FeeProtect.com Reviews 163

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I give this service five stars more through hope and expectation rather than experience. I am comforted that you are there for me should I need you. I am grateful to the fates that I have not nee... See more

Company replied

Rated 5 out of 5 stars

I've given Fee protect 5 stars because the high level of service is second to none . They asked me to renew which I did after they dropped the original quote by 5 % or something like that . I paid, an... See more

Rated 5 out of 5 stars

Tax Investigation Insurance was cheaper than my accountant offered. Quick and easy form to fill in. Quick payment. Policy documents sent via email within the hour of purchase. Happy so far.

Company replied

Rated 5 out of 5 stars

Great customer service. Responded to my query very quickly & were really helpful.Ive not had a reason (fortunately) to use policy that I purchased, but the cost of the cover is extremely competitive w... See more

Company details

  1. Insurance Agency

Information provided by various external sources

Our Tax Fee Protection Insurance Policy covers costs incurred by an accountant should your business be subject to an unexpected HMRC VAT Enquiry or dispute


Contact info

4.9

Excellent

TrustScore 5 out of 5

163 reviews

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Rated 1 out of 5 stars

Might be cost-effective but don't waste…

Might be cost-effective but don't waste your money. I took out Tax Investigation insurance my accountant only charges £50 an hour he only claimed £1000 maximum and then the Insurer is a company called ARAG PLC got a one-man bandwagon cowboy operator ( Tax Enquiry Solutions) to review the case ( got all the facts wrong and incorrect) then said I did not have a chance of winning with HMRC so Arag Plc ( the insurer) withdrew cover, The reason you take out insurance, is for the insurer to cover you, when there is a claim, not to collect everyone's premiums and not payout. This Insurer has a pattern of this, most people are powerless to do anything. Now launching and funding legal action against the Insurers Arag PLC. DONT waste your money go with a reputable insurer like Croner Tax Investigation Insurance, if you get investigated they will support you.

June 24, 2021
Unprompted review
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Reply from FeeProtect.com

Naturally we are disappointed to receive a second negative review from the same customer. As we understand the case, the underwriter had no choice but to withdraw cover because it was discovered that taxes had been underpaid over a number of years. It was completely within the underwriter's remit to decide not to chase a lost cause. Clearly this was not the outcome our customer wanted, but ultimately taxes do need to be paid.

Rated 4 out of 5 stars

Excellent service

Excellent service, simple to follow instructions, no long wait on the telephone.
Had to think a bit about professional categorisation, but otherwise seamless service. Highly recommeded
Alice Yorkshire

March 21, 2021
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Rated 5 out of 5 stars

I give this service five stars more…

I give this service five stars more through hope and expectation rather than experience. I am comforted that you are there for me should I need you.
I am grateful to the fates that I have not needed to putt my poorly informed faith in you to the test.
It occurs to me that I don't even know if you are real or if you actually exist!. I feel quite foolish to admit that I have no memory of ever speaking to anyone at Fee Protect. I can only say 'mea maxima culpa'. and suggest we rectify this and give credibility to my stupidity.
Bob Dowling

November 9, 2020
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Reply from FeeProtect.com

Dear Bob
Many thanks for the 5 star review! Firstly, let me assure you that we are real and that should your receive the dreaded HMRC letter we are ready to assist. You purchased our insurance during our first year operating and we are very grateful that you have stayed with us.
Kind regards,
FeeProtect Team.

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Rated 5 out of 5 stars

Very good Insurance produce HMRC…

Very good Insurance produce HMRC becoming increasingly aggressive and going on fishing expedition to see what they can get. Problem is the law is on HMRC side to go on a fishing expedition wether you like it or not so well worth taking this insurance product out against any speculative enquiry.

August 28, 2020
Unprompted review
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Rated 2 out of 5 stars

I haven’t used the service

I haven’t used the service, yet I’m still hassled for my opinion!

February 8, 2020
Unprompted review
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Reply from FeeProtect.com

Hi Claire
Thanks for leaving feedback. The email asking for a review was automatically sent by TrustPilot and not us. (As is the way with independent review mechanisms). Apologies if it you found it an irritant. We will ask TrustPilot to review the process.
Kind regards
FeeProtect.com

Rated 5 out of 5 stars

Very easy

Very easy, no hassle! How refreshing these days!
Just good honest service, for a change 👍

January 31, 2020
Unprompted review
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Reply from FeeProtect.com

Dear David,
Thank you for the kind words. It is most appreciated.
FeeProtect.com

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