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Fernovo (Quidie Limited) Reviews 

7,556
•
TrustScore 4.5 out of 5

4.7

Non-Bank Financial Service
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Review summary

Created with AI, based on recent reviews

Considering 1,456 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online application process is extremely quick and smooth, noting that funds often arrive directly in their bank accounts shortly after final approval. Consumers also deeply appreciate the clear repayment schedules, sensible short-term interest rates, and consistently helpful assistance provided throughout the entire transaction. However, some customers also noted frustrating issues with delayed responses and unhelpful communication from support agents when attempting to resolve account problems. A few reviewers experienced unexpected delays in receiving their requested cash funds or faced strict limitations on borrowing amounts despite maintaining a solid payment history.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting a very quick process and fast... See more

User experience

Users describe positive interactions with user_experience, highlighting a consistently fast and... See more

Payment

Consumers find payment and fund transfers to be a very quick and efficient experience. Reviewers frequently... See more

Customer service

Reviewers mention positive feedback about customer_service, highlighting quick responses and helpful support.... See more

Response time

Customers report great satisfaction and positive experiences with response times, highlighting exceptionally... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have taken loans through Fernovo multiple times, and my loan has been approved every time. This is my 5th or 6th successful approval. The application process is simple, the response is quick, and th... See more

Company replied

Rated 5 out of 5 stars

Unexpected bill left me stuck, easy application process, affordable payments to suit budget, clear on interest . Got me out of a temporary crisis . Thankyou so much

Company replied

Rated 5 out of 5 stars

Wow super fast process literally took 15 mins from start to finish. Funds in bank straight away. Nice little short term loan which is affordable. Thankyou fernovo

Company replied

Rated 5 out of 5 stars

Nice to be your customer again after a long wait, but mostly I like the way how they (Fernovo) did the properly eligibility checks and approved the loan based on this fact 😀

Company replied

Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Financial Institution
  4. Private Sector Bank

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

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4.7

All reviews

(7,556)

1,487 reviews in the last 12 months

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Rated 3 out of 5 stars

Unhappy with the amount offered when…

Unhappy with the amount offered when have previously paid all loans on time and never missed a payment

August 8, 2026
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Reply from Fernovo (Quidie Limited)

Thank you for taking the time to share your feedback, and we completely understand your frustration. It is totally understandable to expect a higher borrowing limit when you have built a great track record with us and always paid on time.
While a strong payment history is key, our borrowing limits are based on strict regulatory affordability checks, such as evaluating current income and living expenses, to ensure loans remain manageable. Because of these lending rules, strict caps are kept in place even for our most reliable customers.
Keeping your account details and income up to date in your profile helps ensure our team has the most accurate picture when your account is next reviewed for a limit increase.
We really value your loyalty and appreciate your business!

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