Feelwells Reviews 

359
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional customer service, noting that staff members are always attentive, knowledgeable, and ready to assist with finding the right products for their pets. Reviewers emphasize how easy it is to communicate and place orders online, creating a smooth and pleasant purchasing journey from start to finish. Pet owners are thrilled with the high quality of the natural food and treats, which have successfully and significantly improved their dogs' digestion, coat condition, and overall vitality. Consumers also love the prompt and reliable delivery service, frequently mentioning that orders arrive quickly, are securely packaged, and often include delightful surprise gifts.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that the food is clean, natural, and free of... See more

Quality

Users describe positive interactions with quality, noting that the products are made with clean ingredients... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting exceptionally fast... See more

Service

Customers report widespread satisfaction and positive experiences with service. Reviewers frequently mention... See more

Customer service

Reviewers express high satisfaction and appreciation regarding customer service. Consumers consistently note... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My Border Terrier is Gluten intolerant. I contacted Helen at Feelwells and she sent me some samples of their cold pressed food along with some wet food and postbiotics. My dog absolutely loves the col... See more

Rated 5 out of 5 stars

Feelwells products actually helped my spaniel get better with his stomach issues and after just one day of using them he stopped diarrhoea and loose stools producing normal ones for the first time in... See more

Rated 5 out of 5 stars

This is an excellent company providing support and easy communication about feeding management for dogs. We have a border terrier who has a sensitive tummy. It has taken quite a few weeks to transitio... See more

Rated 5 out of 5 stars

Excellent company with great values who really care about the wellbeing of dogs. No nasties in any of their products and everything we have had from here doesn't upset my sensitive whippet. I contacte... See more


Company details

  1. Pet Store

Written by the company

Feelwells - Treat your dog well


Contact info

4.9

Excellent

TrustScore 5 out of 5

359 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(359)

71 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

I have been using Feelwells ever since…

I have been using Feelwells ever since Hamish was a pup. Not only does he love all flavours he really adores Goodnight treats… one every night for a nice calm settle. Service is also superb almost next day delivery AND they reuse boxes so no unecessary cardboard waste. A fabulous company.

February 29, 2024
Advertisement
Rated 5 out of 5 stars

Paws up from Ted

Excellent customer service when dealing with my recent query. My terrier loves the Duck and Sweet Potato biscuits and they really help ease the digestive problems he’s been having. Thank you.

February 28, 2024
Rated 5 out of 5 stars

Fantastic dog food

I started my dog on feelwells dog food, after she got an allergy with her previous dog food, from pets at home, she had itchy skin watery eye's she is now a different dog, her eye's are better, she isn't constantly scratching herself, I can't recommend enough, Poppy loves the food as well, she was a fussy eater, not anymore.

February 29, 2024
Advertisement
Rated 5 out of 5 stars

Happy person, happy dog

I'm very happy with this food for my dog (cold pressed grain free biscuits). It's not her main food but I use it for treat dispensers and training aids (bribes!) Ingredients are good and having suffered badly with her digestion, everything is now working well. I also bought a bag of sprats. They are good value - you get a big bag - but also seem good quality as they are not greasy and feel fresh. Delivery is really fast too.

February 27, 2024
Rated 5 out of 5 stars

It’s such a minefield out there…

It’s such a minefield out there regarding puppy feeding, and I wanted to do my best for our border terrier puppy. Helen is on hand to give good and knowledgeable advice about feeding, and I feel very confident that Peggy is getting a healthy and balanced diet. She is a happy and healthy puppy, and my vet is very happy with her progress. Would definitely recommend Feelwells

February 14, 2024
Advertisement
Advertisement
Rated 5 out of 5 stars

I have found Feelwells food very good…

I have found Feelwells food very good for Bilbo,he loves his duck and potato kibbles plus the cheesy treats,but saying that he would love them all.
Helen and Simon are an amazing couple always very helpful.
Ordering and delivery is always fast ,we have never had a problem.x

February 17, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended for dogs with food intolerance

I have been using Feelwells for my dog for around two years now and she's never been so well. The food is great quality and specially formulated for dogs with food intolerances. They will send free samples for you to try. Delivery is via fast and efficient courier.

February 8, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look