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765
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TrustScore 4.5 out of 5

4.6

Fitness and Nutrition Service
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Review summary

Created with AI, based on recent reviews

Considering 506 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being kind, approachable, and knowledgeable, making them feel comfortable and at ease during their interactions. The customer service is often highlighted as excellent, with many appreciating the detailed explanations and prompt responses to their questions and concerns. The overall user experience is described as quick, easy, and smooth, with many feeling positive and excited about starting their programs from the comfort of their homes. However, some customers also noted issues with the product itself, such as being required to start at a lower dosage despite prior experience or receiving incorrect information about available medications. A few other people also felt that customer support was difficult to reach, with long wait times and unhelpful responses, leading to frustrating and time-consuming experiences.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their knowledge, professionalism, and... See more

Customer service

People report positive experiences with customer service, particularly with providers who are knowledgeable... See more

User experience

Consumers find the user experience to be positive, highlighting its ease of use and straightforward process.... See more

Service

Reviewers mention positive feedback about service, with many finding online visits and appointments quick,... See more

Product

Customers consistently note ambiguous experiences with the product, with some expressing excitement to try it... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This process has been very pleasant everything has been done from the comfort of my own home. The intake appointment was kinda early at 5:00 am but hey the Dr made a great alarm clock, and was not at... See more

Rated 5 out of 5 stars

Dr. Hong was very kind and approachable. He explained the process of taking the medication very clearly as well as the potential side effects and things that I can do to lessen them should they occur.... See more

Rated 5 out of 5 stars

Such an easy experience. I made my appointment the same day and my doctor was on time, friendly and knowledgeable. He answered all my questions and did not make me feel silly for some of my questions... See more

Rated 5 out of 5 stars

My Doctor was informative, patient, and descriptive. He answered all my questions and put me at ease in this very hard to admit process. That I am out of shape , and maybe a little ashamed of my body... See more

Company details

  1. Fitness and Nutrition Service
  2. Pharmacy

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

765 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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4.6

All reviews

(765)

252 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

My Doctor was informative

My Doctor was informative, patient, and descriptive. He answered all my questions and put me at ease in this very hard to admit process. That I am out of shape , and maybe a little ashamed of my body . I just turned 44 . My lifestyle did not change . I am a father of 7 and a very active physical person. I commercially fish for a living. When I’m not working I bicycle, roller skate, golf, swim , and several other active hobbies. The weight just kept coming. I’m exited to try this . The Doctor gave me piece of mind , which in my opinion is worth more than money . Thank you and I would recommend this patient kind man to my close friends and family.
Sincerely Theodore S. McDaniel Sr.

August 2, 2025
Unprompted review
Rated 5 out of 5 stars

Kind and attentive

The nurse practitioner I met with was so kind and attentive to all of my questions and concerns. She walked me through the process and really got me excited to start!

August 5, 2025
Unprompted review

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