FatWheelScoot Reviews 54

The communication was not good, could be better but trike eventually arrived pre-assembled ,luke stayed and assembled trike for me he was very polite & helpful went through everything...I got £50.00 refund due to few problems, well worth waiting for love the trike just waiting for dvla so I can ins it now...

Luke gave me a full refund, even after the bike was in the process of being delivered. I had to cancel because I
i miscalculated measuring the handlebars and the bike wouldn't fit through my door. Fatwheelscoot is a genuine company and they have professionalism and integrity.

The communication was not good, could be better but trike eventually arrived pre-assembled ,luke stayed and assembled trike for me he was very polite & helpful went through everything...I got £50.00 refund due to few problems, well worth waiting for love the trike just waiting for dvla so I can ins it now...

That u paid all that money and u had to put all together yourself.
Customer service is very hard to get a reply.
I have been ringing them for a few days no reply sent them an email a couple of days ago and not a reply.
Their customer service very poor

Past experience excellent. I have a scooter on preorder, but there is no communication from luke it's very frustrating.

Love my new trike my sister says I look like Arnie with his sunglasses on from T2 , Had no problems with delivery thank you very much guys.
FATWHEELSCOOT/YEEEEEHAAAAAA
SOUND GEAZERS

Trike is absolutely fantastic , had a few issues , but was soon resolved by the company , so one very happy customer .

Just contacted Luke at Fatwheelscoot with an enquiry about some tyres to fit my Nzita x12 (though I don't think they directly have dealings with this brand. Luke was super quick to respond with details of availability of tyre. excellent customer service. Though these types of scooters are become more and more popular, spares have, up to now, been a problem and are not always readily available. I see on their website that they have a reasonable range of spares and accessories for the scooters and bikes they do stock, so it's always handy to have a reliable supplier bookmarked up for future needs.

Thank you Luke.

Happy nice product love

Delivery, after sales service all second to none

Delivered next day!
There was a factory problem but Luke got the parts replaced ASAP.
VERY GOOD FUN!

Great scooter pro does everything it its supposed to do great quality in construction just a great item all over

Great service from Luke who ironed out a few bumps with delivery, but delivered the M1 personally and even built the scooter for me. I'd recommend both the scooter and Fatwheelscoot to anyone. Thanks for all your efforts Luke.

Easy to order. Delivered on time and so easy to get up and running. Helpful and friendly.

Had a great experience with FatWheelScoot! I was worried at first as it’s a large order to make online and the site didn’t have that many reviews. But the whole process was really smooth - I ordered my tricycle online and it arrived on time 3 days after ordering. I found the instructions surprisingly easy to use and the few questions I had were answered quickly by the really friendly team, making it a fast assembly!

The tricycle itself is good quality - I’ve only had it a few weeks but it’s easy and fun to ride to town and quite nippy when you’re on it. The build quality is good with sturdy materials and I get the sense the team would be quick to resolve any issues, which is reassuring when ordering online. One of my neighbours was keen to buy one as soon as he saw me riding it, so have recommended this website to him already!

Would definitely recommend to others.

Great experience. Bit apprehensive ordering a scooter like this sight unseen over the internet, but all went smoothly and they were helpful.

excellent ,very helpful, would recommend

Went above and beyond to sort out my problem.
Highly recommended

My bike was delivered to my door and unpacked, great service.

Excellent job thanks Richard Taylor