Article did not fit although it was written for the model on the website. FD Ricambi refuses to overtake the shipping costs for returns although we described the situation and already did not send an... See more
Company replied
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Article did not fit although it was written for the model on the website. FD Ricambi refuses to overtake the shipping costs for returns although we described the situation and already did not send an... See more
Company replied
The ordering and delivery process to Cape Town was seamless and efficiently processed. It is the second time in 4 years that I've had excellent service from you. Thank you for helping us keep our b... See more
Because they did their job professionally and as promised. Even went out of their way to make my part arrive in 1 day because i needed it for APK appointment. Amazing experience.
FD Ricambi and notably Marianne have helped me fantastically with correcting an error in ordering parts , I made several years ago. Marianne went out of her way to help en ensure that I the error was... See more
FD Ricambi werkt niet langer samen met Trustpilot. Wij hebben besloten geen gebruik meer te maken van Trustpilot, omdat de kosten van de dienst en de manier waarop reviews en scores worden weergegeven volgens ons niet langer in het belang zijn van onze klanten. Wij vinden het belangrijk dat klantbeoordelingen een zo duidelijk en actueel mogelijk beeld geven van de ervaringen met FD Ricambi. Daarom verwijzen wij bezoekers voortaan naar onze Google Reviews, waar klanten hun ervaringen rechtstreeks kunnen delen en bekijken. Met vriendelijke groet, FD Ricambi Customer Service team
Netherlands
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I can recommend F.D.Ricambi. Excellent response times. Very helpful. Good selection of parts. Prompt delivery.
Only problem has been the rather long delay before packages reach Sweden. Delay seems to be between Netherland and Germaný.
I am restoring a 1970 Fiat 500L. I’ve ordered parts from FD Ricambi twice and got all the parts I ordered quickly, even though I live in the United States. The parts were of high quality and when I’ve had questions I always receive an informed response with the information I need. No other place that I have been able to find has a selection as large and complete as FD Ricambi. Their website is intuitive and easy to use. I doubt whether I’d be able to complete the restoration I’m doing without them. Shipping costs are killing me, but at least I can get the parts I need.
Superb experience. Excellent product handling and pricing. Quick delivery. Super happy with FDRicambi service.
Thank you for prompt attention to my queries and my order. Unfortunately your courier GLS took 10 days to deliver to me in Ireland. Any postal service would surely be quicker. I know there is a pandemic at the moment and they state that is likely to cause delays. Unfortunately I have experienced unexplained pre pandemic delivery delays by this courier so that points to inefficiency
Very happy with order, arrived quickly, easy to deal with, many thanks 😊
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