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2.2

Poor

TrustScore 2 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Worst company ever

Worst company ever! If I could rate a negative I would!

Bottle was more expensive than buying directly from Owala! Open/close clip is faulty and flimsy.

Queried it to be told to send a video which I already did in the first instance. Sent video again and was told it would be referred to the product team.

Followed up on my complaint just to receive an email stating it is now outside the return window of 14 days.

Owala offers a 30 day return.

Jay Walt who I have been communicating with is subsequently ignoring my emails.

Stay far away from Fevior as a company, short cut money making, dishonest and over priced! NO customer service!

March 15, 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Was told 2 times my order was delivered which was not true, and then was told i will get refund which never happened ..
Scam!

September 1, 2023
Unprompted review
Rated 1 out of 5 stars

I had two orders

I had two orders, I did not receive either of them. They say they were delivered, they were not, I have a camera, they never came. Now I can’t contact them, the link won’t work. Total SCAM!!!

September 1, 2023
Unprompted review
Rated 1 out of 5 stars

MY PACKAGE SAYS "DELIVERED" BUT I HAVE NOT RECEIVED IT

I placed an order through Fervoir on 7/20/2023 and have been tracking my order the entire time. The tracking number shows "delivered" on 8/19/2023 but I have not received a single thing.

I am frustrated because I've been waiting over a month for my items and the thought of it being delivered to another address or even stolen is very upsetting, even though I have the correct address on file.

I've sent several emails and no has responded. If this is not handled, I will proceed with further measures.

August 19, 2023
Unprompted review
Rated 1 out of 5 stars

Scam

Scam! The order never got delivered, even if on their tracking website the order appears as being delivered. 😡

August 6, 2023
Unprompted review
Fervoir logo

Reply from Fervoir

Hi I have had a few phone calls recently for orders of clothes off me turns out you ordered from fervoir.com not fervoir.co.uk

We sell sec toys

I have found info for them so hoping you or anyone else that’s had been affected by these scammers can reach out they seem to be based in China

There number is on there you could try adding on WhatsApp maybe see if there on there but I do know many Chinese use WeChat

https://who.is/whois/fervoir.com

Hope this helps

It’s not fair to get negative reviews left for completely different type of website although I do understand

Rated 1 out of 5 stars

This company is a scam

This company is a scam. I placed order on 6/8 I have been in contact with company several times requesting refund since nothing ever came. They use track 678 which I am told is also a scam. Do not waste your money.

July 12, 2023
Unprompted review
Rated 1 out of 5 stars

Disgusting unprofessional and…

Disgusting unprofessional and unhygienic you’d need a clap test just buy opening the parcel!

April 15, 2021
Unprompted review
Fervoir logo

Reply from Fervoir

I am sorry you feel that way however the store has been offline for sometime you have not purchased anything from us or contacted us this is clearly a negative review for no reason at all

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