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FetchApp is the easiest way to sell digital goods such as music, videos, photos, e-books, PDF's, or software online. We seamlessly integrate with popular payment systems like Shopify, WooCommerce, and PayPal.
United States
4.1
5 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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The guys at FetchApp are great and so is the service! Been with them for a couple of years now and never had any issues other than ones I've created myself, and FetchApp were great at helping me to resolve them.
Reply from FetchApp
Thank you so much for your lovely review! We really super appreciate it - and you! Thanks for using Fetchapp! 🤗
Absolutely perfect customer service! My bank failed to pass an automatic, monthly payment AND failed to notify me about it. The funds were in my account but for some reason that my bank can not identify, the bank messes up. FetchApp gave me all the time I needed to sort the issue and were brilliant and as a sufferer of depression, anxiety, and a few other conditions, I can only use compassionate, understanding and exceptional suppliers and so I will be sticking with FetchApp for my EMP mp3 music sales [ArtechQPM is my tech startup] on-going and I absolutely recommend them!
Reply from FetchApp
Thank you so much for your lovely review! We're thrilled that you're pleased with our service and customer support and we're happy to have you on board! :)
- The Fetchapp Team
I really like Fetch...you do have to watch your receipts, but I found that the problems tended to be as a result of the store not properly identifying your items. I recently found this issue on a multiple purchase of spag sauce. Only one bottle was properly identified; the rest were not. When Fetch only gave me credit for one, I pointed out the error and within a few days they had corrected the error and gave my points.
Horrible, practically no existent customer service. Digital orders are being charged & paid but are NOT being delivered consistently, and I can get no assistance through FetchApp
Was a great e-commerce tool but deteriorated dramatically in 2016. Very frequent and long outages of the platform caused significant loss to our business.
It looks Fetch App is suffering significant legacy issues and unable to deliver at the moment.
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