Really friendly, helpful and generous people running this bike shop on Cheltenham road Bristol. Extremely knowledgeable and keen to help, even when it is way beyond the scope of the original job. A sh... See more
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Great communication. Easy - next day drop off. Friendly staff. 1 day turn around of rear wheel issue. Good explanation of all work carried out. Great follow up advice on a number of things. Can'... See more
After the closure of an e bike shop in Bristol that we had been using for 12 years we were left with an e-bike in dire need of a service. We tried another well known shop in Bristol to service it but... See more
I've been to Fettle a few times now and it's just really easy and hassle free. Plus they do a fast job and are really nice about it. Nothing to complain about!
Company replied
Company details
Written by the company
At fettle, we’ve put the ‘service' back into bike servicing by providing the fastest, simplest and most convenient way of helping you get back on the road and keep safe in the saddle. With all services and repairs bookable online and through the app, we're combining old school expertise with tech-led innovation. With a network of repair workshops across London (we'll also collect your bike from you), we're currently crowdfunding to take fettle to the rest of the UK.
Contact info
156-164 Cheltenham Road, BS6 5RE, Bristol, United Kingdom
- 441174634017
4.6
Excellent
18 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 26% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Regular Fettle customer
I've been to Fettle a few times now and it's just really easy and hassle free. Plus they do a fast job and are really nice about it. Nothing to complain about!
May 14, 2026
Unprompted review
Reply from Fettle. Faff-free bike repair | fettle.cc - Bristol
Amazing! It's fantastic that we could impress you with the hassle-free service and we are grateful for you taking the time to share this excellent review and rating! If we can ever lend a hand again, we're always happy to help. Many thanks.
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Brilliant service and convenient
Brilliant service and really straightforward. Chris checked and diagnosed the issues while I was there, and fixed them within 15 minutes
March 18, 2026
Unprompted review
Reply from Fettle. Faff-free bike repair | fettle.cc - Bristol
Thank you so much for the excellent review! We're thrilled to hear that Chris was able to fix the issues with your bike within such a short time! We truly appreciate your feedback, and we hope to have the pleasure of assisting you again in the future.
Brilliant service
A complete, Faff-Free bike repair as suggested in your advertisement! Great service….
July 8, 2025
Unprompted review
Excellent knowledgeable staff
Well, where to start!
Excellent knowledgeable staff.
July 2, 2025
Unprompted review
Very quick and effective service
Very quick and effective service. Transparent with all of their services and modifications. Ride like new really made the bike ride like new. Highly recommend to keep your bike in top shape.
June 17, 2025
Unprompted review
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Really friendly and reasonable prices
Really friendly and reasonable prices
June 20, 2025
Unprompted review
Great communication.
Great communication.
Easy - next day drop off.
Friendly staff.
1 day turn around of rear wheel issue.
Good explanation of all work carried out.
Great follow up advice on a number of things.
Can't fault the service.
June 20, 2025
Unprompted review
For all my viaists
For all my viaists, I received fast, friendly knowledgeable. Jessie and Dave Bristol branch are a solid team. Thank you !
June 12, 2025
Unprompted review
Fabulous
Amazing service, really good repair, really nice guy, my bike rides like a dream, all at an affordable price. Very happy
June 10, 2025
Unprompted review
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Brilliant communication and service
Brilliant communication and explanation of charges. I really appreciate having a monthly payment option which helps with managing the cost.
May 24, 2025
Unprompted review
Great job
After the closure of an e bike shop in Bristol that we had been using for 12 years we were left with an e-bike in dire need of a service. We tried another well known shop in Bristol to service it but after looking at the bike they said they were unable to help. We then found fettle bikes on Cheltenham Road Bristol who were very professional and said bring it down and we will assess it for you. They assessed it, gave us a quotation which we agreed to and carried out the work. The bike was in a bit of a poor state but after a week or so, due to fettle having to wait for spare parts we had the bike returned to us back to its former glory. Fettle staff kept us updated each day with a text message and when we received the bike back and gave it a test drive we can confirm that fettle had done a fantastic job and we would recommend them to anyone. Thank you. Mike Hemmings
May 6, 2025
Unprompted review
Great fast service🔥💯
May 9, 2025
Unprompted review
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Really friendly
Really friendly, helpful and generous people running this bike shop on Cheltenham road Bristol. Extremely knowledgeable and keen to help, even when it is way beyond the scope of the original job. A shop run by cyclists for cyclists. Support them with your trade.
April 26, 2025
Unprompted review
Great service
Friendly, knowledgeable and helpful staff.
Great communication.
Quick, top quality service.
Bike looked and rode like new.
April 16, 2025
Unprompted review
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