Fearnalls Reviews 

159
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the staff for being exceptionally helpful, approachable, and thoroughly professional during property purchases and sales. People mention that communication is consistently outstanding, keeping everyone well-informed and updated at every single stage of the entire journey. Customers really appreciate how efficiently the dedicated team manages viewings, delicate negotiations, and sales progression to ensure smooth completions. Reviewers also value the dependable guidance and prompt, responsive assistance provided throughout, making them eager to recommend these agents to friends. Many buyers and sellers emphasize that nothing ever feels like too much trouble for this truly wonderful and reliable team.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as exceptionally... See more

Service

Users describe positive interactions with service, highlighting the friendly, professional, and knowledgeable... See more

Customer service

Clients share positive opinions on customer service, frequently praising prompt responses, constant updates,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fearnalls have been great from day one. We’ve been looking for a property in Hoole for a long time and they’ve helped us all the way on that journey. After we found the property we have bought they m... See more

Company replied

Rated 5 out of 5 stars

We’ve used Fearnalls more than once and chose them because of their experience and success in selling in our local area of Hoole. Launched the sale very quickly over a week-end with superb photo... See more

Company replied

Rated 5 out of 5 stars

We bought our house recently through Fearnalls and found them to be very fair and very helpful. Tom carried out the initial viewing and was accomodating and friendly, followed by Richard who dealt w... See more

Company replied

Rated 5 out of 5 stars

During the purchase of my property James Beech has been extremely helpful and always returned my calls promptly. He has answered or found the answers to any queries in a timely manor. Due to h... See more

Company replied


Company details

  1. Real Estate Agents

Written by the company

Who are Fearnalls? Fearnalls is an established Chester estate agent dealing with all aspects of property sales throughout the city and surrounding villages. With years of experience and local knowledge, Richard Wheeler and Tom Fearnall are always on hand to advise clients and guide them through to a successful completion. A trusted and reliable estate agency with extremely competitive fees backed by a ‘no sale, no fee’ guarantee and state of the art marketing presentation, many clients have rated Fearnalls as a five-star company and often refer us to friends and family, as a trusted and reliable estate agency.


Contact info

4.9

Excellent

TrustScore 5 out of 5

159 reviews

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4.9

All reviews

(159)

32 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Experience

Richard was extremely helpful during the sale of our property and maintained very good communications with myself and other other parties in the chain. We sold our house in the middle of COVID-19 lockdown and Richard was a key part of this being possible.

June 24, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service from Richard at Fearnalls!

We can’t thank Richard at Fearnalls enough! Through all of our house searching, we only found one property that we liked and Richard went above and beyond to help us secure a purchase. Richard also answered more queries from us than I’m sure he was required to, and always got back to us promptly. The whole process has been pretty stress free and I would definitely recommend Fearnalls!

February 1, 2020
Unprompted review
Fearnalls logo

Reply from Fearnalls

It was a pleasure to assist you Cathy, we hope you and the family enjoy your new home.

Rated 5 out of 5 stars

Fantastic service from Richard at…

Fantastic service from Richard at Fernalls. We purchased our new house through fernalls, whilst selling our old home. Richard offered great advice, was very attentive and helped to move the chain along, enabling us to purchase the property. As a buyer Richard offered us a 5* service. I'd definitely sell my future property with Richard.

August 24, 2019
Unprompted review
Rated 5 out of 5 stars

An estate agent that works hard for their fees!

I received an A* service from Richard at Fearnalls and highly recommend them to anyone looking to sell their home. From beginning to end the process was highly professional: reasonable and honest valuation; fair selling fees; regular contact and support throughout; any issues (as is the norm with buying and selling) were dealt with quickly and efficiently by Richard, who was readily available to help.

July 25, 2019
Unprompted review
Fearnalls logo

Reply from Fearnalls

Thanks for your review Jane, much appreciated. Hope all goes well for you in the new house.

Rated 5 out of 5 stars

An excellent service

An excellent service was provided by Richard at Fearnalls.

After 2 months of no viewings of our rental property with another agent, we instructed Fearnalls. Within a week there were several viewings and two parties wishing to rent.

We were kept fully informed during the process. We highly recommend Fearnalls.

June 17, 2019
Unprompted review
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Reply from Fearnalls

Thanks for the review Elaine, it was a pleasure to act for you.

Rated 5 out of 5 stars

We received an excellent service from…

We received an excellent service from Fernalls. They managed the let of our property and later the sale. They kept us informed, carried out all the viewings and provided good help once the sale was agreed. Brilliant! Mrs Watts.

May 17, 2019
Unprompted review
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Reply from Fearnalls

Thanks for your review Mrs Watts, it was a pleasure working with you.

Rated 5 out of 5 stars

highly recommended

Richard found out dream house for us, and patiently and calmly took us through buying it. He also guided us through the process of selling our previous house, the sale of which went through smoothly. Throughly Professional, I can not recommend him highly enough.

April 23, 2019
Unprompted review
Rated 5 out of 5 stars

Very professional and relaxed approach

Very professional and relaxed approach. Richard clearly knows his market and took care of everything for us. From initial appraisal through to chasing the solicitors!

Highly recommended, thank you guys

J Beacham, Chester

April 20, 2019
Unprompted review
Rated 5 out of 5 stars

The right choice

Richard’s expertise and knowledge is impressive and the service provided exceptional. Plus his tips for home improvements to help sell are invaluable! I would have no hesitation in recommending Fearnalls to anyone looking to sell their home.

April 17, 2019
Unprompted review
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Reply from Fearnalls

Hi Clare,

Thank you for your review. Feedback is very important to us and helps us to develop and maintain our services for future customers.

Rated 5 out of 5 stars

Excellent local knowledge

Excellent local knowledge with first class service.

April 16, 2019
Unprompted review
Fearnalls logo

Reply from Fearnalls

Hi Sharif

Thank you for your review. Feedback is very important to us and helps us to develop and maintain our services for future customers.

Rated 5 out of 5 stars

Fearnalls and Richard Wheeler...onward and upward

I've had a few dealings with Richard Wheeler over the years. He is very knowledgeable of the property market and has always given me good, reliable advice. The fact that he is now a senior member of the Fearnalls' team can only be great news for both parties. The professionalism, skills and ideas that he will bring can only enhance the great business that was there before. I wish both him, and Fearnalls continued and well deserved success.

April 16, 2019
Unprompted review
Fearnalls logo

Reply from Fearnalls

Dear Kevin,

Thank you for your review. Feedback is very important to us and helps us to develop and maintain our services for future customers.

Rated 5 out of 5 stars

Very professional and easy to…

Very professional and easy to communicate with. Very good buying process. Thank you so much

April 16, 2019
Unprompted review
Fearnalls logo

Reply from Fearnalls

Hi Aimee, thanks for your review, we all got there eventually!

Feedback is very important to us and helps us to develop and maintain our services for future customers.

Rated 5 out of 5 stars

Straightforward, pragmatic and honest

Richard Wheeler helped us buy our home. It was a complex purchase for numerous reasons and Richard expertly guided us through it, bringing to bear his years of experience. Straightforward, pragmatic and honest - we felt in safe hands with Richard and we will always be grateful for his support in such a huge purchase for us and our family.

April 16, 2019
Unprompted review
Fearnalls logo

Reply from Fearnalls

Hi Ian,

Thanks for such a great review! Feedback is very important to us and helps us to develop and maintain our services for future customers.

Rated 5 out of 5 stars

Fearnalls have been great

Fearnalls have been great, Richard gave us a very fair and realistic valuation of our house and has helped us through every step of this very daunting journey. They have changed my opinion of estate agents!!!

April 16, 2019
Unprompted review
Fearnalls logo

Reply from Fearnalls

Thanks Mr Thorn, very much appreciate you review. Feedback is very important to us and helps us to develop and maintain our services for future customers.

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