fellahamilton.com.au Reviews 

56
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly, helpful staff and the exceptionally efficient service provided both online and in physical stores. People also consistently note the prompt delivery, secure packaging, and the wide range of beautiful, high-quality clothing options available. Though some reviewers were not happy with the fit, mentioning that items like sleeves or overall garment lengths were sometimes excessively long. Consumers appreciated when sizing exchanges were handled smoothly by the support team, but occasionally noted that certain products did not fully match expected color shades or online descriptions.

What people talk about most

Product

Users describe positive interactions with product, expressing overall satisfaction with the clothing items... See more

Quality

Reviewers highlight positive aspects of quality, expressing satisfaction with well-manufactured clothing and... See more

Staff

Customers consistently note positive experiences with staff, describing team members as very helpful and... See more

Service

Customers had positive experiences with service, highlighting the friendly and helpful nature of shop... See more

Delivery service

Clients share positive opinions on delivery service, noting that orders generally arrive safely in good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Essendon team pride themselves with their customer service. We like to engage and enjoy the experience with our customers. We are here to assist you in choosing the right outfit for your Occassion... See more

Rated 5 out of 5 stars

Size chart was accurate, important when I'm buying on line. Speedy delivery (although Austpost rang doorbell and disappeared by time I answered it). However garment was colour as advertised, fit well... See more

Rated 5 out of 5 stars

Shop Assistants were very helpful and professional. Cloths are well priced and manufactured, and they are Australian made. They also stock small sizes in their clothing, I find this very helpful.... See more

Rated 5 out of 5 stars

I had an amazing experience at the Fella Hamilton Norwood Store. From the moment I walked in, the staff were friendly and helpful. Anna and her team made the whole process smooth, ensuring I felt com... See more


Company details

  1. Women's Clothing Store
  2. Clothing Store
  3. Fashion Designer

Written by the company

Fella Hamilton has created stylish, high-quality women's clothing in Australia for over 55 years. Shop our ladies clothing online or at one of our 35 locations in-store. The brand's collections, including jackets, tops, dresses, and leisurewear, are crafted for quality and comfort. Emphasising versatile, well-made Australian fashion, a portion of the clothing is produced in Melbourne, with some collections accredited by Ethical Clothing Australia.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

56 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(56)

56 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy Peasy

Once order place, notification came through to say order had been received.
Updates to tracking and when item was to be arriving.
The process was seamless.

January 5, 2026
Advertisement
Rated 5 out of 5 stars

Karen and Helen are both wonderful…

Karen and Helen are both wonderful people they both really care about you as a person and as a customer. Karen has helped me endlessly with what looks good and what doesn’t. I can not fault the clothing or the cleanliness of the store but the winner for me is the people

January 15, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fella Hamilton Launceston

Fella Hamilton Launceston , our staff are friendly genuinely happy to help with whatever your needs maybe and our store is bright has a nice vibe, well set out and wheelchair accessible
Quality garments and accessories modern, stylish woman’s fashion

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Our customer service

The Essendon team pride themselves with their customer service. We like to engage and enjoy the experience with our customers. We are here to assist you in choosing the right outfit for your Occassion. We will offer you plenty of options because we want you leaving our store feeling fantastic. Honesty is what we do best and we will go above to ensure the customer leave our store happy and wanting to come back again

December 19, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

An amazing experience- Norwood

I had an amazing experience at the Fella Hamilton Norwood Store. From the moment I walked in, the staff were friendly and helpful. Anna and her team made the whole process smooth, ensuring I felt comfortable throughout. The customer service was top-notch, and I'll be returning! I am loving my new wardrobe.

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Staff and customer service

Fantastic Staff and customer service. The Mitcham girls are always helpful and polite. They go out of the way to help. I always leave the store looking fabulous. I love attending the Mitcham store Sip and Shop events.

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Customer service is paramount at our…

Customer service is paramount at our stores, our customers always leave with a smile on their face, and with quality garments. The team is always honest and respectful. We try to exceed customer expectations with every customer that comes into the store, making it a lovely experience for the customer and the fella hamilton team.

December 16, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great shopping experience

I visited the Fella Hamilton store at Balwyn Nth. The staff were very helpful in finding me lovely tops and pants for Christmas gifts and also for myself.. Very easy to find parking. I will be back 😊

December 16, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look