Feyral Reviews 3,617

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

I Have ordered my Feyral Joy twice, both were great options, the quality is high and also the service is great 100% recommended.

Rated 5 out of 5 stars

Three Feyrals so far, all the same results: Tears of joy, the moment they see their beloved hairy friend portrayed in that jewel, they get emotional… These is an original idea, a unique gift, a gr... See more

Rated 5 out of 5 stars

Highly recommend. The finished product is genuinely beautiful and the detail is incredible - right down to the shape of the cat's collar charm. Unmistakable likeness. Feyral were also great at keeping... See more

Rated 5 out of 5 stars

Impressed by the step by step details that I received for each process of the fabrication. My wife and I found the work to be stunning! As a matter of fact, I had intended to film the experience o... See more

Company details

  1. Jewellery Manufacturer

Written by the company

Designed in Italy 🇮🇹 Create your unique piece of jewelry using your pet's favourite photo ❤️ "Such a love... Deserves more"


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Terrible Misleading Service

Ordered on the 5th Dec, well within their "in time for Xmas" slogan on their website. Nothing has even been dispatched yet. No reply to 2 emails.

I'm afraid this company is a case of "we'll take your money and then maybe you'll get your item, at some point in the future, if you're lucky."

December 5, 2023
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Rated 1 out of 5 stars

PLEASE AVOID. This is a real review.

I assume most of these positive reviews are fake. Read the wording on them they are very similar!

Process times are outrageously long. Ordered on the 3rd December. Only now getting confirmation on the 14th that it was posted and that it will arrive on the 21st. Why on earth it takes so long to create a very simple product and the take so long to send it is beyond me. So many other companies provide the same service and get it to you within a few days.

I would have never ordered if I had known it would take this long.

December 14, 2023
Unprompted review
Rated 5 out of 5 stars

Great product

Amazing product with great updates throughout the production process. My wife loved the final item that arrived very promptly after ordering. Great personalised and handmade item.

November 16, 2023
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Rated 3 out of 5 stars

Unreliable but eventually they respond

It’s been an awful experience so far. It’s been more than one month that I placed my order, which was supposed to arrive on time for a Christmas present, and of the three communications I’ve sent them, they have responded only one with incomplete information. They sent me a tracking number and the delivery company continues to say they are still expecting the products. I don’t even know if I will get anything and their customer service is completely useless

Dec 27 update
Products eventually arrived and they reimbursed the cost (which is what I would have expected considering I had to buy a replacement Christmas gift). The key ring and the bracelet I bought are just fine. Quality seems good but the printing could had been better, the eyes of dog look as if she was super sad (and she is a Dachshund!)

Improved the rating from 1 to 3

December 7, 2023
Unprompted review
Rated 5 out of 5 stars

Very happy with Feyral

Very happy with the order experience and product when it arrived. It mirrored the photo and was spot on. Highly recommend. If anything would upgrade!!

November 27, 2023
Unprompted review
Rated 5 out of 5 stars

Three Feyrals so far…

Three Feyrals so far, all the same results:
Tears of joy, the moment they see their beloved hairy friend portrayed in that jewel, they get emotional…
These is an original idea, a unique gift, a great gift for that especial person who loves hers or his special friend.
Real artisans, masters of their trade, every piece is true to the reference picture sent.
Beautiful art!

November 24, 2023
Unprompted review
Rated 5 out of 5 stars

Honestly, 10/10

The feyral I ordered looks exactly like the picture I sent in. The process didn’t take too long and I was very happy with the updates during it. Would highly recommend anyone who is contemplating it to go for it. I doubt you will be disappointed.

November 18, 2023
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Rated 5 out of 5 stars

I ordered a necklace for my daughters…

I ordered a necklace for my daughters birthday, she recently lost her beloved dog, the necklace is absolutely beautiful my daughter cried when she received it, the likeness is amazing, thank you so much for your wonderful craftsmanship

November 11, 2023
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Rated 5 out of 5 stars

Easy to order

Easy to order, product was soo good and looked exactly like the picture I wanted! Shipping was quick and easy and the gift wrapping/box was a very nice touch

November 11, 2023
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Rated 5 out of 5 stars

Fantastic Gifts

I ordered 2 feyral key rings as christmas presents and was so impressed by them i ordered 2 more of different family animals for different members of our family. The likeness to the photos i sent is unreal, i can’t wait to give them on christmas day and see their faces. i have recommended feyral to others and i will definitely use again. Also come beautifully packaged.

November 6, 2023
Unprompted review

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