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2.8
3 reviews
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Købte 3 pakke kinder æg hvori der manglede 1 skriver til kundeservice som så vil have billeder af forside bagside kvittering for køb og hvem der åbnede pakken.Da jeg ikke havde gemt den tomme pakke og kvittering kunne de ikke gå videre med sagen og hvem gemmer lige sin kvittering fra supermarkedet.Slut med at købe deres produkter
Et påskeæg til 55 kr. I Netto og så var det hult. Ferrero roche skulle skamme sig. Skuffelsen var nærmesr ubærlig fra ungerne og Mormor gik duknakker hjem og vi har ikke snakket med hende i en uge, selvom hun var her i dag.
Det er simpelthen under al kritik. Skam jer
Jeg har aldrig været ude for en dårligere kundeservice i mit liv, da jeg ringede til Ferrero Scandinavia i dag!
Man ringer op og spørg efter en mail adresse og får at vide at de har know name policy - det er helt i orden! Så får man at vide at man kan skrive til Ferrero´s hoved mail adresse, men den mail vil de ikke oplyse, den skal jeg selv finde!
Hvad sker der Ferrero??? Vågn op og kom ud af hullet!
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