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Fenzy Reviews 

305
•
TrustScore 2.5 out of 5

2.5

Women's Clothing Store
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Company details

  1. Women's Clothing Store

Written by the company

Moda ed accessori di moda a prezzi pazzeschi. Per uno stile di vita sexy. Nuove tendenze dall'Italia!

Contact info

2.5

Poor

TrustScore 2.5 out of 5

305 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 24 hours

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2.5

All reviews

(305)

18 reviews in the last 12 months

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Rated 1 out of 5 stars

Very terrible experience

Very terrible experience. I returned the item weeks ago, but the seller still has not refunded my money. They do not reply to messages and ignore all support requests. I lost both my item and my cash. Do not buy from this dishonest seller! Avoid at all costs.

August 18, 2026
Unprompted review
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Reply from Fenzy

Dear client! Can you please indicate your order ID so I can find your order in the system. The parcels returned to our address are always refunded in 14 days after receiving them. So please contact us to our email so I can check your return situation. Thank you!

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Rated 1 out of 5 stars

They are unacceptable

They are unacceptable! While it appears to be a Greek site, returns are made to Slovenia at the customer's expense. Τhere is no telephne number to contact, and they are not answering to e mail.
I want to return a clothe which costed 40 euros and the return costs 50 euros!

March 12, 2026
Unprompted review
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Reply from Fenzy

Dear client,
this information is not correct. Greek customer have a possibility to return the article to: 1. Slovenian address or 2. Greek address which is BizCourier- Pactic – Fenzy/Inteko –
8th KM Varis Koropiou Ave. Koropi,
19400
Athens,
Greece

Rated 1 out of 5 stars

Actually not even one...

Actually not even one...!
Terrible! I bought a dress which was very cheap to make and did not lay on me... I filled out the return form... (there are no contact numbers) and when I went to the courier to send it (of course at my own expense, which they wrote in the email) they asked me for €57. The dress didn't even do that much... ridiculous!
Very cheap the quality of the clothes and nothing to do with what they show on the page!

November 7, 2025
Unprompted review
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Reply from Fenzy

Dear client!
First we want to say we're sorry if the dress you bought didn't fit you.
Secondly we would like to have more information regarding the additional 57€ you're talking about in your review. We never do such thing. For return you fill the return form, print it and send to the address you receive. So we're kindly inviting you to contact our customer support who will assist you in your matter.
Thank you!

Rated 1 out of 5 stars

Fenzy.de

Fenzy.de, Fenzy.it

This company uses domains of the countries where it sells (.it, .de) but the head office is in Slovenia.

It's the same for customers from Germany or Italy.

If there is a return, THE CUSTOMER PAYS THE SHIPMENT WITH TRACK NUMBER to SLOVENIA (because this is required by the company). From Germany for the return of a dress,I had to pay 20€ and the dress price was 40€.

A CHEAT.
PLEASE, READ WELL THE RETURN POLICY BEFORE BUYING.

On the other hand.
The sizes are not correct.

December 17, 2023
Unprompted review
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Reply from Fenzy

Gentile signiora,

non la trovo nel sistema degli ordini di FENZY ITALIA, che non tratta consegne in Germania.

Cordiali saluti!

Team Fenzy Italia

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Rated 5 out of 5 stars

Literally love the style

Literally love the style, the range of products are really huge.
They fit me perfectly I truly recommend Fancy!

April 6, 2022
Unprompted review
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Reply from Fenzy

Gentile cliente,

grazie della fiducia espressa. Sempre a sua disposizione sulla mail: info@fenzy.it.

Cordiali saluti!

Team FENZY ITALIA

Rated 5 out of 5 stars

Absolutely love the trendy styles this…

Absolutely love the trendy styles this store offers. The clothes fit me so well and look great on me. I really appreciate the quality of the goods it is so great that I will order the product in the future.

March 28, 2023
Unprompted review
Fenzy logo

Reply from Fenzy

Gentile cliente,

grazie della fiducia espressa. Sempre a sua disposizione sulla mail: info@fenzy.it.

Cordiali saluti!

Team FENZY ITALIA

Rated 5 out of 5 stars

Perfect !!!!

March 28, 2023
Unprompted review
Fenzy logo

Reply from Fenzy

Gentile cliente,

grazie della fiducia espressa. Sempre a sua disposizione sulla mail: info@fenzy.it.

Cordiali saluti!

Team FENZY ITALIA

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