Although, I wear 38 size mostly, I had to exchange the size for 39; perhaps it’s because I have bunions. The Fessura team responded quickly to all my inquiries and was very helpful during the proces... See more
Company replied
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Can’t recommend the Change Shoe highly enough. It’s very comfortable, stylish, echo friendly and the colors for the changeable bands are super.
Excellently cushioned lite weight and beautiful for a long day wear.
I love Fessura shoes and was amazed by their customer care! Original fresh design, super comfortable (I love their cork insole) and amazing quality! I didn't know the brand, but gave their s... See more
Company replied
Company details
About Fessura
Written by the company
Contact info
Via Don Minzoni 19, 63812, Montegranaro, Italy
- +390734893535
- customercare@fessura.com
- fessura.com
4.8
Excellent
741 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 42% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Awesome sneakers
Although, I wear 38 size mostly, I had to exchange the size for 39; perhaps it’s because I have bunions. The Fessura team responded quickly to all my inquiries and was very helpful during the process. I would highly recommend these sneakers. They are the BEST most comfortable sneakers with a lot of support, I ever had. They had become my favorite sneakers; I wear them daily. I got the brown ones, which are very versatile for winter. No doubt, I will buy them again!
November 29, 2025
Reply from Fessura
We’re thrilled to hear that our team was quick and helpful with your size exchange, and that the sneakers have become your daily favorite. It’s great to know that you find them comfortable, supportive, and versatile. Comments like yours confirm that we’re achieving our goal of combining quality, comfort, and style.
Reply from Fessura
We’re glad to hear that you find our product perfect and excellent. Providing quality and comfort is exactly what we aim for.
Reply from Fessura
We’re glad to hear that the packaging and shipping were fast and that you’re enjoying your shoes. Providing a smooth and reliable experience is exactly what we aim for.
Same like in description
Same like in description, and delivery not take to long very good quality...
November 12, 2025
Reply from Fessura
We’re glad the product matched the description, the delivery was quick, and you’re satisfied with the quality. Ensuring a reliable and smooth experience is exactly what we aim for.
Reply from Fessura
We’re glad to hear that your shoes are both comfortable and elegant. Creating footwear that combines style and comfort is exactly what we aim for.
Reply from Fessura
We’re glad to hear that your order arrived quickly and well packaged. Ensuring a smooth and reliable delivery is exactly what we aim for.
Reply from Fessura
Nos alegra saber que tu experiencia con Fessura ha sido maravillosa. Trabajamos para que cada paso, desde el diseño hasta el uso, sea único y cómodo.
Super very contractor with the service…
Super very contractor with the service as well as fast delivery good quality of shoes to use
October 8, 2025
Reply from Fessura
We’re glad to hear you’re satisfied with our service, the fast delivery, and the quality of our shoes. Making sure every step, from order to use, is smooth and reliable is exactly what we aim for.
The delivery was very fast.
The delivery was very fast.
Sneakersnfit very well and are very comfortable.
True size
October 7, 2025
Reply from Fessura
We’re glad to hear that your sneakers arrived quickly and fit perfectly, providing the comfort you expected. Ensuring a smooth delivery and the right fit is exactly what we aim for.
Website was easy to follow and it had…
Website was easy to follow and it had all the products I required. Postage was also very efficient
September 3, 2025
Reply from Fessura
Great to hear your experience was smooth from start to finish! We’re glad you found everything you needed and received your order quickly. Enjoy your Fessura sneakers!
Reply from Fessura
We’re so happy to hear that you love your Fessura shoes! Thank you for your kind words, enjoy every step in style and comfort.
such fast shipping and the best quality…
such fast shipping and the best quality shoe! I will be ordering from fessura for a long time!
August 13, 2025
Reply from Fessura
That’s amazing to hear! We’re thrilled you love the quality and speed. Can’t wait to keep walking this journey with you.
Quality dropped overtime
Overall they have really nice shoes but with time the quality dropped. They removed the stitching and some of the shoes had the outersole come off really fast like it was for my latest purchase (Edge X) after only one month of wear.
Already contacted customer support and the only thing they did was to thank me for the suggestion(stitching).
August 15, 2025
Unprompted review
Reply from Fessura
We’re really sorry to hear about your experience, and we truly appreciate your honest feedback. Quality and durability are core values for us, so we’ll make sure your comments reach our product team. Please reach out to our customer service — we’d like to look into your case and find the best way to make it right.
I use three different models of your…
I use three different models of your shoes and I am very happy! Thank you!
July 13, 2025
Reply from Fessura
That’s fantastic to hear! We love knowing you’re enjoying different Fessura models — versatility and comfort are what we aim for every day.
Quick and reliable delivery.
July 10, 2025
Reply from Fessura
Glad to know your order arrived quickly and smoothly — reliability is key to the Fessura experience.
Reply from Fessura
Great to know you’re happy with both the products and the fast delivery. That’s exactly the Fessura standard!
Top delivery and immediate reply by…
Top delivery and immediate reply by customer care. Shoes super light and ideal for summer season
June 25, 2025
Reply from Fessura
Thank you so much!
We’re glad you enjoyed the fast delivery and quick support, and even happier that the shoes are keeping you light and fresh this summer!
The best snickers ever.
June 13, 2025
Reply from Fessura
Thank you so much! We're thrilled to hear you think they're the best sneakers ever. That means the world to us!
Love these shoes
Love these shoes
Shipped fast
The shoes are very comfortable. I can wear them all day. Good quality shoes.
April 8, 2025
Reply from Fessura
Thank you so much for your feedback!
We’re happy to hear you love the shoes, that they arrived quickly, and that they keep you comfortable and stylish. Stay tuned for our upcoming drops!
Very beautiful light weight and comfortable
May 2, 2025
Reply from Fessura
Thank you for your kind words!
We’re glad you find our shoes beautiful, lightweight, and comfortable.
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