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Rated 1 out of 5 stars

Unfortunately in with the change in ownership and formula for Fetch I experienced the following: - 1 Emails requests why I was being charged for a international Payment fee from NZ $2.77 = Reply... See more

Rated 5 out of 5 stars

Convenience was the main attributing factor in purchasing Fetched, dog food delivered, fresh and pre packed serving sizes means our kids can feed the dog and we know he's getting the right amount of f... See more

Company replied

Rated 5 out of 5 stars

I have used Fetchedco for the past two months and my dogs couldn't be happier, healthier and more content with this product. It has been an amazing turn around for my Labrador particularly. The he... See more

Company replied

Rated 5 out of 5 stars

We often used to find food left in our Labrador's!!! bowl each morning, but since the switch to fetched he is at the back door waiting for his food each night, his coat is shinier and to top it off th... See more

Company details

  1. Pet Supply Store

Information provided by various external sources

High Quality Australian Made Dog Food Delivered To Straight Your Door, Calculated By Our Animal Nutritionist To Perfectly Suit Your Dog's Needs.


Contact info

4.0

Great

TrustScore 4 out of 5

141 reviews

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Rated 1 out of 5 stars

After looking at the ingredients

After looking at the ingredients, I could not purchase this food because the percentages of ingredients did not add up, so what was actually in there? I emailed the company and did not receive a response but kept getting emails asking me for my feedback. Terrible communication, ask me to reply and then not read the email when I did reply!

April 28, 2021
Rated 4 out of 5 stars

Biscuit review

Yes my does eat it i think it would be a little better if it a little smaller I have small dogs and they like small biscuits but they still liked it and eat it

April 27, 2021
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Rated 5 out of 5 stars

Great

Excellent food

April 16, 2021
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Reply from Fetchedco

Thanks Heaps MS😊

Rated 5 out of 5 stars

Pooky loves her new meals now and all…

Pooky loves her new meals now and all the other dogs are jealous of her!
When she was in her transition she would draft out the Fetched and eat it first. Lets hope it helps with her Lupus.

April 14, 2021
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Reply from Fetchedco

haha lucky Pooky, the queen of the house now! so interesting to hear how she picked out the Fetched kibble.😄 Look forward to hearing if it does help with her Lupus.

Rated 3 out of 5 stars

Otis actually broke his paw in 3 places…

Otis actually broke his paw in 3 places before your box arrived. He has a plastic cone shape around his head to stop him licking the cast . So we kept him on his usual diet till he gets the all clear from vet. service and pet food look ok but a lab will
eat anything!

April 14, 2021
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Reply from Fetchedco

Hey so sorry to hear about Otis.. that doesn't sound nice at all! Give the poor boy a pat from us! Hope he is on the mend and when he can get a taste of Fetched will love to see how he goes. (you're right though, a lab rarely knocks back a feed😄)

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Rated 5 out of 5 stars

Recently switched our standard Groodle…

Recently switched our standard Groodle to Fetched and he loves it. He used to graze at his food all day, and I could tell he wasn't enjoying his kibble, even though it was a very high Quality one. But he now really enjoys his food. He eats it all up very quickly. I don't feel sorry for him anymore when it comes to eating his meals. It's all individually packed, so it's beautiful and fresh and obviously takes yummy Thankyou Fetched. Koa is a very, very happy customer.

April 1, 2021
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Reply from Fetchedco

Well, we love Koa too! thanks so much for the fantastic review and so good to hear Koa now enjoys his dinner!! 😁

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Rated 4 out of 5 stars

great product

great product. reasonable price unfortunately. it was not the right kibble for my schnoodle allergies. seems he is allergic to kangaroo.
thanks

March 12, 2021
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Reply from Fetchedco

Such a Shame to hear it Fetched didn't work for you! but thank you so much for taking the time to leave a nice review :) all the best with finding the correct food!

Rated 5 out of 5 stars

Easy to use web site.

Easy to use web site.
Fast service and delivery.
Handy guides and tips supplied with product.
Great healthy ingredients.
Best of all my dog loves it.
Has to be worth 5 stars.
Thank you.

March 8, 2021
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Reply from Fetchedco

Hey Dave. thanks for the great review! Love having Tucker in the Fetched Fam :)

Rated 5 out of 5 stars

Convenience with many other benefits

Convenience was the main attributing factor in purchasing Fetched, dog food delivered, fresh and pre packed serving sizes means our kids can feed the dog and we know he's getting the right amount of fresh kibble. The fact he loves it is an added bonus. Our dogs weight and coat already looks healthier within 3 weeks!

March 6, 2021
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Reply from Fetchedco

Wow, love hearing reviews like this - when the hooman and the pooch are really loving the benefits of Fetched. Thanks for the awesome review Lara!

Rated 5 out of 5 stars

Fantastic!

My dog LOVES these biscuits which is amazing because she doesn't like any other dog biscuit that we have tried. I love that they stay fresh. The customer service is fantastic too! I really hope cat biscuits become a product line!

March 1, 2021
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Reply from Fetchedco

Hey Alysse, so excited to hear Lily is woofing her new fresh food!! 😉
thanks so much for the kind review.... and cat biscuits, we'll have to see what we can do ;)

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Rated 5 out of 5 stars

We had a great experience with Fetched…

We had a great experience with Fetched - amazing service and fast delivery 😊 More importantly our dog loves Fetched food so much - we’ve noticed that Milo got more healthier and energetic after switching to Fetched. We’re absolutely happy that we discovered Fetched ❤️

February 25, 2021
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Reply from Fetchedco

Hey Yeri & Milo, thanks for the 5⭐ review! Very kind and so happy to hear Milo is going so well on Fetched 🤗

Rated 4 out of 5 stars

My dog Emma loves the flavour of the…

My dog Emma loves the flavour of the kangaroo biscuits, but strangely does not look satisfied with the volume she is supposed to be eating according to the weight she is.

She is always usually satisfied when I've given her the previous food and now sniffs around after and also in the morning looking hungry so I am not sure nutritionally it is enough for her?

Thank you so much.

Regards

February 22, 2021
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Reply from Fetchedco

Hey Amorette,
Thanks for the review, glad emma likes Fetched but very interesting that it doesn't seem enough! we will send you an email with the Nutritional information to compare with the previous kibble. Maybe we need to relook at her credentials again. we will be in touch.
Cheers,
Nigel

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