favros.co.uk Reviews 238

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent prices and competitive offers, often noting that products are more affordable than elsewhere. The delivery service is consistently praised for its speed and efficiency, with many items arriving earlier than expected and in good condition. People also appreciate the straightforward ordering process and the quality of the products received. However, some customers also noted issues with delivery, such as parcels being left in exposed locations or experiencing delays. A few other people also felt that communication regarding order updates could be slow, and in some instances, products arrived damaged, incomplete, or were not dispatched at all.

What people talk about most

Delivery service

Customers generally report positive experiences with delivery services, often praising the speed and... See more

Product

Reviewers mention positive feedback about product, often highlighting competitive pricing and accurate online... See more

Price

Clients share positive opinions on price. Many customers found the prices to be competitive and fair, with... See more

Service

People report positive experiences with service. Many consumers praise the excellent service, quick delivery,... See more

Order

Reviewers highlight positive aspects of order. Many customers found the ordering process easy and received... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a wonderful Company to deal with! I bought quite an expensive kettle a little under 2 years ago. Unfortunately, the on/off switch became defective and I emailed Favros with my grievance. To be ho... See more

Rated 5 out of 5 stars

I was not 100% sure about Favros. The price seemed too good. However, the Tefal Air Fryer arrived on time, was definitely new ( not refurbished) and it works perfectly. Delivered ahead of expected... See more

Rated 5 out of 5 stars

First time using Favros. Excellent price & service. Delivery a bit troublesome from FedEx but got parcel on 3rd day. That however doesn't reflect on Favros. Will use again

Rated 5 out of 5 stars

I hadn’t heard of this company before I placed my order so I was a bit concerned as to if my item would arrive, but I needn’t have worried because it arrived at lightning speed. Because my husband o... See more


Company details

  1. e-Commerce Service

Written by the company

favros.co.uk - Excellence, Delivered.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

238 reviews

5-star
4-star
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1-star

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

No confirmation of receipt of order. UPDATE

Update. My mistake. I hold my hand up and apologise.
Looking forward to receiving my order.

I placed an order yesterday. I haven’t had a confirmation email of receipt of order which I was supposed to receive within a few minutes. There are no contact details other than an email address. So I emailed to check that my order has been received and will be processed. No reply.
I’d like to know if my order is going to be fulfilled. If it’s not then I will order elsewhere as it’s something I need quite quickly.

October 10, 2023
Unprompted review
favros.co.uk logo

Reply from favros.co.uk

Dear Stella, we did replied you on yesterday on 10/10/2023 14:32 BST in regards your order status. Would you please check your email spam for communication from us. Also, may I point out the email you left for your order on our system was from hotmail, where all the order confirmation email goes to. But your subsequent order enquiry email was sent from icloud. Many thanks

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Rated 4 out of 5 stars

Pleased with price, product and delivery

I had never seen or known about this company before but I great to find it. I was looking for a good juicer and the Philips one for 1 l was costing the same as the one I purchased from here but the one for here is a 2l. It works fine and I am very pleased with the purchase.

September 10, 2023
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Rated 5 out of 5 stars

Great value and service.

The fire was significantly cheaper than elsewhere, but I had never heard of this company, so was hesitant to part with my money. However, I read the reviews and felt encouraged, so placed an order. The delivery was ridiculously quick, communication was great,and I wouldn't hesitate to use this company again. Brilliant price and service.

June 24, 2023
Rated 5 out of 5 stars

Fantastic

I was apprehensive about using the site at first. However it exceeded my expectations, the customer service was fantastic, they answered my enquiries instantly via email and the delivery of the product was extremely quick. Very happy with the product. Would definitely recommend!

June 19, 2023
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Rated 1 out of 5 stars

Thought this was Costco

Thought this was Costco, but not.

Therefore surmise it is counterfeit.

With regard to your reply coshos, can you therefore state below that the goods you sold are genuine Kirkland brand, which is owned and supplied by Costco?

June 18, 2023
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Reply from favros.co.uk

At Coshos, we take pride in the quality of product and customer service. The products you purchased are genuine Kirkland brand and sourced from Costco. If you are unhappy with your purchase, feel free to contact us at sales@coshos.co.uk for return and refund.

However, we can not accept your "counterfeit" claim. It is a serious criminal offence and we reserve the right to take legal action on any defamation.

Rated 5 out of 5 stars

Fantastic!

Had not heard of Coshos before but very impressed! Could not find the item we purchased anywhere else in store or online so was very pleased to find it here. Delivery was super quick too.

June 15, 2023
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Rated 5 out of 5 stars

Great price and speedy delivery

had never heard of coshos but saw reviews were good and the cooler bag I bought was cheaper with them than amazon. Product came quickly and was just as described. very pleased with the product and experience

May 18, 2023
Rated 5 out of 5 stars

Great experience.

I had never heard of this company but their price on the item I bought was much better than anyone else's and I received it the next day.

May 14, 2023

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