Excellent bank! Huge thanks to the team for their help in obtaining the loan — everything went quickly, smoothly, and with great care. The staff explained every step in detail, supported and guided me... See more
Company replied
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**update:** I tried transfer through wise.com and it worked for now smoothly **Original post:** The bank loan process is generally smooth and customer service are helpful for the most part and... See more
Company replied
Hi ferratum yes I must confess it true you are true helping alort. Shen I heard about the ferratum I said they are the same one like other ones. But now I can say ferratum is the best and a special lo... See more
Ferratum Bank provides quick and easy loan approval, and the process is simple. The costs can be high, but it works well when you need fast, short-term financing.
Company replied
Company details
Written by the company
Ferratum er et finsk finansieringsselskabet, som er en del af hovedselskabet Ferratum Group. Selskabet blev grundlagt i 2005 og opererer i dag i 25 lande, inklusiv Danmark. Med mere end 13 års erfaring på lånemarkedet, er Ferratum blevet en af verdens førende mobile banker, der tilbyder online forbrugslån og virksomhedslån. I Danmark går vores kerneprodukt under navnet, Ferratum Kredit, som er en fordelagtig kreditløsning til privatkunder. En af de helt største fordele ved Ferratum Kredit er den hurtige svartid og udbetaling. Med en Ferratum Kredit kan du låne alt fra 1.500 - 50.000 kr. Vi udbetaler alle dage, og du modtager pengene på din valgte bank. Du betaler desuden kun for det beløb, du reelt bruger. Det vil sige, at der blot bliver pålagt renter for det lånebeløb, der bliver trukket fra din kreditkonto. Vil du vide mere? Så besøg os på: www.ferratumbank.dk
Contact info
Lottenborgvej 24, 2800 , Kgs. Lyngby, Denmark
- 70 20 70 46
- kundeservice@ferratumbank.dk
- ferratumbank.dk
4.6
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
God service
March 22, 2024
Reply from Ferratum Bank
Hej Lindy.
Mange tak for de fem stjerner, det glæder os at du synes godt om vores produkt og service.
Du ønskes en rigtig god dag 😊
Med venlig hilsen
Ferratum Kundeservice Team
Really good experience
Really good experience. When I Really need it help me. You make me a happy customer.
. Ferratum thank you for your service and support 😊
March 19, 2024
Unprompted review
Reply from Ferratum Bank
Dear Tony.
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that we were able to assist you when you needed help and that you're happy with the service you received. At Ferratum, customer satisfaction is our top priority, and we're always here to support you whenever you need us.
If you ever have any more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Ferratum Bank!
Wishing you a pleasant day 😊
Best regards
Ferratum Customer Service Team
De behandler kunde fint og god service…
De behandler kunde fint og god service ned kommunikation .
February 21, 2024
Reply from Ferratum Bank
Hej Aurora.
Tak for din positive anmeldelse! Vi sætter stor pris på din feedback og er glade for at høre, at du har oplevet en god behandling og fin service fra vores side. Vi bestræber os altid på at opretholde god kommunikation og imødekomme vores kunders behov. Din tilbagemelding er meget vigtig for os. Hvis du har yderligere spørgsmål eller brug for assistance, er du velkommen til at kontakte os. Tak for at vælge os!
Du ønskes en dejlig dag 😊
Med venlig hilsen
Ferratum Kundeservice Team
Super service
December 22, 2023
Reply from Ferratum Bank
Hej
Vi takker for din feedback, og dine venlige ord. Hos ferratum stræber vi altid efter at levere den bedst mulige service og venlighed. 😊
Hvis du nogensinde har flere kommentarer, spørgsmål eller har brug for yderligere hjælp i fremtiden, er vores team altid tilgængeligt for at assistere dig. Tak for at vælge vores tjenester, og vi ser frem til at fortsætte med at betjene dig på den bedst mulige måde.
Mvh
Ferratum
Hurtig fair behandling
November 24, 2023
Reply from Ferratum Bank
Hej Michael
Vi takker for din feedback, og glad for du synes vi giver en hurtig behandling.
Hos ferratum stræber vi altid efter at levere den bedst mulige service og venlighed. 😊
Hvis du nogensinde har flere kommentarer, spørgsmål eller har brug for yderligere hjælp i fremtiden, er vores team altid tilgængeligt for at assistere dig. Tak for at vælge vores tjenester, og vi ser frem til at fortsætte med at betjene dig på den bedst mulige måde.
Mvh
Ferratum
Super god service og hurtig levering
November 21, 2023
Reply from Ferratum Bank
Hej Jens
Vi takker rigtig meget for de fine ord. Vi er rigtig glade for du er tilfreds med vores service.
Hos ferratum stræber vi altid efter at levere den bedst mulige service og venlighed. 😊
Hvis du nogensinde har flere kommentarer, spørgsmål eller har brug for yderligere hjælp i fremtiden, er vores team altid tilgængeligt for at assistere dig. Tak for at vælge vores tjenester, og vi ser frem til at fortsætte med at betjene dig på den bedst mulige måde.
Mvh
Ferratum
Very good services
November 15, 2023
Reply from Ferratum Bank
Hej Lonut.
Vi takker for din feedback. Vi er rigtig glade for at høre du fik en god service😊
Hvis du nogensinde har flere kommentarer, spørgsmål eller har brug for yderligere hjælp i fremtiden, er vores team altid tilgængeligt for at assistere dig. Tak for at vælge vores tjenester, og vi ser frem til at fortsætte med at betjene dig på den bedst mulige måde.
Mvh
Ferratum
It’s supper first 😊
November 2, 2023
Unprompted review
Reply from Ferratum Bank
I'm glad to hear that you had a great experience! If you have any more comments or questions in the future, feel free to reach out. We're here to assist you, and we appreciate your feedback. Thank you for choosing our services! 😊
Reply from Ferratum Bank
Det er dejligt at høre, at du har modtaget en god behandling og sætter pris på ærligheden. Vi værdsætter din feedback og forsøger altid at give vores kunder en positiv og ærlig oplevelse.
Hvis du nogensinde har flere kommentarer, spørgsmål eller behov for yderligere hjælp i fremtiden, er vores team altid klar til at assistere dig. Tak for din tillid til os, og vi ser frem til at fortsætte med at betjene dig på den bedst mulige måde.
Reply from Ferratum Bank
It's great to hear that you found everything clear, with straightforward rules and conditions, and that the service was both affordable and fast. We aim to provide transparency and efficiency to our customers. If you have any further comments or questions in the future, feel free to reach out. We're here to assist you, and we appreciate your feedback. Thank you for choosing our services!
Very fast and easy.
September 16, 2023
Reply from Ferratum Bank
Thank you for your feedback! We're glad to hear that your experience was very fast and easy. We strive to make our services efficient and user-friendly. If you have any further comments or questions, feel free to reach out. We're here to assist you, and we appreciate your support.
Very pleased with the offer and system.
August 29, 2023
Reply from Ferratum Bank
Dear Daniel,
We greatly appreciate your positive feedback and the 5-star rating! It's wonderful to know that you're pleased with the offer and our system.
Have a wonderful day! 😊
Best regards,
Ferratum Customer Service Team
Very helpfully
August 22, 2023
Reply from Ferratum Bank
Thank you very much for your kind words! We're delighted to hear that you found our service very helpful. Providing assistance and support to our customers is a top priority for us.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Your satisfaction is important to us, and we're here to help.
Verry fast and nice people to help and…
Verry fast and nice people to help and explain everything!
July 28, 2023
Reply from Ferratum Bank
Dear Teofil,
Thank you for your positive feedback and for the 5 stars!
We are please you had a good experience and happy for your credit.
Wishing you a pleasant day 😊
Best regards
Ferratum Customer Service Team
Reply from Ferratum Bank
Thank you so much for your positive review! We're thrilled to hear that you found our service very reliable and super fast.
Delivering a reliable and efficient experience is one of our top priorities, and we're glad to see that we met your expectations.
Reply from Ferratum Bank
Hello Lonica.
Thank you so much for your kind words! We’re glad to hear that you found our support helpful. We’re here to assist those in need, and it’s rewarding to know we’re making a positive impact. If you have any more feedback or need further assistance, feel free to reach out!
Ferratum Kundeservice Team
I really have had a good experience…
I really have had a good experience with you. I will recommend everyone to try it
June 19, 2023
Reply from Ferratum Bank
Dear Priscilla.
Thank you for your positive feedback and for the 5 stars!
We are pleased you had a good experience and that you are happy for your credit.
Wishing you a pleasant day 😊
Best regards
Ferratum Customer Service Team
Super service
June 14, 2023
Reply from Ferratum Bank
Hej Kjeld.
Du skal have mange tak for ros og stjerner!
Du ønskes en dejlig dag 😊
Med venlig hilsen
Ferratum Kundeservice Team
Very good,very fast,super
June 13, 2023
Reply from Ferratum Bank
Dear Vintila.
Thank you for your positive feedback and for the 5 stars!
We are pleased you had a good experience and that you are happy for your credit.
Wishing you a pleasant day 😊
Best regards
Ferratum Customer Service Team
Reply from Ferratum Bank
Hej Jørgen.
Du skal have mange tak for dine 5 stjerner og vi er glade for du synes vi gav dig en hurtig behandling, det sætter vi pris på at høre!
Du ønskes en dejlig dag 😊
Med venlig hilsen
Ferratum Kundeservice Team
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