While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The best insurance I ever had! Great support team, great service, great package of different kinds of insurance. And it’s acceptable by the visa requirements, such as MA35.

Company replied

Rated 5 out of 5 stars

one of the best experiences, when it comes to securing insurance for my daughter for her category D visa, followed with student's insurance in Austria. i took the package for travel insurance fir... See more

Company replied

Rated 5 out of 5 stars

Top notch, So i first took the travel insurance from.feel safe for my daughter for visa application category D which went smoothly as a student I chose the refund and re schedule option and I cha... See more

Company replied

Rated 5 out of 5 stars

Highly recommend Feelsafe especially if you are a student! Quick replies and easy to navigate website that allows you to get confirmation and request refunds without having to call. Speedy replies as... See more

Company replied

Company details

  1. Insurance Company

Written by the company

FeelSafe is the modern and friendly way of getting your insurance needs met! The user oriented and user friendly online insurance marketer for internationals. With us, you have reliable and fast, easy to understand and easy to buy, quality online solutions for internationals. As an international student, professor, researcher, scholar, volunteer, trainee, job seeker or Au-Pairs, to get your visa and residence permit (MA35) the Austrian government requires you to be health insured when living in Austria at all times. With FeelSafe you can fulfill these legal requirements and start your journey in the quickest, easiest, most convenient and affordable way.


Contact info

4.9

Excellent

TrustScore 5 out of 5

193 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This insurance is awesome

This insurance is awesome, I wish I didn't have to cancel but because o got a new job I had to. I RECOMMEND IT 100%

October 26, 2021
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Valentina,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Advertisement
Rated 5 out of 5 stars

So kind and nice people

September 27, 2022
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Sh,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Best option by far!!

I couldn't rate FeelSafe any higher! It has been a seamless, completely stress-free and intuitive experience overall. They even helped and advocated fully for me when I had a difficulty with the visa application process, which they fixed in the end. Really, there is no downside to using FeelSafe and I would recommend it highly to anyone interested.

September 17, 2022
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Arzu,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Best customer service ever!

Feel safe has the best customer service I ever encounter while I stayed in Austria. It was so easy to make a contract and to get the refunds each time I went to the doctor. It covered my glasses and it was overall an excellent experience. Loved and would recommend 100/10

September 10, 2022
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Aida,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Customer support

The customer support is outstanding and deserves a 5 star rating any day. Very smooth and fast!

September 7, 2022
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Nikola,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Advertisement
Rated 5 out of 5 stars

Great

Great, answers fast !

September 1, 2022
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear C.,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Very good service and good…

Very good service and good communication. I highly recommend it.

August 31, 2022
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Nevim,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Excellent service with quick response

August 28, 2022
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Dendup,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

good service

Good service

August 27, 2022
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Mariam,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Advertisement
Rated 5 out of 5 stars

FeelSafe is an excellent health insurance provider

FeelSafe is an excellent health insurance based in Europe that meets all of the criteria to ensure that I am allowed to stay in Austria and pursue a higher education. I would recommend FeelSafe as a cheap, reliable, and transparent health insurance company that always puts the customer first. As a member for already two years, nothing will deter me from continuing with them for the remainder of my studies. Always kind, quick, and dependable.

August 21, 2022
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Michael,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Perfect

The insurance is easy to buy, the documents are sent to you quite fast. It’s easy to make an insurance claim and it’s usually done within four weeks. They’re helpful and quick to respond. I cannot recommend them enough. They’re perfect. Everything is available in English which is a huge plus for me as a non European student and they’re easily the best choice when applying for a Residence Permit as well.

August 19, 2022
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Annya,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Excellent insurance company!

The products and the service are excellent! The staff is very nice and they are very professional, respond to your questions very quickly and patiently, I am very happy to be their valuable customer.

August 18, 2022
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Dawei Sun,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

It was Aam excellent experience with…

It was Aam excellent experience with feel safe group

August 11, 2022
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Hamideh,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Advertisement
Rated 5 out of 5 stars

It was the best health insurance I ever…

It was the best health insurance I ever had. Very polite employees, and super uncomplicated. I had an accident last year, fractured my ankle and needed to have a surgery. Thanks to feel safe everything ran smoothly, at least for the bureaucratic part. Feelsafe also has a sense of solidarity to the international community of students, by making the insurance process online and in English and facilitating our application to a residence permit. It made my stay in Austria way easier (I was before insured by GKK and it was a nightmare).
Thank you!

July 29, 2022
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Tereza,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Very quick response through the live…

Very quick response through the live chat at their website, and they fund most things you will need. :)

July 25, 2022
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Juani Rios,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Very good and quick feedback.

July 4, 2022
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Peng,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Recommended

Useful for students without having to meet numerous requirements. you can easily insure yourself online.

June 30, 2022
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Mohammadamin,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Advertisement
Rated 5 out of 5 stars

I would say that Feel safe is highly…recommended

I would say that Feel safe is highly recommended. The team are very nice and helpful. They take care of my problems immediately. I feel very safe^^.

June 23, 2022
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Saowanee,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Great insurance

Very easy to contract, reliable, good service. I would for sure use it again!

April 29, 2022
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Julia,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Great for international students

I'm a student insured by FeelSafe through my university, and the experience has been great so far. The customer service is quick, the website is convenient to use, and they are very helpful and well-informed about the documents needed by third-country nationals in Austria for visa purposes. Their doctor network also works really well and is high quality. Totally recommended.

April 5, 2022
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Anonymous,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look