Fenityfashion Reviews 

169
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 139 reviews, reviewers had a great experience with this company. Consumers are frequently delighted with the superb quality and beautiful appearance of their items, with many people feeling confident and beautiful when wearing the brand’s pieces. People appreciate that the designs are stylish and the materials often feel nice and look exactly as pictured online. However, a small portion of people felt issues regarding order fulfillment; some mentioned not receiving items after extended waiting periods, and others pointed out tracking problems or receiving incomplete or defective pieces. Additionally, some reviewers noted inconsistencies in garment sizing, with reports of items being too small or having strangely long torsos, alongside comments about high shipping costs and unhelpful support when problems arose.

What people talk about most

Product

Consumers find product to be positive, highlighting the amazing quality and gorgeous designs that look even... See more

Quality

Customers consistently note positive experiences with quality, praising the beautiful fabrics, flattering... See more

Order

Users describe ambiguous experiences regarding their orders. While some reviewers highlight that the ordering... See more

Delivery service

People report ambiguous experiences with delivery_service, reflecting a wide range of differing opinions.... See more

Customer service

Reviewers mention ambiguous feedback about customer service, revealing starkly divided experiences. While... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I purchased a stylish outfit through the online platform. Support replied quickly when I asked about shipping. The support team was friendly and professional. Pricing felt justified by the quality. Ev... See more

Rated 4 out of 5 stars

I ordered a fashion set from the website. Response time was fast when I contacted the team. Support was polite and informative. The price was fair for the quality received. Everything went smooth from... See more

Rated 4 out of 5 stars

Ordered the Paloma dress for New Years, and it came as expected. Even tho it has a low cut it looked really flattering, as I used double sided tape on my chest. I have just ordered their Naomi skirt a... See more

Rated 4 out of 5 stars

Everything I ordered looks amazing and fits just right. The colors are vibrant and the fabric feels nice. I’ve already worn it several times and get compliments every ti


Company details


Contact info

3.8

Great

TrustScore 4 out of 5

169 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 48 hours

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3.8

All reviews

(169)

134 reviews in the last 12 months

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Rated 1 out of 5 stars

Received a dress with wire coming out…

Received a dress with wire coming out of the corset. They won’t respond to me now and I am so disappointed and sad. SHEIN quality and honestly horrible customer service. Not sure what I am able to do I might call my bank and dispute the charge. I received a totally broken dress so sad. It won’t let me upload pictures but I sent them multiple and 3 emails. Haven’t heard back.

September 19, 2025
Unprompted review
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Rated 1 out of 5 stars

Wrong item sent was never sorted

I received the wrong item as I bought the white polka dot top and by accident received the matching white polka dot skirt, so straight away I sent them an email saying i’ve received the wrong item and they got back quickly saying no problem they will send me the correct one soon. So I was completely happy and thankful that they were so understanding anyways after 2 weeks I then emailed again asking if by any chance the item had been sent out by now or if it was going to soon they just replied saying no it hadn’t been sent out yet. Anyways then a month go by and I ask again thinking it just got lost in all the other orders they must have or something however still was told it hasn’t been sent out. I then sent a completely fresh email again explaining the issue that I had the wrong item and that i’m happy for whatever solution but I just want money back or sent the correct item anyways they said the same thing again saying they will send the correct item to me as you can imagine this never happened. I reached out 3 times to try and sort this out and on each time ask multiple times if it had been sent out. It has now been about 6ish months since this has happened and i’ve obviously given up but thought I’m not particularly happy about this part of the customer service and don’t think I will buy from her again due to fear of loosing money again as the items are rather expensive which is a shame because the item from this shop are so beautiful.

March 1, 2025
Unprompted review
Rated 4 out of 5 stars

Cute

Lower quality than I thought but still super cute. Also I guess this style runs small. I was told the opposite so I stayed true to my size which is a small. I’m 5’6 135 and the small sleeve are super tight.

August 28, 2025
Rated 5 out of 5 stars

Fenity review

Im always happy with my orders from Fenity!The material and the fitting of the clothes are perfect everytime.And they have the cutest packaging.

August 25, 2025
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Rated 5 out of 5 stars

prettiest graduation dresses!

Got my graduation dress from them, the nymph dress was the name i think?? it fit perfectly and looked sooooo cute!!! Kind of wished i got the cecilia dress in cream too, but i was rushing. Very reasonable prices because im not paying for a £200 dress that im just gonna wear it once or twice. I definitely recommend fenity for u guys <3

July 1, 2025
Rated 5 out of 5 stars

I loved every order

I’ve been collecting FENITY pieces for a while now and I can say I own 2–3 items from every collection. The quality, fit, and attention to detail are always perfect. Every piece feels timeless and it’s become one of my favorite brands to rely on.

August 11, 2025
Unprompted review
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Rated 5 out of 5 stars

The main girl at the event

Honestly the style makes you feel so classy. I loved wearing their dresses for my vacations and a recent wedding (Athena dress), where everyone asked where I got it from. Can’t recommend them enough

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

my personal favorite

I’ve bought a few pieces and every single one fits beautifully it honestly feels like shopping straight from my Pinterest board.

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

Stunning

The set I bought is beautifully made and stunning. I was a little nervous about quality as I have not previously bought from them but am very impressed. I am absolutely in love with the set I bought.

Very excited to wear this and buy more Fenity in the future.

August 4, 2025
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Rated 4 out of 5 stars

The cutest brand!

I love this brand so much! Every piece of clothing I've ordered has been high quality. I always get compliments when I wear Fenity.

The only slight downside is the short return window and you have to inquire via email—I'm usually an XS but sometimes their XS is too small for me, but by the time I tried my item on, it would've been too late for me to get my return in on time.

Other than that, the clothes are affordable, trendy, chic, and most importantly: made well.

July 16, 2025
Unprompted review
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Rated 1 out of 5 stars

I don’t know who they’re using to…

I don’t know who they’re using to deliver packages but they’re being stolen. I ordered my birthday dress and it shows delivered but I don’t get it. I’m so disappointed in this company . I think they’re using Uber drivers who take pictures and then leave with packages

August 2, 2025
Fenityfashion logo

Reply from Fenityfashion

Hi there,

We’re really sorry this happened — we know how frustrating it is, especially when you’re waiting on something for a special occasion.

Your order was shipped with Veho, a reliable courier we trust. According to the tracking (VHYB7ZVHPQ28HK), your package was marked as delivered and includes a photo at the delivery location, which you (and anyone seeing this review) can view at https://track.shipveho.com

As with any postal service, once a package is delivered with proof, it’s considered fulfilled. Unfortunately, that also means we lose both the product and shipping coverage when it goes missing afterward.

We recommend checking with neighbors, building staff, or reviewing any camera footage of the building if available.

Thank you for understanding,
— Team Fenity 🤍

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