FH Group International, Inc. Reviews 

274
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers had a great experience with this company. Many customers frequently mention that the new seat covers fit wonderfully, look just like original factory equipment, and are remarkably simple to install on various vehicle models. Many people also love the durable, high quality material, noting that it handles pets easily and remains very simple to clean over time. Some reviewers were not happy with minor manufacturing defects, mentioning that seams ripped easily or zippers broke right during the initial installation process. A few consumers additionally experienced frustrating issues with unexpected color mismatches across the pieces or missing parts and gifts in their delivery packages.

What people talk about most

Product

Clients share ambiguous opinions on product as reviewers praise the high quality, perfect fit, and easy... See more

Quality

Reviewers highlight positive aspects of quality, expressing satisfaction with high quality materials that fit... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Didn't really like how the seat covers attach to the bottom front or bottom back. Not a great design and don't hold the covers on very well. The seat covers themselves are nice - high quality and well... See more

Rated 3 out of 5 stars

Everything worked out well except for the headrest covers. Both of them ripped in the seam while I was putting them on.

Rated 3 out of 5 stars

The description wasn't clear, we thought it said that the covers were for arm rest which they didn't fit. Not quite the quality that we thought, but l made the covers work and it was an improvement o... See more

Rated 5 out of 5 stars

The seat covers purchased for our 2020 Toyota Sienna were easy to install and fit perfectly. We had several people comment that they thought that the covers were the original factory seats. The colo... See more


Company details

  1. Car Accessories Store

About FH Group International, Inc.

Written by the company

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Our mission is to exceed your expectations by providing a large selection of outstanding car accessories at affordable prices. We are constantly striving to provide our customers with the most efficient and friendly communications, smooth transactions, and speedy deliveries.

At FH Group International, Inc., we offer a variety of car accessories such as high quality seat covers and car covers for most makes and models on the market, protective floor mats, genuine leather steering wheel covers, and much, much more.

Every one of our products is meticulously designed and produced by our experienced team to meet your specific product needs and budget level. We carefully pick out and test all of our high-quality, innovative materials before manufacturing.

We also accept customized orders, original equipment manufacturer (OEM) orders, and wholesale orders. If you have any requests, don't hesitate to contact us! We are eager to do everything we can to assist you with your order.

Ultimately, your satisfaction is our utmost goal; every product and service we offer at FH Group is designed to make your life easier and more enjoyable. Our friendly customer service representatives are always available to answer your questions, listen to your comments, and address your concerns.

Contact info

3.9

Great

TrustScore 4 out of 5

274 reviews

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3.9

All reviews

(274)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic seat covers followed by excellent customer service.

I ordered custom seat covers for my Jeep. When they arrived, which was very quickly, I found the color I had ordered wasn't what I really wanted. I contacted customer service with my dilemma and Christine took care of everything! I had replacements within the week and they are perfect!

These seat covers feel so luxurious for being neoprene and at a great price! They are very well made and extremely comfortable.

I will always recommend FH not only for the quality and value of their products but their excellent customer care as well!

5 stars just isnt enough!

September 22, 2025
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Rated 3 out of 5 stars

I’m disappointed

I far as I can tell, the quality of my seat covers seem very well made. I am very disappointed in the fact that I really don’t think the covers were actually spec’d to my year and model. The directions state you can push the straps through the bottom of seat to come up in the back to attach to back side of cover. That doesn’t seem to be fact. I’ve had to start pulling up all parts of my cargo carpeting and have yet to be able to find the straps I’ve pushed under.

July 11, 2025
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Rated 5 out of 5 stars

Good value for the money!

This is a very nice steering wheel cover. Especially for the money. And especially the fact that it is leather. You DO NEED a lot of strength in your and hands and fingers to get it rolled on to the steering wheel. More like trying to wrestle a prom dress off a fat chic!

June 12, 2025
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback! We're glad to hear you’re enjoying the quality and value of the leather steering wheel cover. You're absolutely right — installing a snug-fitting cover can require some effort, but that tight fit ensures a secure and sleek look once it's in place. If you have any questions or need tips for installation, we're always happy to help!

Rated 1 out of 5 stars

First you sent me seat covers for the…

First you sent me seat covers for the rear seats when I ordered seat covers for the front seats, I was told I could buy the rear seat covers at 50% off and they would check the warehouse for the ones I ordered. I never heard back if they found my order than they told me I would have to return the ones that I was sent before they would do anything. It's been three weeks and I still haven't heard anything about my order

June 11, 2025
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Hi Jerry,

Thank you for your patience, and we sincerely apologize for the delay in getting back to you. We've been going through some internal changes, which unfortunately impacted our response time. But that's no excuse, and we’re truly sorry for the inconvenience you've experienced.

We’re happy to let you know that the correct front seat covers have been shipped out yesterday. You should receive a confirmation email with tracking details.

If you have any other questions or need further assistance, please don’t hesitate to reach out. We're always here to help and want to make sure you’re fully taken care of.

Thank you again for your understanding.

Rated 2 out of 5 stars

Not great

If the covers do not work for you they make it so it is not worth it to return them.

June 30, 2025
Unprompted review
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for sharing your feedback. We're very sorry to hear that your experience with our return process did not meet your expectations. We strive to make every step of the customer journey as smooth as possible, including returns.

If you encountered any issues or found the process difficult, we’d really appreciate the opportunity to make things right. Please reach out to our customer service team at info@fhgroupauto.com, and we’ll do our best to assist you further.

Your input helps us improve, and we truly value your support.

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Rated 1 out of 5 stars

False Advertising for Fitted seat covers

After receiving the fitted seat covers, I reached out to tell FH Group customer service that the car seat covers they sent were not made for my vehicle's model. Each time this happened, which was many, they would send me a video showing me the installation of the seat covers. I even told them the video link they sent was for the models for the years 2019-2022, even though they knew my car was a 2025.

Though I was able to reach out to the company via chat and email, which was likely an automated program, I was sent the incorrect video, and every time I tried to contact them via their customer service number I was lead through various prompts that would end with a recording stating that no one was taking messages from this number.

I ended up having to return the covers, which cost me $65 of my own money to send back to them. On top of everything, I received a gift of extra storage for the back of the car because of the amount I spent when buying the car seat covers, because I had to return everything I also had to return this 'free gift', which is rather misleading.

May 3, 2025
Unprompted review
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for taking the time to share your experience. We're genuinely sorry to hear about the frustration you encountered — this is certainly not the experience we aim to provide.

It’s clear we fell short in addressing your concerns effectively, especially regarding the compatibility of the seat covers and the support you received. We understand how disappointing it must have been to repeatedly receive the wrong installation instructions and face difficulties reaching a live representative. We also regret the inconvenience caused by the return process and the misunderstanding around the promotional gift.

Please know your feedback has been shared with our customer service and product teams to help improve our processes and communication. If you're open to it, we’d like the opportunity to make this right. You can reach us directly at info@fhgroupauto, and we’ll ensure you’re connected with a team member who can assist you personally.

Thank you again for bringing this to our attention — your experience matters, and we’re committed to doing better.

Rated 2 out of 5 stars

I purchased a set of Travel Master seat…

I purchased a set of Travel Master seat covers when I purchased my 2019 Ram 1500 in 2020. They looked good originally but began to fade and the driver’s side cover frayed and fell apart on the door side. I purchased another set and the same thing happened. Two sets in 5 years on a truck that has only 54000 miles on it. I recommend not purchasing these covers. My wife is going to attempt to see a patch over the hole. It will not match seeing how extremely faded the cover is.

June 22, 2025
Unprompted review
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for taking the time to share your experience. We're truly sorry to hear that the Travel Master seat covers did not meet your expectations, especially after two sets and relatively low vehicle mileage. That’s certainly not the durability we aim for, and we understand how frustrating this must be.

Fading and fraying are concerns we take seriously, and your feedback helps us identify areas where product improvements are needed. We’d like to learn more and see how we can make this right for you. If you're open to it, please reach out to our customer support team at info@fhgroupauto.com with your order details. We’d appreciate the opportunity to assist further and discuss possible solutions.

Thanks again for bringing this to our attention — we value your feedback and your business.

Rated 4 out of 5 stars

Great service but one of my packages…

Great service but one of my packages free gift was missing

May 13, 2025
FH Group International, Inc. logo

Reply from FH Group International, Inc.

We're sorry to hear you had this experience. It could have been an overlook on our part. Please contact us at info@fhgroupauto.com to check on the status of your free gift.

Rated 5 out of 5 stars

Love the seat cover fits the car…

Love the seat cover fits the car perfectly instructions a little difficult but not to hard just wish the made them for my 2024 tundra crew max

May 12, 2025
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you so much for this feedback! We're taking notes!

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Rated 5 out of 5 stars

Great seat covers for our Lexus SC430

Great seat covers for our Lexus SC430! Quick ship. Fair price. Easy install.
One drawback - the under seat snaps are inconvenient to fully tighten with modern electric seats...no room to get your hand under to pull straps tight.
Would recommend &buy again.

May 12, 2025
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you so much for this feedback! We're taking notes!

Rated 5 out of 5 stars

Good quality covers

Good quality covers. It fits perfectly. Only thing bad is for 3rd row seats it does not have openings for the straps to fold the seats in proper position. While folding the seats the cover rips few inches.

May 12, 2025
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you so much for this feedback! We're taking notes!

Rated 3 out of 5 stars

I love the seats but after a month my…

I love the seats but after a month my front seats have started to fade and the pink is not as bright as the back seat where the kids sit. Kinda disappointing with how expensive they were.

April 14, 2025
FH Group International, Inc. logo

Reply from FH Group International, Inc.

We're sorry you had this experience. Rest assured, we're taking notes to provide you with better products!

Rated 4 out of 5 stars

Very nice all around product and support.

The cover fits well and installation was easy. Only issue is I have a GR Corolla and its seat doesn't have 4 of the holes on the bottom back bench seat. But it should do the job!.

April 14, 2025
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Reply from FH Group International, Inc.

Thank you so much for this honest feedback, Timothy! We're taking notes.

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Rated 5 out of 5 stars

Great quality at a great price!

This seat cover is true to its "Ultra Comfort" name! It was a little tricky to install but the videos were really helpful and we finally got everything set perfectly. It's clean, form-fitting, and quite nice looking. It's just what I was looking for!!

April 14, 2025
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you so much for the great feedback, Kristin! Enjoy your new seat covers!

Rated 1 out of 5 stars

The stitching on my order was done…

The stitching on my order was done poorly and ripped. I reached out, and customer service required a picture before they would offer assistance. I am disabled and can't use my hands. I paid to have them installed because of this. Still no help. Terrible customer service for a subpar product.

***UPDATE** after I posted my review, I was contacted by their customer service department, and they sent me a new piece. It is on it's way, so they made it right in the end.

March 27, 2025
Unprompted review
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for updating your review and giving us the opportunity to make things right. We sincerely apologize for the initial frustration and for not better accommodating your needs from the start. We are always striving to improve, and your feedback is extremely valuable in helping us do that. We're glad to hear the replacement is on the way and hope it meets your expectations. If you need anything further, please don't hesitate to reach out.

Rated 5 out of 5 stars

Seat covers

Fit like a glove. Material is soft.

March 13, 2025
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you so much for your review! We're thrilled to hear the fit was perfect and that you're enjoying the soft material. If there's anything else we can do for you, we're always here to help. Enjoy the ride!

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