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Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and exceptional customer support, often highlighting the human approach and responsiveness of the staff. Many people appreciate the seamless user experience and the efficiency of the services provided, noting an increase in website traffic and leads. However, some customers were dissatisfied with the website's relevance and the quality of the backlinks, mentioning issues with low-traffic sites and irrelevant placements. A few other people also felt that the support was slow and the link plans were expensive for the value received.

What people talk about most

Service

Consumers find service to be positive, often describing it as amazing, first-class, and A++++. Many reviewers... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising its speed, helpfulness, and... See more

Website

Customers had ambiguous experiences with website-related services. While some reviewers praised the authentic... See more

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the simple,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered multiple services from Fatjoe. They are always quick on delivery, and their quality is amazing. They always respond to any queries quickly. I still remember that getting SEO services was a g... See more

Company replied

Rated 5 out of 5 stars

We have utilised FatJoe services for many years. The key differentiator here is that they provide a partnership with their clients - and a willingness to want to see them succeed. Support is excellent... See more

Company replied

Rated 5 out of 5 stars

Working with FatJoe has been an excellent experience. We’ve used their services for both Niche Edits and Guest Posts, and the quality has consistently exceeded expectations. Unlike many others in the... See more

Company replied

Rated 5 out of 5 stars

I’ve used FatJoe for quite a few backlink orders now, the quality is good, but the customer service is even better. Especially Abby on live chat. Nothing is ever too much of an issue. Great experience... See more

Company replied


Company details

  1. SEO Service
  2. Online Marketing Agency

Written by the company

fatjoe has become one of the world’s largest providers of outsourced Link Building, Digital PR, SEO Services, Content Creation and Design and Video services. We’re changing the game with our productized link building and SEO services helping SEOs, marketers, and agencies to scale and thrive.


Contact info

4.8

Excellent

TrustScore 5 out of 5

443 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Team at FATJOE is always very supportive

Team at FATJOE is always very understanding and willing to support our team if we make a simple mistake or have a misunderstanding of a product or service. We also appreciate their timely communication and ability to knock out the services for us rapidly so that we can get back to giving our customers the support they need.

September 12, 2025
Unprompted review
fatjoe. logo

Reply from fatjoe.

Thanks so much for the thoughtful review Massif! We’re always happy to help if something needs clearing up, and it’s great to hear our quick communication and turnaround times have been making things easier for your team. 🤝

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Rated 5 out of 5 stars

Fantastic SEO

I run a web and SEO company called Nettl of Plymouth, and we use Fatjoe for some tasks. They are fantastic. Aaron Staple, MD.

September 8, 2025
Unprompted review
fatjoe. logo

Reply from fatjoe.

Thanks so much, Aaron! We’re thrilled to hear we’ve been a solid partner for your SEO work 🙏

Rated 5 out of 5 stars

They handle my queries efficiently and…

They handle my queries efficiently and to my satisfaction. I have always found their support to be fast, efficient and effective.

September 8, 2025
Unprompted review
fatjoe. logo

Reply from fatjoe.

Really appreciate that, Paul! We’re happy to know our support has been fast and helpful for you.

Rated 5 out of 5 stars

Quick, professional correction

I had an issue where one of the backlinks they brokered for me used context for a different company. They reached out right away to correct the mistake. All of the rest of the links I received were timely and correct.

September 3, 2025
Unprompted review
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Reply from fatjoe.

Thanks for sharing your experience, Maggie! We’re glad we could sort that out quickly for you and that the rest of the links hit the mark.

Rated 5 out of 5 stars

Fatjoe is the one-stop solution for…

Fatjoe is the one-stop solution for MicroSec® SEO needs and would be using them again. The customer support is right on point, and the best part is that all support is provided by real humans and no AI.

August 28, 2025
Unprompted review
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Reply from fatjoe.

We’re excited to keep working with you and can’t wait to celebrate more milestones together 🤝

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Rated 5 out of 5 stars

Great service

I’ve used Fatjoe 4 times over the last year. The quality of the service and the links they provide is always top notch. They are responsive, listen and give good advice on what to spend your limited SEO and AD budgets.

I can highly recommend them to other customers - you won’t be disappointed

August 26, 2025
Unprompted review
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Reply from fatjoe.

Thanks so much, Mfazo! We’re glad to hear you’ve had such a great experience with us this past year - and we really appreciate the recommendation 🙏

Rated 3 out of 5 stars

I am curious what you deliver!

August 20, 2025
Unprompted review
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Reply from fatjoe.

Hi there,

Thanks so much for reaching out and for your interest in what we do! We’re proud to deliver high-quality link building and content services.

We also noticed you left a 3-star rating, and we’d love to understand more about your experience and what may not have met expectations. We’ve requested a bit more information and would really appreciate it if you could share more details with us. Your feedback is important and will help us make things better.

Thank you!

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Rated 5 out of 5 stars

Working with FatJoe has been an…

Working with FatJoe has been an excellent experience. We’ve used their services for both Niche Edits and Guest Posts, and the quality has consistently exceeded expectations. Unlike many others in the industry, they don’t rely on shady link farms or private blog networks. Instead, they deliver genuine outreach and secure placements on real, relevant websites, the exact type of work we were looking for and what we paid for.

August 17, 2025
Unprompted review
fatjoe. logo

Reply from fatjoe.

Thanks so much, Christopher!
Really glad the Niche Edits and Guest Posts have been working out so well for you. We’ll keep doing our best to make sure every order hits the mark 🤝

Rated 1 out of 5 stars

As a professional SEO'er of over 22…

As a professional SEO'er of over 22 years, I know a thing or two. My suggestion is to Avoid these services.

The quality of the links supplied are absolutely dreadful. Over 50% of the links supplied from a £3500 campaign were placed on the same group of websites with an identical template. Highly spammy with incredibly thin content.

The traffic numbers provided for the domains in question were laughably inaccurate. Quoting millions when in fact Sistrix visibility and other traffic tools put the domains in the low thousands.

Sistrix as a tool has not picked up on one of the links and despite Google at first noticing the links, all were dumped and upon checking, several were deemed as very very poor quality.

This company is working by building domain authority on group websites. Links are placed deeply within overloaded websites that receive very very little traffic.

The content is a fabrication and a lie which doesn't pertain to the services offered or the activities genuinely carried out by us as a customer. It is a fictitious narrative that is out of context and beyond the scope of what we as the customer are involved with.

The evidence suggests that:
1. The links are placed on manufactured domains of low quality in most cases.
2. The domains are clustered into groups that are effectively the same template. In our case, six out of 11 were sites that had sistrix visibility ranks below 0.1 which is very low despite claims of millions of visitors.
3. The depth of the links are unreachable without extensive navigation and in many cases not discoverable at all.
4. The pages links are placed on are absolutely enormous with huge quantities of AI generated content. One link was placed on a page with a DOM structure in excess of 25,000 which is ridiculous.
5. It is arguable and likely that many of these links are instantly recognisable as spam. Their scores are incredibly low with recommendations to disavow in some cases. That is pretty severe.
6. The traffic numbers aren't just questionable, they are multiplied by factors in order of the hundreds. Quoting 'millions' of visitors to a domain that is in fact getting less than a 'thousand' visitors is shameful and an absolute mis-representation of the service. A complete fabrication.
7. The general theory works on you already being engaged in search engine improvement efforts and thus coincidentally benefiting from what is very unlikely to be of benefit and in most cases - likely detrimental.

Unless you have a very weak domain in the first instance and have no care of its future - or want to blow some money for no benefit and a potential disruptive outcome - Avoid tarnishing it with these services.

July 30, 2025
Unprompted review
fatjoe. logo

Reply from fatjoe.

Hi Lee,

We’re sorry to hear your experience didn’t meet expectations. We did try reaching out, but haven’t been able to connect yet, and we'd love the chance to chat things through with you.

The experience you’ve described doesn’t sound like the way we usually run our campaigns. Our focus is always on genuine outreach, quality content, and strict quality control.

That said, we’d really like the chance to properly review your concerns and see if something may have gone wrong in your case.

As we haven’t been able to locate you as a customer, it would be a big help if you could reach out directly to our support team at support@fatjoe.com.

That way, we can take a closer look and work with you to resolve things.


Thank you!

Rated 5 out of 5 stars

Proactive about taking corrective…

Proactive about taking corrective action when I wasn't 100% satisfied with the link placement.

Very transparent ordering and delivery process, which is one of the most important things in this type of work.

August 5, 2025
Unprompted review
fatjoe. logo

Reply from fatjoe.

Thank you for sharing this. It’s great to hear that the team could step in and make things right when needed. We really value transparency and want every part of the process to feel clear and reliable, so it’s amazing to know that stood out to you.

Rated 1 out of 5 stars

Terrible service

Terrible service, they use super low-traffic sites with built-up DA. You get a DA30 for over a hundred dollars and the post they write is bad and the site they put it on has 50 visitors a month its pitiful work. When traffic is this low you know its some site they just built. Your not going to get any juice from advertising like this. Save your money. Said they would give me a better link but its never happen yet. Started june 3 now its Aug 3 ??

June 3, 2025
Unprompted review
fatjoe. logo

Reply from fatjoe.

Hi Leonard,
We're sorry to hear your experience with us wasn’t at the level we aim for, and we completely understand how frustrating it is when things don’t go to plan.

We’ve already gone ahead and sorted a refund for you, and you’ll also receive a site replacement free of charge.
We’ve found a much better-fit site for your link, and it’s now with our writers getting the content ready. We’ll keep you updated as it progresses.

Situations like this are very rare for us: it’s definitely not how we usually operate.
That said, we’re keeping this in mind to help us avoid anything similar in the future.

Thanks again for your patience while we get this sorted, we really appreciate it.
If there’s anything else you need, please don't hesitate to reach out.

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Rated 5 out of 5 stars

So far

So far, all their services have been great. Easy and fast without hassel

August 2, 2025
Unprompted review
fatjoe. logo

Reply from fatjoe.

Thanks for the kind words! We’re really glad to hear everything’s been smooth and hassle-free so far. Always here if you need anything!

Rated 5 out of 5 stars

Highly Recommended Fatjoe Services

Ms Abby is a very patience customer client support for us and kind to clarify with us the spokesperson representative name before proceeding the PR progression. Friendly too.

July 16, 2025
Unprompted review
fatjoe. logo

Reply from fatjoe.

Thank you so much for sharing this! It’s lovely to hear that Abby took the time to be patient, thoughtful, and clear with the details before moving things forward. We’ll be sure to pass on your kind words, she’ll really appreciate it!

Rated 5 out of 5 stars

I was fumbling around in the dark with SEO until I found Fatjoe

I have been very impressed with the services Fatjoe offer. Since using there services, I've seen an increase of traffic being driven to my website and leads have gone through the roof.

July 15, 2025
Unprompted review
fatjoe. logo

Reply from fatjoe.

That’s amazing to hear! Thanks for sharing! We’re so glad the services have made a real difference for your site and leads. It means a lot to know we’ve helped support your growth!

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Rated 5 out of 5 stars

Thanks for all the SEO support

Thanks for all the SEO support !

The only thing Fat about these guys is their SEO BELLY !

July 4, 2025
Unprompted review
fatjoe. logo

Reply from fatjoe.

We love that! Thanks for the kind words and the laugh. We’re glad to be supporting your SEO journey (belly and all)!

Rated 5 out of 5 stars

Top service

Top service level!

July 3, 2025
Unprompted review
fatjoe. logo

Reply from fatjoe.

Thank you so much! We truly appreciate the kind words, and it's great to know that the service met your expectations!

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