Horrible customer service
First and foremost, their customer service takes forever to respond, definitely not a good sign for other business owners out there. I was a lifetime purchaser from way back and they treated me like I was just another nuisance. They closed my account multiple times if it isn't active for a few months. More importantly, they make you pay to reactive your account. As an ecommerce business, customer support is the core to keeping your business afloat. If they answer your issue 6 months later, well, you'll find your customers going elsewhere.
Just an horrible experience, and would not recommend it to anyone who wants a run and monetize a legitimate business. I'd recommend Shopify, WordPress, or Simvoly. Especially when starting out. Don't waste your hard earned money, time, and effort trying to figure out how to use this.
The interface is outdated, convoluted, and the design is just an eye sore. Do you really want to start from scratch on every aspect of your business?
As well as, their "premium" themes are just slightly better their free ones. I lost my money, and don't expect to get it back from these people.
While, I admit that some of my complaints are subjective, I tried to be as objective as possible.
Cons
1. Customer service is barely active
2. UI/UX is super out dated and difficult to use
3. The free themes are ugly, and their "premium" themes are just slightly better. But not that much more.
4. They close your account when inactive for a few months.
Their are so many more well established platforms that are so much easier to use and get your business up and running faster.
August 2, 2022
Unprompted review