FEIYR Reviews 

Bad distribution service, always had issues with this company and things keep happening randomly like releases being taken off platforms, money made not adding up, and being extra cagey in messages, don't use this service as it's been a headache the whole time we've used them.

STAY AWAY FROM FEYIR.

The slowest, unprofessional ones aaaaand... pay attention to your money!
The favelas are a safer place for your money and your music (and musical distribution).

It's just a shame there isn't a rating of less than one star

Stay away if you are serious about your label

Repeated distribution errors, releases delivered to Beatport under the wrong genre despite correct metadata, and almost nonexistent support when things go wrong.

These mistakes can directly affect promotion, sales and charting, while emails asking for help simply go unanswered.

Running an independent label is hard enough without having to fight your own distributor.

After our experience, I would strongly recommend labels stay away from Feiyr.

AUG 18 UPDATE: A staffer politely wanted to research this for me. How all stores rejected me when RouteNote gets approval remains impossible. Not ONE store? Classic cover songs and a commonly used English word title all got "SEO" manipulation. Thank you so much for checking, but I can't use FEIYR with 24/7 weird rejections. ☹️

ORIGINAL REVIEW:
The people here seem really "nice" assuming they didn't add me to the spam databanks but I'm suspicious they did because it was an hour after letting them know I sought chargebacks on my credit card, so it's heartbreaking to me that I cannot use them because of FEIYR's rigid system and that I’m uncertain how “nice” the nice is at the end of the day. I am presently switching from another distributor and tried to divide my work with Routenote and FEIYR. FEIYR's system keeps saying that my work is rejected for being AI / SEO problematic. I'd like to know how, because these releases I was transferring were all made predating AI tools' popularity years ago. It's very AI paranoia over by whoever is saying stores are rejecting this. With how RouteNote is successfully getting my old music catalogue from the 2010’s transferred over, it is impossible that stores are rejecting my work, and that 100% of stores are on all of these releases. Not ONE store approves? Come on, the Anhgami team is lovely to me. Someone human is rejecting my work, and I suspect it’s FEIYR or the people they outsource moderation to.

The problem is, FEIYR returns your money like a decent respectable business that it is, yay! But it's stuck in credits. You cannot use credits on music if they're going to keep saying everything is AI/SEO/blah. One of my singles had one common English word in the title and was apparently violating SEO and AI. I'd like to know how a common word people say daily violated SEO. None of the excuses hold up.

One “AI, SEO!” release consisted of public domain Tin Pan Alley cover songs including a Cole Porter number. FEIYR doesn’t seem to Google song titles at all before shouting off into SEO manipulation / AI paranoia. Or you know, ask me? With how many Spotify covers there are from the classic artists I covered, I’m not buying the lie stores rejected that one. YOU LIKELY DID. FEIYR moderators act like the world began in an alternate cinematic 2026 with AI composers on the loose, and nobody made music before that. You have to ask, if they think everyone is AI, why not just stick to books and quit distributing music? I’m fuming because for crying out loud, it’s Cole Porter. COLE FREAKING PORTER. And you can’t even recognise one of his biggest hits isn’t AI composition or since you live under a rock, Google it? One of the public domain songs I covered was a Sinatra tune. I am so shaking my head.

So for me to get my credit, I had to this morning do chargebacks for all fills I had into the FEIYR account. My credit card did so immediately when I explained the situation and repasted what FEIYR was saying as "service not provided," because it wasn't. I paid for my music distribution. Nothing came of it. I cannot use store credit for people so paranoid of AI, they refuse to release any of my work. Should I be flattered people think I'm a robot? I guess? My genres I cover aren't really big on AI music, at the very least not of the material I was sending off to FEIYR. Some of my RouteNote releases, one might argue that, but no, not here.

I love supporting EU based businesses and people outside of the NYC/LA coastal USA global monopoly. But it's difficult when the nicest staff you can imagine who made you excited to use their services won't let you use what you are paying for.

Not to mention, one of the albums' tracks was all original music about public domain literary titles. I wrote music inspired by old books about fictional characters. So if you want to argue SEO manipulation on that specific release, that's impossible. You can legally release music inspired by classic literature and the stories in them. I'm not breaking any laws anywhere or fooling anyone into thinking anything. None of my releases were SEO, AI, or overload! NOT ONE.

I cannot wait for AI paranoia to go away.

Now about that spam database listing. I e-mailed them this morning for a refund. It went through. When I sent them an update politely making them aware of the credits, I got this autoresponder - "Message blocked. Your message to **** has been blocked. See technical details below for more information. This email was rejected because it violates our security policy The IP address ******* is listed in the following lists: SpamCop, Bonded Sender, MailSpike" I e-mailed ONE work professional I am on good terms with yesterday or this morning before contacting FEIYR. One hour later, I’m on the spam lists. SpamCop said my IP was added in the last 24 hours. What a “coincidence.”

I have been using FEIYR for publishing and distribution. Unfortunately, my account has been under verification for several months, and I am currently unable to request a payout of approximately €470.

The issue appears to be related to a complaint concerning an ebook title similarity. As soon as I was informed, I immediately unpublished the ebook concerned. Since then, no disputed content remains on my account.

My main concern is not the verification itself, but the lack of communication. I have contacted support several times and sent follow-up messages, but I have not received any substantive response regarding the status of my account or the expected timeline for resolving the matter.

I would greatly appreciate an update from FEIYR regarding my case and a clear explanation of the current status of the verification process.

I am hopeful that this review will help establish contact and lead to a resolution.

I had a problem with my telefonnummer - Feiyr Support helpd me! All good - thanks for the great support!
Paul

I manage a music label with Feiyr since the beginning, for sure it is not so easy at the start, but the Feiyr team is always here to help you, always friendly and kind, i really recommend them 100%

Only one star less about the website's ergonomics are too cluttered and not intuitive enough.

I'm working quite a while with Feiyr (103 releases / 239 songs) and everything works as it should - I guess :)

Cannot really compare with all the other distributors.
Before Feiyr, I used Distrokid, which I don't like because their subscription model. The people at Feiyr helped me tranfer all my music (sever artists and labels) from Distrokid to their platform. Worked like a charm.

I had 2-3 issues with severel releases (not Feiyr's fault) and their customer support was always very helpful. Expect a few days to get an answer, but always under 1 week for now, which is great nowadays.

Some things could be better and seems a bit old-fashioned in their system, like the freedom with lettering in titles (cannot do ALL CAPS or all lower case, etc) and some languages are missing for lyrics (like Luxembourgish [yeah I know] - for this I take away 1 star).

In the end, I'll definitely stay with Feiyr for all my and my clients' future releases :-)

I am with them for 15 years now. All looks fine in the menu for releasing music but support and accounting , reports for your music are snail slow. In my case seems it takes at least 6 months to start to see reports on a song and get the money for it from platforms. Looking to move distribution to Ditto now. Cheers.

It started out really well, but as soon as you want something changed you realize that their service is really bad.

With your approval they will release your tracks on their compilations. After a certain period you are entitled to have your tracks removed from those compilations. Although you are entitled to it and they say they will remove your tracks from their compilations nothing is done in reality. They just lie to you saying it has been taken offline, but you can find it online within seconds.

Also, after creating tickets for support it is highly uncertain if you actually receive a response. Sometimes they won't respond for MONTHS.

Then the statistics. Multiple days EVERY week you are not able to see any of your statistics. You login and just see nothing...

Last point. They used to pay out revenues from tiktok, facebook and instragram streams. All of a sudden they just stopped doing that. That really feels like theft!

I think they are highly understaffed and are looking for ways to engage in a more shady type of business compared to a few years ago.

NOT RECOMMENDED AT ALL

More than 13 years with Feiyr and never an issue. Customer service can be a bit slow due to the high demand they handle, but they do respond and are always attentive, helpful, and willing to assist.

Totally unprofessional and no customer service.

I had a terrible experience with my first release there. The track was delivered to the wrong artist profile, and I tried for months to get Feiyr to fix it. Support tickets and emails went unanswered.
They deliver to many platforms without checking, but only offer official support for a handful of platforms. The releases on YouTube and Soundcloud were published under a random new profile that I can't even access. I took the trouble to check all the delivered platforms (approx. 40) myself, because “they didn't have time for that.” I made a detailed list with links and provided it to them. They still didn't solve the problem, they just ignored it. Even the ultimate threat of legal action by registered mail was ignored.

In the end, I contacted the platforms myself, and they helped me quickly.

I’ve been working with Feiyr for some time now and I’m completely satisfied. What impressed me the most is the super-fast support, which responded quickly, friendly, and professionally even during the Christmas holidays – that’s absolutely not a given in this industry.
The billing is transparent and easy to understand, you can clearly see where everything comes from. The website is very easy to use, even if you’re not a tech expert: setting up releases, managing data – everything is structured and logical.
On top of that, Feiyr offers very good promotion options for songs, which helped my tracks get more visibility and reach new listeners.
Overall, I feel taken seriously and well supported as an artist with Feiyr – highly recommended!

Fair price, fair conditions and good support. Almost 5 Stars, but I'm missing some special platforms for my music spread like "hardstyle.com" & "hardtunes.com".

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I get Me some fun during some toys try to stohle My.

doesn't collect youtube content id
doesn't not aggregate properly
doesn't not support properly
doesn't not pay out My Royal ties

- They don't pay out
- They don't pay out
- They don't pay out, they keep the money.
- They ask for money for payment (robbery!)
-Severely discriminatory company
- Horrible, in fact, he does not communicate with the artists at all
-TRUE feedback is deleted
-We have proof of everything! We are going to court!
-TRUSTPILOT pls dont delete the true feedbacks!
EVIDENCE is on my side!

I worked twice with Feiyr, very quick, comprehensive and courteous service! AAA+++ TKS

Nice People always willing to help

This distributor (Feiyr.com from Germany) does not delete my releases and does not pay for tiktok / instagram / facebook. No statistics for more than 9 months for social networks. Moreover, they have a paid release deletion - 30 euros. Technical support has not responded ONCE for 8 months. I do not recommend.

Feiyr is a very good music site for starting out in the music world for the first time .I have been with them know for 10 years and I only wanted to put a record out, but I ended up with my own record label as well. keep the good work going Feiyr.com all the best for the future Djxx