Fiapop Reviews 2

Bought a ssd drive. Attempts to contact via email seller and Faipop and both came back undeliverable. Thanks PayPal for making it right!

I deleted the app and suggest you go elsewhere.

I only gave this one star since I can't select "zero stars". On 24 January I ordered a set of cookware from fiapop.com, which appears to be a home goods and housewares merchant. Shortly after completing the order online, I received two different confirmation e-mails; one with the same order number as shown on the confirmation/completion web-page (I saved a printout, thankfully), and another with a completely different order number. I then tried to e-mail Fiapop at their "support" e-mail address shown in the e-mail; that came back as "undeliverable". Then I used the "Contact Us" form on their website, but after filling it out, the form actually says it doesn't "submit" anything, it is "just a template", and it says to e-mail them. Which I tried again, and again it was undeliverable. I looked up the business address (shown on their website in Phoenix, Arizona), and Google maps shows a Burlington Coat Factory in a shopping center at that exact street address. My credit card shows a charge the next day after my order, but for an amount about $5 more, and shows the merchant as "Yse Vy Liqing Co". I then went back to the e-mail--it doesn't show a "support" e-mail contact, but rather says to "reply to this e-mail" if help is needed. So I did a direct "reply" explaining all of this, and actually got a reply in return, but from some other entity at a different address, not fiapop.com. That person asked for a screenshot of my purchase, which I sent, along with copies of the two different e-mails. I specifically asked them to ensure I was only being charged once, not twice. I find this entire transaction to be highly suspicious, and I think the contact information on the Fiapop Support page is very doubtful and appears to be fake. I'll be waiting to see what response I get next, or if I get any cookware. I did check several other websites that review fake web retailers and they said that Fiapop.com appeared to be legitimate.