FEIYR Reviews 

251
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

If there were a star tip, I'd put that one. Stay far away from this distributor! Don't trust third party compilations because they are made by them Then when you have to remove the songs you have to p... See more

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Rated 3 out of 5 stars

I manage a music label with Feiyr since the beginning, for sure it is not so easy at the start, but the Feiyr team is always here to help you, always friendly and kind, i really recommend them 100... See more

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Rated 4 out of 5 stars

I'm working quite a while with Feiyr (103 releases / 239 songs) and everything works as it should - I guess :) Cannot really compare with all the other distributors. Before Feiyr, I used Di... See more

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Rated 5 out of 5 stars

FEIYR is a wonderful place, between my music and the listeners, somewhere out there in the world. There are many platforms to choose from, to upload your music or podcasts, probably all of all the maj... See more

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2.8

Average

TrustScore 3 out of 5

251 reviews

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Replied to 73% of negative reviews

Typically replies within 1 month

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2.8

All reviews

(251)

45 reviews in the last 12 months

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Rated 5 out of 5 stars

I recently had the pleasure of…

I recently had the pleasure of experiencing top-notch customer service at FEIYR. From start to finish, the entire process was nothing short of exceptional, leaving me with a lasting impression of their dedication to customer satisfaction. I would like to take a moment to express my gratitude and commend the outstanding team at FEIRY.

July 8, 2023
Unprompted review
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Rated 5 out of 5 stars

Excellent !

"I had an excellent experience with Feiyr. Their customer support team provided top-notch service and quickly resolved an issue I had. I was impressed with their responsiveness and professionalism throughout the process. Their team was very friendly and went above and beyond to ensure that I was satisfied with the outcome. I highly recommend Feiyr.

March 13, 2023
Unprompted review
Rated 5 out of 5 stars

FEIYR just works!!!

FEIYR is a wonderful place, between my music and the listeners, somewhere out there in the world. There are many platforms to choose from, to upload your music or podcasts, probably all of all the major and many, many minor. The support team is always fast to answer, and I've been truly happy with the enormous service. I have no plans on changing my music distribution service, as Feiyr just works!

March 13, 2023
Unprompted review
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Rated 5 out of 5 stars

Perfect experience

I have been using Feiyr for several years now. This is the ideal experience of interaction! Particularly pleased with the qualified support, which allows to quickly resolve any issue.

February 22, 2023
Unprompted review
Rated 4 out of 5 stars

Simplicity of releasing and managing…

Simplicity of releasing and managing music with Feiyr is amazing. I have been using Feiyr now for many years (since 2010) and have two record labels on here with separate accounts. Generally the use of the site is easy, and mostly manageable.

One slight downside is the support provided. This can be slow sometimes. And the most recent issue I have had is with MFA on one of my other accounts where my phone was stolen and the backup codes simply don't work, and no simple way of fixing this. Alas this will result in multiple accounts being reset. However, this is not a major major problem but it means I cannot access my main account until Support have actually responded. However, the extensive process of resetting feels that Feiyr are being very secure with my data.

Overall my experience with Feiyr (when there are no issues) is very positive. I recommend them as a distributor. However they could improve the MFA and speed up their support somewhat.

February 17, 2023
Unprompted review
Rated 5 out of 5 stars

Trustpilot

One of the best companies that distribute music across platforms For a long time I have been cooperating with feiyr company The best company to deal with Thank you He YAZEIDALIHLE

February 12, 2023
Unprompted review
Rated 5 out of 5 stars

Reliable music distribution service

I have been distributing music through Feiyr for a number of years now. The portal is easy to use - so uploading music and editing metadata is a seamless process. The statements and earnings are always timely, and resulting payments made rapidly. I've only had to contact their support a few times, but I've always had an answer quickly.

Thoroughly recommended for any label wishing to find a reliable and trustworthy distributor!

February 12, 2023
Unprompted review
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Rated 5 out of 5 stars

Human beings

We have done over 50 releases now with the team at Feiyr and are very happy with the way they handle(d) this. In the digital world we all are in, we sense in this collaboration there are actually human beings active behind the screens and metadata :-)

February 9, 2023
Unprompted review
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Rated 2 out of 5 stars

Nonprofessional music platform, bad aftersales

Worst distribution platform ever. Very, very bad customer service, there was a copyright infringment, because I accidently double released a track on Soundcloud. Without any warning or contact they immediatly started attacking me through a lawyer ,
also claiming all the laywer-costs would be on my account (although the track only had like 10 streams or something). I asked for coulance and deleted the double track instantly on request. Now they suspended my fundings and they wont reply to my messages for 6 weeks. Will never use this platform again. Horrible! Stay away!

Edit. After long time they finally reanabled my fundings, But this whole episode Made me lose my trust in them

June 29, 2022
Rated 1 out of 5 stars

Payout Processing too long with no response.

I'm a new customer of Feiyr, I released 03 songs at Feiyr, after one month the sales report show i got 35Euros in dashboard, and the minimum payout is 25Euros. When i withdraw, Feiyr confirmed and announced payment process will be done within 5-7 days. It has been 18 days until now. I wrote 3 emails to all of supporting, info and all the members appear at Feiyr Control panel but nobody response.
Trying to find away to get back my money ( cost me 45USD) and take down musics ( Feiyr will charge 25Euros for 01 song take down.) Awful experiences.

May 8, 2021
Rated 1 out of 5 stars

SCAM company watch out!

**SCAM company CONFIRMED watch out!! I have signed up with them in December to publish my music. Received a 180€ credit on my account for the first time in February. When I requested a payout, they simply denied my request and have been playing dead for more than 2 months now. Watch out. You will be scammed of your hard earned money if you sign up with this company! 0 customer service!! Now I cannot get them to even take down my work.

UPDATE: After sending several letters and trying to reach out, absolutely no response. they have stolen my earnings. My attorney is building a case as I'm typing. I’ll post an update here on how the legal matter goes.

April 12, 2021
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Rated 1 out of 5 stars

Do Not Sign Up! You will lose money!

After two more years of being with them, I sent them a total of 60 copies and for some reason more than half of those are showing as $0 earnings. They randomly have disappeared from their stock. The ones I did earn on does not even cover the cost of signing up to Feiyr and shipping them the package from Canada. I will update this review or remove it assuming they fix this situation but I have had little faith in them - it was a horrible mistake to sign up with them from the get-go. The good reviews on here seem fake - do not be fooled. I am expecting a refund on my sign up cost and an explanation on all the missing copies with no earnings.

May 24, 2020
Rated 5 out of 5 stars

Good choice for russian musicians

I'm a musician from Russia.
I chose among several distributors. Chose feiyr because of the price policy and what is Russian language. I am very satisfied with the service, my questions are answered and help me. I can also see the statistics on the auditions. And there is a very fast process of publishing songs.
Glad to be working with feiyr.

August 21, 2019
Unprompted review

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