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Fido & Frame Reviews 121

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TrustScore 5 out of 5

4.9

Portrait Studio
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Review summary

Created with AI, based on recent reviews

Considering 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently delighted with the product's quality, often describing it as fantastic, beautiful, and even better than expected. Many appreciate the ease of the ordering process and the user-friendly experience, including the ability to preview the finished product and various style options. The delivery service is frequently praised for its speed and for ensuring items arrive in perfect condition, often exceeding expectations. However, some customers experienced minor issues such as difficulty uploading photos or a delay in shipping, though these were often resolved quickly. A few other people also felt that the image they received was slightly different from what they had approved or that they couldn't recreate a previously liked image.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing delight over the quality and appearance... See more

Quality

People report positive experiences with quality, with many customers expressing delight over the lifelike and... See more

User experience

Customers consistently note positive experiences with the user experience, highlighting the ease of uploading... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the speed and efficiency of... See more

Order

Users describe positive interactions with order, with many expressing satisfaction with the final product and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Loved the different options that are available. Our golden retriever, Rosie, whose photo came out as a painting is fantastic! We were surprised and pleased with the quick turn around. Thank you 😊... See more

Rated 5 out of 5 stars

It was quick, and easy to upload the photo we wanted to use. The ability to see the finished product before confirming made it easy to proceed. The picture came quickly and was of fabulous quality... See more

Rated 5 out of 5 stars

I sent in my photo, chose the style and size and waa laa, my cat was immortalized. It was a surprise for my wife and it couldn't have been more perfect. Great experience and the pic was delivered q... See more

Rated 5 out of 5 stars

This is unbelievable the likeness of all three of my babies could not have been more PERFECT, spot on each of them. This is by far my favorite piece. I highly recommend, you will not be sorry.

Company details

  1. Portrait Studio

Written by the company

At Fido & Frame, we turn your favorite pet photo into a stunning fine-art portrait — gallery-quality, printed on premium materials, and shipped straight to your door. Because your dog, your cat, your beloved companion isn't "just a pet." They're family. They sleep on your pillow, greet you at the door every single day, and fill your home with a love that's hard to put into words. We created Fido & Frame to give pet parents a beautiful, lasting way to celebrate that bond. Here's how it works: you upload a photo, choose your favorite art style — Watercolor, Oil Painting, Pop Art, Black & White, and more — and our team takes care of the rest. Every portrait is reviewed before it goes to print, and if you want any changes, a real artist refines it until it's exactly right. Your finished portrait arrives ready to hang, beautifully packaged, printed on your choice of Art Print from $89, Gallery Canvas from $99, or Acrylic Glass from $199. Over 10,000 pet parents across the United States have trusted us to create something they'll treasure forever, and we hold a 4.8 out of 5 star rating because we genuinely care about getting it right. Not happy? We offer a free remake or a full refund within 30 days, no questions asked. Visit us at fidoandframe.com and turn your favorite photo into a forever memory.

Contact info

4.9

Excellent

TrustScore 5 out of 5

121 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

WONDERFUL EXPERIENCE

ABSOLUTELY BEAUTIFUL PICTURE OF OUR LOVELY DOG. CLEAR AND CONCISE TIMINGS GIVEN AND DELIVERED AS PROMISED. FRIST CLASS SERVICE AND A VERY HAPPY WIFE!

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing work

Amazing work. Took a photo I submitted and made a perfect painting of my boy to hang in my living room. The colors matched my decor perfectly the picture was so freakin good I cried when it came in. I look at it everyday and smile because it depicts him so well. It’s like he’s here with me. Little pricey but so worth it. Highly recommend

May 11, 2026
Unprompted review
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Rated 5 out of 5 stars

My fido experience

I sent in my photo, chose the style and size and waa laa, my cat was immortalized.
It was a surprise for my wife and it couldn't have been more perfect.
Great experience and the pic was delivered quickly. Very nice experience

June 1, 2026
Unprompted review
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Rated 1 out of 5 stars

This company is totally unscrupulous!

I placed an order and in less than an hour realized my friend had done the same thing, so I tried to cancel mine. I was assured on two different chat messages that it was canceled. The next day I got an email saying it was too late that it had gone through. It was total BS on their part. I will never use this company and strongly suggest that anybody else avoid them. That is the most horrible customer service.

June 9, 2026
Unprompted review

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