FedEx Reviews 

The courier simply doesn’t show up or call for several days, yet they update the status claiming no one was available at the location. The support service is completely out of touch with reality – who they can help and how remains a mystery.
How can a company with such service even exist?

Alleged unsuccessful delivery 11/12/24 but no way to advise FedEx to deliver to a local agent as it says repeatedly “not available”. The driver should leave a “door tag” to say where the package can be left but didn’t. Unreliable service and AI replies.!!!

A web site that sends you around in circles not to answer your inquiry.
Parcel not delivered as scheduled but not been able to track.
Hopefully I will never use those again

Quick enough to bill me despite completely destroying a package I sent. Now completely ignoring me. The package was packed protected with wood and yet they still managed to fold the package in two. It took deliberate force to break the package like that. I thought UPS were bad but sadly I now discover that Fed Ex are no better. What is it with shipping companies? They have but one job to do and they can't even seem to manage that. The last irony and the final straw is having to pay to call them and complain.

In Paris, they simply don't deliver package at home anymore. You may stay in your flat all day, give all the informations necessary to get the package to you, it will always end the same way : a text saying that it was not possible to deliver, and a below average website to select wich pick up point you have to get your package, once they decide to give it to you.

From all the bad delivery services out there, fedEX is probably fighting for the last position.

Literally the worst delivery experience I`ve ever had.
I couldn`t be at home the day of the delivery, and I couldn`t interact with them in any way to try to reschedule the delivery, so the day of the delivery they called me and I asked if I could get the package delivered the day after, they said it was all ok and my package would have been delivered the day after. The day after I receive a mail saying that my package will be delivered the DAY AFTER AGAIN, BUT I WON`T BE AT HOME THE DAY AFTER, I ASKED FOR A DELIVERY ON THAT SAME DAY. And now I have no way whatsoever to contact them to say that they did this mistake. This is the worst experience I could possibly have.

1 Star is even too much‼️ FedEx FRANCE is a fraud‼️ They made us pay 212€ to the driver for an incoming parcel and now demand again payment through an agency‼️‼️‼️‼️Big fraud‼️You can‘t even call them nor do they reply to complaints‼️We will never ever have FEDEX deliver any parcels‼️ Be careful‼️‼️‼️‼️‼️

LIARS ...One star is even too generous for this terrible courier. Avoid! ..much like previous reviews, i supposedly had a parcel delivered on 6th Nov at 4-05pm, i apparently signed for it, which are all lies. I was at work and nobody else lives at my address. No delivery card through the door. No delivery on security cameras. This delivery should have been between 9am-1300 pm. When contacting Fedex i was given ridiculous excuse. The said driver was supposedly coming out today 8th Nov to my address to look for the parcel. What are these people on? Talk about insult our inteligence, needless to say no fed ex driver visited my property all day, They contacted me regarding todays visit, saying i wasnt in. Quite clearly there is skimming of parcels by the drivers to sell at markets or wherever, not rocket science. Now im having to fight with the shipper to get a refund, they are a shocking company AVOID AT ALL COSTS.

Fedex France has had my parcel since 3/10/24 today is 2/11/24. Still waiting for it to be delivered!!! How can Fedex France call themselves a courier company? NO UPDATES AS TO WHEN THEY WILL DELIVER ! The most rubbish service you can imagine NO COMMUNICATION, NO INTEREST, IRRESPONSIBLE! WORST SERVICE EVER! USE FEDEX France AT YOUR OWN RISK! When you contact them you get AI, so you go around in circles with no resolve to the issue. I'm a small business and the stress involved. Oh and this is not the first! I sent a parcel with them to the USA, took a month ! Delivered a day or so ago. Frankly Fedex France is totally unprofessional! Use Fedex France at your own risk. SHOCKING,SHOCKING! A 1 star is too much. They deserve 0 stars!

J ‘ai travaillé longtemps chez eux au siège social au service financier et c est une entreprise où règne le racisme , la ségrégation et elle n ‘hésite pas à pratiquer le harcèlement sur leurs employés .
Harcèlement donc certains collègues ont été victime de manière insidieuse et violente à la fois , et le client est totalement méprisé dans tout ça c est une catastrophe cette société, je parle de FedEx France uniquement car j’ai travaillé chez FedEx aussi en Angleterre et c’est le jour et la nuit comparé à FedEx France en Angleterre le respect des clients et des employés FedEx sont une priorité absolue en France c est le dernier de leurs soucis !

I worked at FedEx France for many years , I worked in the main office building in Paris where all the administrative departments are located , personally I was working in the financial department.

FedEx France is a company where the main mentality of the management is racism and if they need to get rid of an employee they use harassment techniques very cruel .
Some of my colleagues generally the weakest one have been victims of vicious and cruel racism and of very vicious and inhumane harassment techniques.
And the way they treat their employees they treat their customers exactly the same way, the customer satisfaction is nearly totally ignored and if they complain on the phone employees will not hesitate to hook up on him to put a quick end at the conversation. , it is a real nightmare for their customers it is really sad .

But it is only FedEx France which is working that way because I worked at FedEx England in London and it was totally different and they were very fair and honest with their employees and still are and the customers satisfaction is really their main preoccupation and they are efficient and very professional, compare to FedEx France it’s night and day .

The most terrible delivery company you can imagine. We ship and receive a lot for our business and use different parcel services. FedEx is simply unbeatable in terms of awfulness. Package was stuck for 10 days at their departure warehouse “due to the high workload”. Package is stuck at customs for no reason for days. What was supposed to be 10 day delivery appearing in 1 month delivery.
Another time “next day delivery” happened to be “truck driver was too lazy to load your stuff because it’s heavy”. And as they never call when they arrive or 30 minutes in advance, we had to spend first one day and then another day waiting for the goods to be delivered but they were never loaded into the truck!!!

The most farked delivery experience I have ever experienced. I am so distressed by this transaction. The cost of living in Australia, especially in VIC (Melbourne) is through the roof, and I spent good money on a painting to make me feel better as I work hard and look after my mother with dementia. The "delivery" driver thought it was a good idea to leave my painting with God knows who, especially as there is no image to give me some sort of clue as to where my package is, even though info says "signed for by refer to image," with misspelt 'refer' as R. Efer. And "signature images are not available for display for shipments to this country." My neighbours have denied receiving a package on my behalf! So, it was signed by someone that was not me and I do not know who that is because I am not able to see the signature. This is not only totally insane, but criminal. IT WOULD'VE MADE MORE SENSE TO LEAVE IT ON MY FRONT PORCH LIKE AUSTRALIA POST DO, AS ONE IS ABLE TO SLIGHTLY BEND OVER THE FENCE AND LEAVE PACKAGE / PARCEL FLAT ON THE GROUND WHEN THE DOOR IS PADLOCKED. According to tracking information, mind you, I was only given the FedEx tracking number by the Seller yesterday, that is that. I have opened up an enquiry, and there is no indication in tracking info that package 778638455118 is under investigation, like they do with Australia Post. If I do not find out where the painting is, as anyone could have it -i.e. if the driver or FedEx does not come to the party, I will go ballistic. DRIVER /FEDEX DO THE RIGHT THING AND GIVE SULIS FINE ART THE IMAGE YOU SUPPOSEDLY CREATED FOR THIS PACKAGE. You have left me, the Buyer and Sulis Fine Art, the Seller in very difficult positions. I work for the Australian Gov't and I would never cheat on anyone; in fact, I am a good person, help as much as possible in my role as a Registered Psychologist and believe that when we pass we take the bad with the good. The bad never leaves and can outweigh the good.

I used Fedex via Eurosender to ship from NL to FR. There were so many issues with the pick-up, Fedex refused to take the packages and then I had to wait 2 extra days for Fedex to finally come pick up the packages again. The delivery of the packages was again another failure. They failed to deliver 2 days in a row, then just stopped trying. I had to call Fedex everyday multiple times a day for TWO WEEKS to get my shipment delivered. Eventually, I had to get a friend to drive to the warehouse and pick up the packages ourselves. The customer service sucks. You are stuck between an AI chat and an AI phone call. The number they give you is American, and doesn't help with issues in France. If you do manage to finally get out of the AI-loop, you are talking to agents who know nothing about the issue. It seems that every time you call, there is a new problem and nobody updates the case. They're all just saying whatever they want to get you off the phone. We threatened legal action and only then did they care to do anything. Do not use if you want a stress-free experience.

I have to say, I agree with the vast majority of reviews here. FEDEX said they tried to deliver my parcel (lie). A few days later they said that HAD delivered my parcel (lie). Now I will have to get a refund from the sender.

Probably criminal activity and the parcel has been stolen. Alternatively, unbelievable levels of incompetence.

No company should use FEDEX to deliver in France. Avoid all companies who do use FEDEX.

Liars! They don't even try to deliver parcels and always lie abot delivery attempts. FedEx France is trash. In the whole world Fedex is the best postal company, however in France they are bad af!

@fedex : the worst company ever, if you want to lose your time, nervs and money use this awful company👎🏻, no respect for customers, very bad customer service, no avilable agents, no answers and no responds to e-mails, my parcel was shipped from turkey-istanbul on the 25th of june to morocco-casablanca and arrived on the 27th on june, it took only three days to arrive overseas, today we are on the 7th of august and i have not recieved my parcel yet, i do not know when it will be delivered to me and nobody is giving me any specific answers 😡 i have payed extra fees for fedex + customs taxes, when i call to ask about my parcel, the customer service agents keeps transfering me from one to an other until the line hangs up, and there is this agent who's responsible on my parcel documents she keeps ignoring my e-mails and calls and if she replied she just give me some stupid answers like : your parcel is still on process, and that's it.
im not even giving that one star for fedex service, the worst company ever 😡😡😡😡

I contracted them for a valuable item on the Monday and their contract stated arriving before 18.00 Tuesday,This was a 5 hour journey within France Toulouse-Toulon.The package eventually showed up on Friday and the client had to collect it themselves.Shocking service that cost me. €200 and a lot of worry, never again,I have contacted “customer service” to dispute the charge as they did not deliver the service they advertised ,but I doubt I will hear from them.

DUX030100537
Where is my parcel your delivery driver did not deliver to this address and IAM angry. He did not deliver to correct address as no one received a parcel at my address. Please sort this out please

I have had the worst experience shipping package from the US to Morocco. They made we waste so much money and time gathering unnecessary documents and coming up with a health visa that was never explained I would need one in the first place. Whatever you do save yourself the headache (money and time) shipping anything through Fedex to Morocco. They have the worst customer service and I think they enjoy putting people through misery.

My experience with fed ex delivery Co. I am very disappointed and dissatisfied and and displeased in there delivery scheduled times and dates the company is very unreliable and there automated system is very deciding on there delivery time and they need a lot of major improvement to uphold to there reputation as being one of the fastest delivery courier around united States Postal Sevice is faster then them it seems anymore I have wated since last Monday for my package and I was suppose to receive it today no later then today I think at 1:40 but it might be 2;40 can't remember but it is suppose to be here no later then one of those times and when I typically was told by the buisness it was suppose to be on Saturday or Sunday not very happy with fed ex whatsoever as a courier