Nice product, poor communication, still waiting for a refund
I ordered a large faux fur throw from Fenrir and although it is a nice product it arrived with a couple of green stains on it. I contacted customer services and they asked me to send it back for an exchange and offered to cover postage cost later if I send a receipt. I emailed the photo of the postage receipt on the 11th March and still didn't get a refund and no answer to my emails.








