FH Group International, Inc. Reviews 

274
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers had a great experience with this company. Many customers frequently mention that the new seat covers fit wonderfully, look just like original factory equipment, and are remarkably simple to install on various vehicle models. Many people also love the durable, high quality material, noting that it handles pets easily and remains very simple to clean over time. Some reviewers were not happy with minor manufacturing defects, mentioning that seams ripped easily or zippers broke right during the initial installation process. A few consumers additionally experienced frustrating issues with unexpected color mismatches across the pieces or missing parts and gifts in their delivery packages.

What people talk about most

Product

Clients share ambiguous opinions on product as reviewers praise the high quality, perfect fit, and easy... See more

Quality

Reviewers highlight positive aspects of quality, expressing satisfaction with high quality materials that fit... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Didn't really like how the seat covers attach to the bottom front or bottom back. Not a great design and don't hold the covers on very well. The seat covers themselves are nice - high quality and well... See more

Rated 3 out of 5 stars

Everything worked out well except for the headrest covers. Both of them ripped in the seam while I was putting them on.

Rated 3 out of 5 stars

The description wasn't clear, we thought it said that the covers were for arm rest which they didn't fit. Not quite the quality that we thought, but l made the covers work and it was an improvement o... See more

Rated 5 out of 5 stars

The seat covers purchased for our 2020 Toyota Sienna were easy to install and fit perfectly. We had several people comment that they thought that the covers were the original factory seats. The colo... See more


Company details

  1. Car Accessories Store

About FH Group International, Inc.

Written by the company

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Our mission is to exceed your expectations by providing a large selection of outstanding car accessories at affordable prices. We are constantly striving to provide our customers with the most efficient and friendly communications, smooth transactions, and speedy deliveries.

At FH Group International, Inc., we offer a variety of car accessories such as high quality seat covers and car covers for most makes and models on the market, protective floor mats, genuine leather steering wheel covers, and much, much more.

Every one of our products is meticulously designed and produced by our experienced team to meet your specific product needs and budget level. We carefully pick out and test all of our high-quality, innovative materials before manufacturing.

We also accept customized orders, original equipment manufacturer (OEM) orders, and wholesale orders. If you have any requests, don't hesitate to contact us! We are eager to do everything we can to assist you with your order.

Ultimately, your satisfaction is our utmost goal; every product and service we offer at FH Group is designed to make your life easier and more enjoyable. Our friendly customer service representatives are always available to answer your questions, listen to your comments, and address your concerns.

Contact info

3.9

Great

TrustScore 4 out of 5

274 reviews

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3.9

All reviews

(274)

33 reviews in the last 12 months

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Rated 3 out of 5 stars

Really difficult to install and…

Really difficult to install and directions where unclear

January 3, 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback. I'm so sorry the installation manual was not in your package! If you still need assistance with the installation, please do not hesitate to reach out to us.

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Rated 5 out of 5 stars

dash pad

Dash pad is a great product. Holds anything I put on it. Got it very quickly. Great service.

January 24, 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback. We're happy to hear you are pleased with your dash mat!

Rated 5 out of 5 stars

2021 toyota rav 4 xle front seats.

I just received my front seat covers for my 2021 Toyota Rav 4 xle. They look good and have great protection for my seats since I had some wear showing that's the reason for me buying them. Also the shipping was pretty fast after i placed the order. The only thing I was worried about was the box it was all damaged but the seat covers were fine.

January 19, 2024
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Reply from FH Group International, Inc.

Thank you for your feedback. I'm sorry to hear your box was damaged but I'm glad the product was okay!

Rated 5 out of 5 stars

Fast delivery, good discounts

The delivery wasn't free, but lightning-fast. Free bonus items were added. Adding it all together, it's pretty good deal.

January 19, 2024
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Reply from FH Group International, Inc.

Thank you for your feedback! We're so happy to hear you are satisfied with your products!

Rated 4 out of 5 stars

These seat covers are great

These seat covers are great! They look really nice in my car and fit as if they were factory-installed. The colors match the interior of the car as well. The only reason why this was not a five-star review is that there were no instructions for my car, neither in the box nor in the videos on their YouTube channel. There were also a couple of spare parts that came with the assembly, making the installation even more confusing. A quick chat on their website got me the instructions and the installation was a breeze!

December 28, 2023
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Reply from FH Group International, Inc.

Thank you for your feedback! I'm so sorry there were no instructions with your product but I'm glad that our team was able to get you on the right track!

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Rated 5 out of 5 stars

Floor mats…

Just received my floor mats for my daughter's car really impressed with the thickness of the rubber that would work out very well for the price I would definitely recommend them to other people

January 25, 2024
Unprompted review
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback! Feel free to share some photos if you have them. We'd love to see your final results.

Rated 1 out of 5 stars

I never received my purchase of a car…

I never received my purchase of a car cover. I feel scammed.

December 18, 2023
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Reply from FH Group International, Inc.

Thank you for reaching out to us. We're very sorry to hear you had this issue. I've checked your order and it was shipped. USPS is stating on the tracking that it was an insufficient address. The last scan from USPS is in Decemeber and it hasn't arrived back to us, so we were unaware! But we can definitely find out what happened here. We will contact you directly to help sort this out.

Rated 5 out of 5 stars

Excellent

Item was exactly as described and shipped out fast. The steering wheel cover perfectly fits and was exactly what I was looking for.

January 9, 2024
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Reply from FH Group International, Inc.

Thank you for your feedback! We're happy to hear you are satisfied with your order!

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Rated 5 out of 5 stars

2022 Rav4 car seats

Item as described and high quality. Very fast shipping

December 14, 2023
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Reply from FH Group International, Inc.

Thank you for your feedback! We're glad to hear you were happy with your order.

Rated 5 out of 5 stars

Simple ordering process

Simple ordering process, quick delivery and great product

January 4, 2024
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Reply from FH Group International, Inc.

Thank you for your feedback! We're happy you were satisfied with your product. Feel free to reach out to us for any of your vehicle needs!

Rated 5 out of 5 stars

Shipping was fast and the price was…

Shipping was fast and the price was right but the product really stood out as top quality. Fitment was great and the installation was easy.

January 3, 2024
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Reply from FH Group International, Inc.

Thank you for your feedback! We're happy you are satisfied with your purchase.

Rated 4 out of 5 stars

Very nice seat covers for my 2024 Chevy…

Very nice seat covers for my 2024 Chevy Equinox. Not that hard to install, just be patient. Headrest covers were super tight and took 4 hands to stretch them on. Black color and material feels nice.

December 12, 2023
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Reply from FH Group International, Inc.

Thank you for your feedback. We're happy to hear you're satisfied with your covers!

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Rated 4 out of 5 stars

I would give the company a 5-star for service, 4-star for product, 3-star for missing piece

I would give the company a 5-star for their service...their instructional videos, their email communications, their timelines in sending me what I needed. The 4-star is based on a couple of things...1) The seat covers that were purchased for me are specifically made for trucks with a split bench seat in the back. However, they only give you the required mesh cloth attachment for either the bench or back, but not both. You have to order the additional piece which cost $15.02, plus the extra time and effort to locate the item on their website (not easy to find). They should just include it with the original product and charge an extra buck or two to cover the cost. And 2) They have quite an extensive offering of products on their web site. If I hadn't kept the original packaging I wouldn't have been able to easily identify the product purchased, and thus identify the correct extra part required. And as mentioned, the extra part was not easy to identify, though I'm sure that many people have to order it. Bottom line...the website needs to be easier to navigate.

January 1, 2024
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Reply from FH Group International, Inc.

Thank you for taking the time to provide this feedback. It's very helpful to us to hear from customers and understand their needs so we can continue to improve! I will definitely pass this information along to our team to consider with the mesh cloth. Also, to make it easier to find on our website. If you have any questions or need any further assistance, please do not hesitate to reach out to us!

Rated 5 out of 5 stars

Good quality

January 2, 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thanks for the feedback! We're happy to hear you are pleased with your product.

Rated 5 out of 5 stars

2017 Ram

They are really good in my 2017 Ram they fit nicely it only took 5 minutes on each side I am thinking about getting the back seat covers for my truck even my coworkers like them they couldn't believed how nice they are

December 26, 2023
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Reply from FH Group International, Inc.

Thank you for your feedback! We're glad to hear you're pleased with your covers. Feel free to share our website with your co-workers as we'd love to help them style their vehicles too! If you'd like to share any photos, you can send them to info@fhgroupauto.com or tag us on Instagram @fhgroupauto

Rated 2 out of 5 stars

Way to big

I asked for seat covers that would fit a 2013 Chevy sonic- these do not. There is no arm rest slit for the driver seat and they are way to big for the back seat- 100% disappointment. The reason for 2 stars is they were delivered on time and the design I ordered.

December 4, 2023
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Reply from FH Group International, Inc.

Thank you for your feedback. We're sorry to hear that your covers didn't fit as you'd hoped. The covers are universally designed so the fit may vary depending on your vehicle. It is true that there is no slit for the armrests. You would need to remove the armrests and then cut a small slit to reinsert them. The set you purchased has a solid bench but there's a similar bench that is split bench compatible. With this, you can actually remove the middle section to make it smaller for a better fit!

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Rated 3 out of 5 stars

Faded seat

First let me say that I have used the cloth seat covers from your company and loved them but I wanted neoprene. They were EXACTLY what I wanted. The hot pink was perfect but I have had then since end of August and the front seats have faded from the sun. Otherwise they were perfect but I'm disappointed of the fading color I expected it to last longer than like 3 months

August 22, 2023
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Reply from FH Group International, Inc.

Thank you for your feedback. We're sorry to hear this happened to you. A representative will reach out to you directly to further assist you.

Rated 5 out of 5 stars

GREAT Customer Service!!

I had been sent the wrong color seat covers. The customer service rep, Jennifer, was amazing. She followed up to keep me posted on the status and made a disappointing experience a very good one. I have not experienced this caliber of customer service at any other company I have dealt with. AND, to have a REAL, LIVE person to work with speaks volumes of how FH Group values their customers.

November 27, 2023
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Reply from FH Group International, Inc.

Thank you for the feedback! We're so happy to hear the error you experienced was handled so well and that you were left satisfied! We truly appreciate your business and hope to help you again in the near future.

Rated 5 out of 5 stars

Always great products

Always great products. Purchased numerous items in the past and every items was top quality.
Highly recommended.

December 18, 2023
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for the feedback! We're very happy to hear you are satisfied with your products.

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