favros.co.uk logo
Visit website

favros.co.uk Reviews 238

•
TrustScore 4.5 out of 5

4.6

e-Commerce Service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent prices and competitive offers, often noting that products are more affordable than elsewhere. The delivery service is consistently praised for its speed and efficiency, with many items arriving earlier than expected and in good condition. People also appreciate the straightforward ordering process and the quality of the products received. However, some customers also noted issues with delivery, such as parcels being left in exposed locations or experiencing delays. A few other people also felt that communication regarding order updates could be slow, and in some instances, products arrived damaged, incomplete, or were not dispatched at all.

What people talk about most

Delivery service

Customers generally report positive experiences with delivery services, often praising the speed and... See more

Product

Reviewers mention positive feedback about product, often highlighting competitive pricing and accurate online... See more

Price

Clients share positive opinions on price. Many customers found the prices to be competitive and fair, with... See more

Service

People report positive experiences with service. Many consumers praise the excellent service, quick delivery,... See more

Order

Reviewers highlight positive aspects of order. Many customers found the ordering process easy and received... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a wonderful Company to deal with! I bought quite an expensive kettle a little under 2 years ago. Unfortunately, the on/off switch became defective and I emailed Favros with my grievance. To be ho... See more

Rated 5 out of 5 stars

I was not 100% sure about Favros. The price seemed too good. However, the Tefal Air Fryer arrived on time, was definitely new ( not refurbished) and it works perfectly. Delivered ahead of expected... See more

Rated 5 out of 5 stars

First time using Favros. Excellent price & service. Delivery a bit troublesome from FedEx but got parcel on 3rd day. That however doesn't reflect on Favros. Will use again

Rated 5 out of 5 stars

I hadn’t heard of this company before I placed my order so I was a bit concerned as to if my item would arrive, but I needn’t have worried because it arrived at lightning speed. Because my husband o... See more

Company details

  1. e-Commerce Service

Written by the company

favros.co.uk - Excellence, Delivered.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

238 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Advertisement
Advertisement
Rated 4 out of 5 stars

Very good service!

Very good service!
Small issue with delivery notification stating product had been delivered when it had not.
Turned out to be a clerical issue.

April 15, 2024
Advertisement
Advertisement
Rated 1 out of 5 stars

It was my first time to order two items…

It was my first time to order two items and it takes ages to received my items.I wasn’t happy at all and I send several emails but unfortunately nothing happened.

February 16, 2024
favros.co.uk logo

Reply from favros.co.uk

As we have communicated to you over the emails, we were experiencing delays with our courier which is something we don't have much control over.

Rated 5 out of 5 stars

Stumbled across this company looking…

Stumbled across this company looking for a good multivitamin now it’s the Second time I’ve used coshos and received the same service
Good quick and reliable company at great prices. Would definitely recommend to family and friends.

February 7, 2024
Rated 4 out of 5 stars

Best price, quick service, well packed.

The stated delivery date was going to be after I'd left on holiday but the order arrived 4 days earlier. The item was well packed and with a long expiry date. It was also the lowest cost from my Internet search.

January 23, 2024
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look