive experiences with service. Reviewers appreciate how the service allows... See more

Based on these reviews

Rated 5 out of 5 stars

I've tried quite a few products to buy back some time over the years and Fathom actually did it. I'm usually in a minimum of 4 hours of meetings a day, plus the time it takes to rack my brain for note... See more

Rated 5 out of 5 stars

Fathom has worked exactly as expected from day zero. Setup was quick and easy, and it’s fully compatible with every meeting platform I use. I run it through my business 3–4 times a day, every day, and... See more

Rated 5 out of 5 stars

Fathom has drastically increased my ability to be present in calls without missing any key information. I have used it in at least a dozen different ways to help me streamline my day, double check... See more

Rated 5 out of 5 stars

Easy sign up, login, registration process. Over time besides English I can see the AI notetaker is improved for detecting Bulgarian language which is useful for me. It's automatically appointed to m... See more


Company details

  1. Software Company
  2. Software Vendor

Written by the company

Fathom is a free app that instantly records, transcribes, and summarizes your Zoom, Google Meet, or Microsoft Teams meetings so you can focus on the conversation instead of taking notes. Receive accurate, actionable meeting summaries and action items moments after your meeting. Fathom uses all that information to auto-generate critical call details, and can sync them to your Salesforce, Hubspot, or Close CRM -- or use Zapier to automate your workflows!


Contact info

4.8

Excellent

TrustScore 5 out of 5

228 reviews

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Rated 5 out of 5 stars

Fathom works really well with MS Teams

Fathom works really well with MS Teams. Sometimes when MS Teams hasn’t notified me of a meeting, Fathom has picked it up instead. It also prompts me to record meetings, which is particularly useful for many of my compliance-related discussions, and it provides excellent summary information afterwards.

March 2, 2026
Unprompted review
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Rated 5 out of 5 stars

I usually have meetings every day

I usually have meetings every day, and it really helps me a lot with taking notes and making sure I don’t miss any important details from the meeting. Especially since sometimes I’m not fully focused during the meeting, Fathom has been really, really helpful for me.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Fathom uses AI to record meetings

Fathom uses AI to record meetings, transcribe conversations in real time, generate summaries, identify action items, and create searchable meeting records automatically. I use it mainly to stay fully engaged during meetings while the AI handles note-taking, produces instant summaries, and tracks follow-ups, which saves significant time on post-meeting documentation and ensures nothing important is missed.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Fanthom is a HUGE HELP in my meetings

Fanthom is a HUGE HELP in my meetings, sending a precise and practical summary. It helps me remember the items discussed in the meeting, and I can send meeting minutes to the relevant parties.

February 27, 2026
Unprompted review
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Rated 5 out of 5 stars

I went from spending 45 minutes to an…

I went from spending 45 minutes to an hour writing up notes for my coaching clients, to spending less that 5 minutes. I just created a template that suits my coaching using the AI feature and in a matter of seconds, at the end of a call, I have amazing notes I can send directly to the client. When I have 3 to 4 clients a day, I am literally saving myself 3+ hours a day. That has meant everything to my family.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Extremely Valuable Meeting Email Summaries

The email summaries after the meeting make using the platform extremely valuable, so having many meetings per day often leads to gaps in processing The fact that you easily can go over next steps and action them even days after a meeting is really helpful

February 23, 2026
Unprompted review
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Rated 1 out of 5 stars

I entried into a video conference today…

I entried into a video conference today and nobody advised me that this app was running. Apart of that, when the report arrived, conclussions were wrong and also invented a transcription that never existed. This should be report to GDPR nacional hub.

February 18, 2026
Unprompted review
Fathom logo

Reply from Fathom

Thanks for raising this, Jezabel. Our transcripts and summaries are generated from the meeting audio, but AI can occasionally misinterpret unclear or overlapping speech, and we absolutely want to review any case where the output seemed incorrect. If you are open to it, please email me directly at alyssa.edelman@fathom.video so we can look into what happened.

We are also committed to GDPR compliance and full transparency around data handling, which you can review in our Trust Center: https://trust.fathom.video/. Happy to answer any questions you have here as well.

Rated 5 out of 5 stars

Fathom has been a game-changer for my…

Fathom has been a game-changer for my work.
What I love most is how invisible it is while still being incredibly powerful. I can stay fully present with my clients — listening, coaching, holding space — without worrying about taking notes or missing key moments. Fathom captures the essence of the conversation for me.

The summaries are clear, organized, and actually useful. It doesn’t just transcribe — it highlights decisions, themes, and insights in a way that saves me hours of admin time. I can quickly review a session, send thoughtful follow-ups, and stay deeply connected to what matters without rewatching entire recordings.

Another huge upside is how seamless it is with Zoom. It works quietly in the background, auto-records when I need it to, and doesn’t disrupt the flow or energy of the session. For anyone who does coaching, consulting, teaching, or deep conversations where presence matters — this tool genuinely supports the work instead of pulling you out of it.

Fathom gives me my time, clarity, and focus back — and that’s priceless.

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Clean, Structured Meeting Notes Without the Noise

What I like most about Fathom is how it organises my meeting notes. It doesn’t write down every single word, which I actually prefer. Instead of including all the small, unnecessary details, it pulls out the important points and puts them into a clear, easy-to-read format. The summaries are simple, tidy, and ready to send straight after the call.
Overall, it just makes meetings easier to manage. I don’t have to spend time writing up notes or trying to remember what was said. Everything is structured nicely for me, which saves time and makes follow-ups much smoother.

February 13, 2026
Unprompted review
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Rated 5 out of 5 stars

Fathom makes it incredibly easy to… do everything!

Fathom makes it incredibly easy to understand the outcomes of a call. My team relies heavily on the summary’s key topics and next actions. Being able to see what was said at a glance also helps us a lot when defining new processes, and even when following up with questions for a client.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Seamless Auto-Summaries with Action Items—and Handy Playback Links

What do you like best about Fathom?

How I literally do not need to take notes and how the app seamlessly summarizes all the important points discussed. It does a way better job than Gemini notes and comes complete with action items, key takeaways, topics discussed, etc. without having to "clean up" the notes which is still required with Gemini notes.

What do you dislike about Fathom?

There is nothing I dislike about it. Today I just discovered that beside each note point it takes, you have the option to click "play" and I presume this will take you to the exact point in the video where the information about the note was mentioned. This is super useful because it means you don't have to watch the entire video and try to guess where that specific point was mentioned.

What problems is Fathom solving and how is that benefiting you?

It's solving the problem of having to take notes during calls, which distract from being fully present during a call. It makes me more productive and saves time as the notes are concise and do not need to be edited. They provide an accurate snapshot of exactly what was discussed in the video in a bullet, summary format.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

The Tool I Trust to Catch Everything I Don’t

Fathom has drastically increased my ability to be present in calls without missing any key information. I have used it in at least a dozen different ways to help me streamline my day, double check my understanding, build out documentation, send thoughtful recaps or notes. My favorite parts are the transcript easy copy button, and the ability to search in calls.

- if i can't attend a call, i can still go watch the recording to capture the tone, the facial reactions, every little thing!
- reduces manual note taking so i can stay fully present and not get behind or miss important details
- huge huge time savings after meetings with admin tasks. it does a great job with summarizing & giving me action items

February 10, 2026
Unprompted review
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Rated 5 out of 5 stars

Fathom is one of the best tools we've…

Fathom is one of the best tools we've used so far as a team (and personally) for business, sales and team productivity. I can't image a life without it. It is very qualitative in transcriptions, and the summaries it generates are out of this world. Great work!

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Fathom has the best AI meeting summaries

I started using Fathom for my startup a year ago or so. Of the AI recorders I've tried, Fathom's summaries and action items are the most accurate. Their standalone app is simple, along with their extension and UI. My current company uses Read AI and comparing summaries side-by-side, Fathom's is just objectively better.

In meetings I'm involved in, there can be a lot of information from domains I may not have quite as much knowledge in, especially in client calls. And depending on who's talking, it can be difficult to accurately capture everything that was said and write it down quickly enough to reference later. Fathom definitely helps me with that!

February 6, 2026
Unprompted review

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