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Company details
Written by the company
Fertypharm ofrece soluciones de alta calidad para la salud reproductiva. Con atención personalizada y envíos rápidos, es una opción confiable para quienes buscan bienestar. Somos la primera empresa española especializada en crear nutracéuticos para la fertilidad femenina, masculina y embarazo. 10 años de Pasión por la vida.
¡Nueva Formulación FertyBiotic Mujer!
Written by the company
- 📌 Ácido fólico y vitamina D 💡 ¿Por qué son tan importantes? ✅ Ácido fólico → Ayuda a prevenir defectos del tubo neural en el feto en desarrollo y al crecimiento de los tejidos maternos durante el embarazo. 👉 Pero no cualquier ácido fólico… Quatrefolic® es su forma activa y tu cuerpo lo absorbe mejor. ✅ Vitamina D → Contribuye a la absorción y utilización normal del calcio, así como al funcionamiento del sistema inmunitario y al proceso de división celular. 👉 Muchas mujeres tienen niveles bajos sin saberlo. ⚠️ ¿La buena noticia? 💊 Con una complementación adecuada, podemos mejorar estos niveles y obtener sus beneficios.
Entrega en 48/72h
Envío gratis a partir de 65€ para la península
Entregamos en 48- 72 hora laborables (no tiene en cuenta festivos ni fin de semanas).
*El envío será gratuito únicamente cuando el pedido supere la cantidad de 65€ y el destino del mismo sea dentro de la península (no incluye Islas Canarias ni Baleares)
Contact info
C/ Sant Martí de I'Erm, 1, 4º3,Barcelona, 08960, Sant Just Desvern, Spain
- +34 902 884 264
- help@fertypharm.com
- fertypharm.com
4.1
Great
733 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not responding customer’s questions
Not responding customer’s questions. Fertypharma customer support team promised to send a code in the email, but never did. I sent follow up emails, not answering. Quite disappointed.
November 15, 2025
Reply from Fertypharm
Hello, good morning.
We are sorry for your experience.
To be able to assist you and consider a discount code, please write to help@fertypharm.com indicating your name and, if applicable, your order number.
We will reply as soon as possible.
Everything is always on time and they…
Everything is always on time and they are always very responsive by email. Recommended 100%!
September 26, 2025
Reply from Fertypharm
Hi Alessandra, thank you very much for sharing your experience. We're glad to hear that everything is always on time and that you find our email responses very responsive. We really appreciate your recommendation!
Fertypharm Customer care team
Fast and efficient
August 11, 2025
Reply from Fertypharm
Hello P. Berlin,
Thank you very much for your kind review. We are delighted to know that your order was handled fast and efficiently, as this is exactly what we aim for.
Your satisfaction is very important to us, and we hope to assist you again soon.
Best regards,
Fertypharm Team
The product is excellent and the…
The product is excellent and the shipping fast and very acccurate
April 27, 2025
Reply from Fertypharm
Dear Marco,
Thank you very much for your kind words! We're delighted to hear that you found the product excellent and that the shipping was fast and accurate. We are here to serve you, and we truly appreciate your trust in us.
A warm greeting from the entire Fertypharm team – we’re always here for you!
Never arrived
Ordered for 200 EUR, a month later it's not shown up, and no reply from fertypharm, have tried to reach them several times.
January 5, 2025
Reply from Fertypharm
Hello Malin,
We sincerely apologize for the inconvenience and the delay in getting back to you regarding your order of 200 EUR.
We have been investigating why your order has not yet arrived and discovered that it is due to a Spanish health inspection affecting UPS shipments. We have been working diligently to resolve this situation and expect to ship your order within the following days.
We understand how frustrating this delay can be and appreciate your patience. If you have any further questions or concerns, please feel free to let us know.
Fertypharm Team.
Product Open when received (After waiting 4 weeks for delivery)
I have just received my order after waiting 4 weeks for it to arrive and the seal on the FertyBiotic is open so this cannot be used. I have been referred by my doctor to use Fertypharm as part of my IVF journey and due to their lengthy delivery and now products arriving already open this is not possible. I will be speaking to my doctor for another option. Please send a courier to collect your products and refund me.
January 31, 2025
Unprompted review
Reply from Fertypharm
Hi Natasha,
We sincerely apologize for the inconvenience caused by receiving an item with a broken seal, especially after such a long wait. As a gesture of our commitment to your satisfaction, we have processed a full refund for all the products in your order to your original payment method. Additionally, we have re-shipped your entire order at no cost to you.
If you have any other questions or concerns, please feel free to let us know. We appreciate your patience and understanding.
Fertypharm Team.
I ordered December 2 and I had no…
I ordered December 2 and I had no delivery date. I asked twice the support to answer but I had no answer. Now I am asking for reimbursment and still no asnwer. Very bad
November 29, 2024
Reply from Fertypharm
Dear Hugues,
We understand your frustration and sincerely apologize for the inconvenience caused. We have reviewed and attended to your case, and our team has taken the necessary steps to address the issue.
If you have any further questions or wish to discuss this matter further, please let us know. We remain at your disposal and appreciate your patience and understanding.
Sincerely,
The Fertypharm Team
Reply from Fertypharm
Hello Eliane,
Thank you so much for sharing your feedback. We’re delighted to hear that your experience buying our products was so good. Providing a positive and efficient shopping experience is our priority, and your satisfaction encourages us to continue improving.
If you have any questions or need further assistance, please don’t hesitate to contact us. We’re here to help.
Best regards,
The Fertypharm Team
Really efficient in delivey
Really efficient in delivey. 5 working days and in a foreign Eu Country
September 1, 2024
Reply from Fertypharm
Hello Marta!
Thank you so much for your feedback! We're thrilled to hear that you found our delivery really efficient, even to a foreign EU country within 5 working days. Providing fast and reliable service to all our customers is a top priority for us.
Best regards,
Team Fertypharm
Reply from Fertypharm
Hello Siri!
Thank you so much for your feedback. We're thrilled to hear that you're consistently satisfied with our shipping speed! We always strive to maintain this level of service. Your continued satisfaction is our top priority. Looking forward to your next visit!
Best regards,
Team Fertypharm.
Reply from Fertypharm
Hola Marina
¡Gracias por tomarte el tiempo para dejarnos una reseña tan positiva! Nos alegra mucho saber hemos cumplido las expectativas. Estamos comprometidos a seguir trabajando continuamente y ofrecer un servicio excepcional. ¡Tus palabras nos motivan! Agradecemos sinceramente el elegirnos y confiar en Fertypharm. Esperamos seguir siendo tu elección número uno en el futuro.
Atentamente,
Equipo de Fertypharm.
Why do I have to enter my data again…
Why do I have to enter my data again and again?
This is the 4th order where is my discount?
February 6, 2024
Reply from Fertypharm
Hello Yuri, we understand your frustration with having to enter your data repeatedly. We want to assure you that we value your time and convenience. However, our policy regarding security and data protection prohibits us from storing sensitive information such as your personal data in order to safeguard your privacy. We sincerely apologize for any inconvenience this may cause you. We appreciate your feedback and are constantly working to improve our processes to provide you with the best possible experience.
Thank you.
Reply from Fertypharm
Hi Maud
We’re glad to hear that you’re satisfied with our products! We apologize if we currently don’t offer services in French. We’re always working to improve and expand our services to cater to a wider audience. Your feedback is greatly appreciated. Thank you for your support!
Reply from Fertypharm
Hello Ionela Pilat
Thank you for taking the time to leave us such a positive review! We are very happy to hear that we have met your expectations. We are committed to keep working continuously and provide exceptional service, your words motivate us! We sincerely appreciate you choosing us and trusting Fertypharm. We hope to continue to be your number one choice in the future.
Yours sincerely,
Fertypharm Team.
We didn’t receive the product
We didn’t receive the product, we ordered it on the 25 of October! So we can say nothing about it!
October 25, 2023
Reply from Fertypharm
Dear Ilaria,
We deeply regret any frustration and inconvenience caused by the delay in receiving your order. We understand your concerns and take them seriously.
Upon investigating the matter and contacting the shipping company, they have explained that there was an issue with the delivery address, contributing to the delay. We also have confirmed that your order was indeed delivered yesterday.
We genuinely apologize for any inconvenience caused. If there's anything we can do or if you have any further concerns, please don't hesitate to reach out to us directly.
¡May you have a lovely day!
Sincerely,
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