Feel Good Contacts IE Reviews 

2,525
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 325 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the business for providing exceptional overall value, pointing out that both contact lenses and prescription glasses are significantly more affordable compared to traditional physical stores. People also express strong satisfaction with the reliable shipping times, noting that packages regularly arrive promptly and contain fun little complimentary gifts inside. However, some customers also noted occasional shipping delays that disrupted their scheduled vacation plans and caused frustration. A few other reviewers mentioned unexpected delivery bottlenecks, missing products from their received packages, or longer transit periods when shipping internationally overseas.

What people talk about most

Delivery service

Consumers find delivery service to be positive and generally fast, with many noting efficient and timely... See more

Order

Customers consistently note positive experiences with order processes, highlighting that it is very easy to... See more

Product

Customers report positive experiences with the product, highlighting that contact lenses and glasses are very... See more

Service

Users describe positive interactions with service, praising the professional approach, fast dispatch times,... See more

Price

Reviewers mention positive feedback about price, highlighting great value and affordability compared to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Products great, price always competitive and offers like free trials of new products amazing. This time delivery time was long. Ordered 30th Dec arrived 8th Jan. Order took ages to reach Ireland, An P... See more

Company replied

Rated 5 out of 5 stars

Just received my order of two sets of glasses from Feel Good Contacts IE Both pairs were Bi focal glasses One pair of prescription sun glasses and one pair of ordinary bi focal reading / dista... See more

Company replied

Rated 5 out of 5 stars

Item as described. Quick enough postage. But the disappointment I felt when I got a complimentary pen instead of a complementary small bag of mini candy was real. Yeah, I know gifted horse and all tha... See more

Rated 5 out of 5 stars

I ordered 2 months supply of contact lenses and 2 bottles of eye drops and not only was it cheaper than other places but i got the delivery quite fast, free delivery after you spend an X amount and a... See more


Company details

  1. Contact Lenses Supplier
  2. Glasses Store
  3. Sunglasses Store

About Feel Good Contacts IE

Written by the company


The UK’s Leading & Most Trusted Online Eye Care Retailer
Rated “Excellent” on Trustpilot, and awarded the Leading Online Eye Care Specialists 2025 by SME News, we are our customers #1st choice when it comes to affordable, high-quality eyewear. We believe in making eyecare affordable and accessible to all.

One-stop Shop
Whether you’re looking for contact lenses, solutions, glasses, sunglasses , prescription sunglasses, eye drops or travel eye essentials, we’ve got your back. Enjoy peace of mind with all your eye care needs in one place.

Superfast Delivery – FREE Over €89
Order in-stock contact lenses, solutions, sunglasses and eye care by 5:45pm for same day dispatch. Plus, enjoy FREE delivery on orders above €89.

Competitive Prices and Discounts
Our contact lenses are up to 50% cheaper than the high street. With us you can also enjoy up to 70% OFF designer glasses and sunglasses. As an official distributor of leading brands, you can trust in the authenticity and quality of every product.

Refer a Friend
You will get €5 OFF while your friend will enjoy 11% OFF when you refer them to Feel Good Contacts. It’s a win-win because sharing really is caring & also savings!

Automate Your Orders
Save time and skip the hassle of re-entering your contact lens prescription each month. Just opt into Auto-Reorder and leave the rest to us. Your orders will be delivered automatically and as often as you choose. On top of that, you get 5% OFF every automated order!

Customer Service Team – 7 Days a Week
Our friendly customer service team is available 7 days a week to assist with any queries. You can contact us via Live Chat, WhatsApp, email (cs@feelgoodcontacts.ie) or call us on 015143614.

Feel Good Contacts

Written by the company

Competitive Prices
We offer consistently low, value-for-money prices and a hassle-free online shopping experience. We also offer a Price Match Guarantee, meaning if you find the exact contact lenses cheaper with another retailer, we'll be happy to match the price and refund you the difference.
Superfast Delivery on all Orders
Place your order before 5:45pm to enjoy Superfast Tracked Delivery on all orders for just €3.98.
Return Policy
We offer a hassle-free returns policy. Contact lenses, solutions and eye care products must be returned within 90 days of purchase, while glasses and sunglasses must be returned within 30 days.
Customer Care Service
Our dedicated customer service team is available 7 days a week (including Bank Holidays) to address any concerns that our customers might have. 
In-house Opticians
We have a team of expert opticians who boast over 11 years of optical experience. The team ensures that the information passed on to our customers is up-to-date and correct and also conducts thorough checks of glasses and sunglasses before shipping to the customers.
Enjoy BIG Discounts
Enjoy 10% OFF as a part of our welcome offer and save money on eye care. We also offer discounts of up to 20% OFF for students, teachers and health care workers.
Official Distributor of Top Brands
We source big brands directly from the leading suppliers, ensuring all our products are 100% authentic and high-quality.

Superfast Delivery

99% of our orders are dispatched the same day.

We are committed in making it fast, easy and affordable to order your contact lenses online. Order before 5:45pm for same day dispatch. Tracked delivery available - service based on items in stock.
Learn More

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(2,525)

317 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Timely delivery

Delivery was perfectly on time and they included a treat size bag of Haribo starmix candy in the box, which I thought was such a nice touch. Will definitely reorder when I'm running low on contacts.

May 24, 2026
Rated 5 out of 5 stars

Excellent quality product and fast delivery

When I found this site to be honest I thought it was too good to be true because my previous pair of glasses from my optician cost me nearly twice the price of what I bought from feel good. I ordered a pair of gun metal distance glasses through my prescription card and they followed it down to a T and I actually find them better than my prescription pair. They provide the anti glare coating and UV protection for a third of the price of my optician, I am so glad I went through with the order because I am very happy with the pair I got. When I first put them on I said to myself wow and how can they be so inexpensive, the materials don't feel cheep in anyway, If you showed me the pair I bought without knowing the price I would guess nearly 3 or 4 times what I paid. I will definitely be ordering more glasses from feel good contacts, absolutely brilliant. Oh yeah, delivery was really fast, less than 1 week.

May 19, 2026
Rated 5 out of 5 stars

Great after care service



Great after care service offered a store credit awaiting new glasses

May 20, 2026
Unprompted review
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Dear John,

Thank you for your feedback. We are sorry to hear that you were disappointed with the coating quality of your recent purchase and that you feel we did not provide a satisfactory resolution.

We always aim to provide both quality products and supportive customer service, so it is disappointing to learn that your experience did not reflect this. As your review does not include your order details, we are unable to review the matter further at this stage.

Please could you contact us at cs@feelgoodcontacts.ie
with your registered details, order number so we can investigate this matter properly.

We sincerely apologise again for the inconvenience caused and hope to have the chance to restore your confidence in our service.

Kind regards,
Feel Good Contacts Team

Rated 5 out of 5 stars

Excellent Company!

Great company and quick delivery process! Customer service very good!5 stars

May 12, 2026
Unprompted review
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Dear Barry,

Thank you for taking the time to share your feedback. We are truly sorry to hear how disappointed and frustrated you have been with both the cashback issue and the lack of communication you experienced.

Upon reviewing this further, we can confirm that a reply was previously sent to your email regarding your query. However, it is possible that our response may have been redirected to your junk or spam folder, which unfortunately can happen on occasion.

To ensure this matter is properly addressed, we have now sent you a separate email directly regarding your cashback concern and hope to work towards resolving this for you as quickly as possible.

We genuinely appreciate your feedback, as it helps us improve both our communication and customer experience moving forward.

Kind regards,
Feel Good Contacts Team

Rated 5 out of 5 stars

5 stars!

Excellent service, extremely fast shipping and I was having a bad day and saw they put a packet of Haribo sweets in the package. Cheered me right up! :)

May 16, 2026
Rated 4 out of 5 stars

All good

All good. Efficient service

May 11, 2026
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Dear Marguerite,

Thank you for your feedback.

We're glad to hear you’re happy with our service. Your support means a lot to us, and we look forward to continuing to provide you with the same great experience in the future.

Please be assured that Feel Good Contacts highly values all of our customers’ feedback. We have taken your feedback and forwarded it to the respective team.

If there's anything else we can improve on, please do not hesitate to contact us on our phone number: 01 514 3614 or by sending an email to cs@feelgoodcontacts.ie.

Kind regards,
-Feel Good Contacts Team-

Rated 5 out of 5 stars

First time experience

I bought these brand for the first time this week and IMMEDIATELY after placing the first lenses in my eye it was FANTASTIC. Super soft and comfortable to wear, I'm actually shocked. My eyes are usually very dry but not this time!! Plus they put some jelly's in the box. Dream

May 7, 2026
Rated 1 out of 5 stars

It's been over a week and nothing

It's been over a week and I still haven't received my contacts... They're only going from UK to Dublin! It's a bit absurd tbh

May 7, 2026
Unprompted review
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Dear Customer,

Thank you for your review.

We’re really sorry to hear about your delivery experience. This is absolutely not the level of service we expect for our customers, and we completely understand your frustration.

We rely on our courier partners to deliver orders safely and on time, and it’s disappointing to hear that this did not happen in your case. Please know that we take this seriously and will be addressing this with courier to prevent such issues in the future.

In the meantime, we’d love the opportunity to make this right for you. We have reached out to you via email to address this matter promptly and ensure a resolution as quickly as possible.

Once again, please accept our sincerest apologies for any inconvenience caused.

Kind regards,
-Feel Good Contacts Team

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