FCT Energy Partners (FCT) Reviews 55

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

FCT contracted my energy usage as i wasn't quite sure whether to go for a fully fixed rate or the flexible option i knew they could offer. After the team explained the pros and cons of both procuremen... See more

Rated 5 out of 5 stars

Came to Mark for advice , he ended up spending the day helping me sort out a difficult situation . This Company and the staff go beyond to make sure they give 100% to their customers . Saving money ,... See more

Company replied

Rated 5 out of 5 stars

I’m a Subway franchisee and have signed up several of my businesses with FCT Ltd. The sign-up process was quick and straightforward, and the customer service has been excellent. Mark was more than h... See more

Rated 1 out of 5 stars

I cannot recommend FCT. I wish I had not used them. They have taken their commission and recommended a supplier who turned out to have hidden fees. I hoped an energy broker would help me avoid the tri... See more

Company replied

Company details

  1. Environmental Consultant
  2. Card Processing Service
  3. Green Energy Supplier
  4. Group Buying Service
  5. Waste Management Service

Written by the company

FCT Energy Partners is a Trading name of Future Corporate Technologies Limited (FCT). We are part of FCT Group Services (UK). At FCT, we don't just supply energy — we take ownership of it. With our own in-house trading desk for both power and gas, we control the buying and selling of energy ourselves, giving our clients a level of transparency, agility, and accountability the market rarely offers. Our edge is flexible energy procurement and frameworks built around real business needs. Through our Flexible Energy Consortium, we deliver fully fixed contracts that guarantee budget certainty — no surprises, no hidden volatility — alongside flexible strategies for clients who want to play the market with confidence. We go further with strategic risk management and tailored buying strategies, backed by expert energy market reporting that keeps you ahead of every shift. From energy monitoring and carbon reporting to Climate Change Agreements (CCAs) and CCL exemption support, we help businesses cut costs, reduce emissions, and stay compliant — all in one place. Our wider offering rounds out the package: bill validation, cross-market comparisons, solar generation, battery storage, electricity and gas meter installations, commercial waste management, and our own card machines and virtual payment terminals. One partner. Total ownership. Real results. That's FCT — powering smarter, more sustainable businesses today and for the future.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

55 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Five stars isn't enough !

Five stars isn't enough !! Out of hours service is outstanding! From signing up to the on going support ! Never met or had the pleasure to work with such an honest company! If I vpuld give 10 stars I would . The on going support is outstanding! They do not need give on going support BUT THEY DO ! and that's why I use them ! Thankyou so much for delivering the best customer service I've ever had from another business @

January 13, 2023
Unprompted review
FCT Energy Partners (FCT) logo

Reply from FCT Energy Partners (FCT)

Thank you so much for your fantastic feedback! 🌟
We’re delighted we could help you move away from out-of-contract rates and secure a fixed deal with British Gas, saving you £220 a month — that’s a huge win!

It’s great to hear your bills have dropped from £280 to £40 — exactly the kind of result we love to deliver. Thanks for recommending us and for trusting FCT to get it sorted quickly and fairly.

— Mark & the FCT Team 💚

Advertisement
Rated 5 out of 5 stars

We are an exclusive restaurant and bar…

We are an exclusive restaurant and bar based in Gosforth, Newcastle Upon Tyne that needed a fast and efficient service in installing a new gas meter to our new business premises. Mark and his team were able to get a new gas meter installed and new gas supply contract agreed and live within 1 week of our initial; discussion. As we are hospitality, we thought we may have issues with getting things sorted as energy suppliers are very fussy now due to uncertain times we are all facing! The energy supplier that was recommended didn’t ask for any upfront security guarantees and the rates were very low indeed . The savings made on the new gas contract against what we had been quoted were excellent. Thank you for the support. We Highly recommend Mark at FCT to any business and especially to anyone in hospitality.

December 1, 2022
Unprompted review
FCT Energy Partners (FCT) logo

Reply from FCT Energy Partners (FCT)

Thank you for the 5 Stars and review. I am always available if you need any more help. have a fab Christmas and prosperous new year with your new business.

Rated 5 out of 5 stars

Above & beyond!

This Company & Mark in particular went `above & beyond` in resolving our problem, both quickly & efficiently. Cannot recommend them enough & we have been more than impressed with our SumUp machine, which has reduced cash handling by a half & has become an essential small business tool nowadays - first class!!

June 24, 2022
Unprompted review
FCT Energy Partners (FCT) logo

Reply from FCT Energy Partners (FCT)

Thank you for your business . If you need anything else just give us a call :)

Rated 5 out of 5 stars

Excellent Service! (The Vape Store, Sunderland)

As a local business, The Vape Store were very impressed with Mark and Callum in helping me cut my costs by £1000 + per annum against current costs and provide me with a new mobile card machine. The option to also have same day funding in my bank is a massive benefit to my business. Mark also helped me open a new business bank account and complete the card machine application which was hassle free. I opened the bank account and received the new card machine within one week of agreeing to go ahead! This is very impressive. On delivery of the card machine through his brand cardconnect, Callum then help me set up the card machine and explained all the functions so I did not waste any time in working out how to use it. Mark then explained that he would also be able to look at my energy contract through his other company called Utility Works Ltd. My energy contract is also due for renewal in the next couple of months so that is another thing he has helped me save time on. So, huge thank you Mark and Callum ! Your service and set up has been great for me and is much appreciated. Paul.

February 18, 2022
Unprompted review
FCT Energy Partners (FCT) logo

Reply from FCT Energy Partners (FCT)

Thank you Paul for your great review!

Rated 5 out of 5 stars

FCT is the best company I ever come…

FCT is the best company I ever come across with. Mark is the person I spoke to ,he went above and beyond and has knowledgeable experience in the industries.

February 12, 2022
Unprompted review
FCT Energy Partners (FCT) logo

Reply from FCT Energy Partners (FCT)

Thank you for your great review

Advertisement
Rated 5 out of 5 stars

Highly Recommended

We've been a customer of Mark's with Utility Works Ltd which is owned by Future Corporate Technologies. He's helped us in the transfer of energy suppliers. Our previous supplier had particularly bad customer service and we had lots of issues with them. Mark helped with all of this, was very patient and spent a lot of time sorting it out for us. Would highly recommend.

February 8, 2022
Unprompted review
FCT Energy Partners (FCT) logo

Reply from FCT Energy Partners (FCT)

Thank you Anna for the great review

Rated 5 out of 5 stars

I would highly recommend Mark and…

I would highly recommend Mark and Callum, Fantastic Service and Advice. Thank you again, Lauren at Pro-Connect

January 28, 2022
Unprompted review
FCT Energy Partners (FCT) logo

Reply from FCT Energy Partners (FCT)

Thank you Lauren for the great review

Rated 5 out of 5 stars

Highly Recommend !!!

Highly Recommend !!!
Setting up a new business these guys helped me so much. Epos system was streamlined and efficient due to the outstanding help I received from Callum. Any issues I’ve had he’s been at the end of the phone to guid me through. He went over and above on our first night of trade in a busy bar,he hung about to make staff didn’t have and issues with the new system.

Thanks FCT I’ll be definitely recommending you to my friends and associates in the future.

January 25, 2022
Unprompted review
FCT Energy Partners (FCT) logo

Reply from FCT Energy Partners (FCT)

Dear Andy,

Many Thanks for your review ! It is great to be appreciated..

Best of Luck with your businesses in 2022!.

Kind regards, Callum and Mark @ FCT

Rated 5 out of 5 stars

Info

Mark consistently provides a professional and proactive approach and in doing so has gained has a great deal confidence from ourselves with Utility works LTD now part of FCT. Truly a broker that puts advice and support ahead of profit margin. We look forward to working with him in the near future.

January 17, 2022
Unprompted review
FCT Energy Partners (FCT) logo

Reply from FCT Energy Partners (FCT)

Hi Lloyd,
Thank you very much for your five star review and feedback. Best wishes Mark, Peter and Callum.

Advertisement
Rated 5 out of 5 stars

Fantastic Service - Highly Recommend

Fantastic Service - Highly Recommend!

Mark and Callum from FCT were brilliant from start to finish and made the whole process easy to understand and implement into our business. From our first meeting to the day we went live we felt that that they were 100% invested in making sure everything was exactly as we needed. The system they have helped to install has made the day to day admin so much easier and more efficient, leaving less office hours and more time to focus on the important aspects of our business. We have had nothing but positive feedback from our customers.

December 7, 2021
Unprompted review
FCT Energy Partners (FCT) logo

Reply from FCT Energy Partners (FCT)

Hi Oli,
Thank you very much for your five star review and feedback. Best wishes Mark and Callum.

Rated 5 out of 5 stars

When my current electricity supply…

When my current electricity supply contract was due for renewal, I contacted Mark , he was extremely helpful and he secured me a new contract with a reliable company.
I will not hesitate to use him again in the future

November 18, 2021
Unprompted review
FCT Energy Partners (FCT) logo

Reply from FCT Energy Partners (FCT)

Hi Peter,
Thank you very much for your five star review and feedback. Best wishes Mark and Callum.

Rated 5 out of 5 stars

Excellent Service! (Supertech, South Shields)

As a local business, Supertech were very impressed with the very helpful, professional and positive service provided by Mark Crozier and Company. We had a card machine installed and the service was excellent. We can highly recommend Mark and his company - your service is much appreciated. (On behalf of Karnail Singh).

November 8, 2021
Unprompted review
FCT Energy Partners (FCT) logo

Reply from FCT Energy Partners (FCT)

Thank you for your feedback and support. If there is anything else you need please do not hesitate to contact Mark or Callum...

Advertisement
Rated 5 out of 5 stars

Energy Contract

Carville Ltd were introduced to Utility Works in April 2020 when are current energy contract was coming to an end. Mark was very helpful in providing historical market analysis which helped us narrow down the many options available back in 2020. We were able to fix our energy on a 3 year deal which in hindsight was a good move. Customer service is excellent, proven more recently with the energy crisis, when Mark has been available 24/7 for questions and market analysis.

October 6, 2021
Unprompted review
FCT Energy Partners (FCT) logo

Reply from FCT Energy Partners (FCT)

Thank you for your feedback and support. If there is anything else you need please do not hesitate to contact Mark or Callum...

Rated 5 out of 5 stars

Thanks for the technical install!

Thanks to Mark and Callum for arranging my I.T. installation. Callum set everything up very well so it makes it easy to get on with work instead of trying to figure out technical things. Callum was also very friendly, efficient, respectful with social distancing and knowledgeable. I will definitely be in touch again!

September 28, 2021
Unprompted review
FCT Energy Partners (FCT) logo

Reply from FCT Energy Partners (FCT)

Thank you for your feedback and support. If there is anything else you need please do not hesitate to us...

Rated 5 out of 5 stars

Fantastic service

Fantastic service, so helpful and kept me informed throughout the process.

Can’t recommend highly enough

September 15, 2021
Unprompted review
FCT Energy Partners (FCT) logo

Reply from FCT Energy Partners (FCT)

Thank you for your feedback and support. If there is anything else you need please do not hesitate to contact Mark or Callum...

Rated 5 out of 5 stars

Great business to work with

Great business to work with. Honest recommendations and full set up with EPOS and tablets and card machines for our restaurant and bar.
Slick on line booking system too!
Adrianos and Fortuna, Gosforth

August 27, 2021
Unprompted review
FCT Energy Partners (FCT) logo

Reply from FCT Energy Partners (FCT)

Thank you for your feedback and support. If there is anything else you need please do not hesitate to contact Mark or Callum...

Advertisement
Rated 5 out of 5 stars

Thillai ltd

Unbelievable service.

August 27, 2021
Unprompted review
FCT Energy Partners (FCT) logo

Reply from FCT Energy Partners (FCT)

Thank you for your feedback and support. If there is anything else you need please do not hesitate to contact Mark or Callum...

Rated 5 out of 5 stars

Great service from Mike at FCT

Great service from Mike at FCT. Would highly recommend working with Future Corporate Technologies.

August 9, 2021
Unprompted review
FCT Energy Partners (FCT) logo

Reply from FCT Energy Partners (FCT)

Thank you for your feedback and support. If there is anything else you need please do not hesitate to contact Mike, Mark or Callum...

Rated 5 out of 5 stars

SUM purchase

Met with Mark and Callum who showed me how the SUM machine works and how it would benefit our business, great service.

June 3, 2021
Unprompted review
FCT Energy Partners (FCT) logo

Reply from FCT Energy Partners (FCT)

Thank you for your feedback and support. If there is anything else you need please do not hesitate to contact Mark or Callum...

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look