Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Was sold 8 budgies, 3 died within 5 days.
Missold a cockatiel and would not refund or exchange.
Matthew Myles is a dishonest and malicious person. Instead of refund or exchange he began accusing me of threatening him!!!
Just need to Google his name and read his court case.
Don't waste your time or money with him or his imported birds.
Try to buy birds from them ask for prices but can't be bothered to reply I go elsewhere
Had the great pleasure of buying from fauna trade. Dealt with Matthew. Hard to get through initially but worth continuing. After contact was made I found them to be very responsive, clear and helpful. Very happy got exactly what we wanted. Will be repeat customers for sure.
I arranged to pick up and buy 4 Bourke parakeets and a female canary. It took me a hour to get to the home of the seller.
I confirmed , before I arranged the purchase, that the birds were Aviary birds and it was confirmed by the seller that they were.
Purchase went well although I didn't see the birds so I was given what I asked for at a cost of £145
The first night in my Aviary one Bourkes died , I suspected it was the cold weather so I messaged the seller with my thoughts. He then admitted to keeping his birds inside and not in an outdoor aviary.. during the week I lost all the birds I bought as I had no way to get heat into my Aviary.
Basically the seller has blocked me from all sources of messaging him. I've had to involve my Bank, trading standards, fraud , the page he advertised on, Facebook but as of yet he hasn't returned and calls or messages and no refund!!!
Stay clear of this fraudulent seller!!!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
